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Guest: If you went into fry's and asked for it with the price match they do have to give it to you as long as you either have said stores current ad or you can have the salesperson call said store to confirm the price. If the salesperson doesn't want to do the price match you may have to ask for his supervisor>manager>person in charge (hopefully it wouldn't go that far) and one of them is going to do it. They have to and if they dont they are breaking the policy. In which case you could ask for a copy of the policy lol. Sounds like fry's got a bad deal or has them way marked up.
asdf: 15 minutes is fast. It usually takes 20-30 minutes. It's a complete waste of time and with no reward unless you can pull off selling a warranty.
Don't ask for a price match over the phone. It just doesn't happen like that.
particleman: The sales guy didn't want to price match it because when he does, he loses his commission. It's a pretty stupid policy if you ask me. I have to go through 15minutes of extra work for nothing? Screw that. I usually ask customers to buy it first and then go to returns to have them match it there. Everyone wins.
someone:asdf: 15 minutes is fast. It usually takes 20-30 minutes. It's a complete waste of time and with no reward unless you can pull off selling a warranty.
Don't ask for a price match over the phone. It just doesn't happen like that.
Exactly.. If you are calling over the phone, don't expect them to.. He pretty much told you that they do price match, so there is your answer.. his next logical response is asking you why you just don't by it at the other place considering that you aren't even in the store...
Frenchy Fry: What happened to getting a price match AFTER the sale? Does Fry's still offer 10% of the difference? I haven't seen that promoted any more in their advertising.
Guest21875: To respond to the original OP. The frys associate that you spoke with on the phone was right. Why didn't you just go buy it from Brandsmart? Seriously, I am sick and tired of people like you. If you know that the product you want is cheaper elsewhere, THEN GO THERE! Stop wasting his time with this kind of bullshit! When you pricematch an item at Fry's, the salesman gets NOTHING. This means that you turned an item that could have paid the salesmen 15 dollars into 0 dollars because you were too much of a lazy turd! So, yeah. He was being a douche to you, and probably for a good reason IMHO.
Best Buy: I think internet price matching has helped most stores. As long as the store isn't rejecting customers for lame reasons. But then there are the crybabies who want unreasonable things like matching without shipping included (when applicable).
skullywag:Best Buy: I think internet price matching has helped most stores. As long as the store isn't rejecting customers for lame reasons. But then there are the crybabies who want unreasonable things like matching without shipping included (when applicable).
Why would matching without shipping be a "crybaby" move? The competitor sells an item for X-amount. Shipping is paid to the carrier. X-amount is what the seller makes. X-amount is what Frys should match.
Many online stores have brick and mortar sites you can pick the item up at, and save the shipping (ever hear of site-to-store?).
Why would Frys only match price+shipping, when they are not shipping the item? Just another instance of a dueshe bag move on Frys part. Profit first, customers and employees last.
Oh, and that is one GAWD_AWFUL_UGLY looking baby!
Best Buy:skullywag:Best Buy: I think internet price matching has helped most stores. As long as the store isn't rejecting customers for lame reasons. But then there are the crybabies who want unreasonable things like matching without shipping included (when applicable).
Why would matching without shipping be a "crybaby" move? The competitor sells an item for X-amount. Shipping is paid to the carrier. X-amount is what the seller makes. X-amount is what Frys should match.
Many online stores have brick and mortar sites you can pick the item up at, and save the shipping (ever hear of site-to-store?).
Why would Frys only match price+shipping, when they are not shipping the item? Just another instance of a dueshe bag move on Frys part. Profit first, customers and employees last.
Oh, and that is one GAWD_AWFUL_UGLY looking baby!
If you had read my post you would have noticed how I said that Fry's matches the price including shipping when applicable. Most companies do not offer site to store since they have no stores. If there is shipping, Fry's matches it including shipping. If there isn't a charge for shipping Fry's matches it without shipping.
As far as the "haggling" concerning Obi-Wan's post. A person can walk in and get the item they want without waiting 7-10 days. Regardless of what you think most people would rather not wait to get it in the mail. And if there is a problem with the item, there is a store ready to assist in any needed returns.
skullywag:Best Buy:skullywag:Best Buy: I think internet price matching has helped most stores. As long as the store isn't rejecting customers for lame reasons. But then there are the crybabies who want unreasonable things like matching without shipping included (when applicable).
Why would matching without shipping be a "crybaby" move? The competitor sells an item for X-amount. Shipping is paid to the carrier. X-amount is what the seller makes. X-amount is what Frys should match.
Many online stores have brick and mortar sites you can pick the item up at, and save the shipping (ever hear of site-to-store?).
Why would Frys only match price+shipping, when they are not shipping the item? Just another instance of a dueshe bag move on Frys part. Profit first, customers and employees last.
Oh, and that is one GAWD_AWFUL_UGLY looking baby!
If you had read my post you would have noticed how I said that Fry's matches the price including shipping when applicable. Most companies do not offer site to store since they have no stores. If there is shipping, Fry's matches it including shipping. If there isn't a charge for shipping Fry's matches it without shipping.
As far as the "haggling" concerning Obi-Wan's post. A person can walk in and get the item they want without waiting 7-10 days. Regardless of what you think most people would rather not wait to get it in the mail. And if there is a problem with the item, there is a store ready to assist in any needed returns.
Don't change your shit now.... I quote: "But then there are the crybabies who want unreasonable things like matching without shipping included ". YOU said it, not me.
And where do you get most stores don't have site to store?? Your imagination? Walmart has site to store. Best Buy has site to store. Sams has site to store, If your live in an area of a NewEgg distro...you can pick it up there, and even Frys has site to store.
I admire your unbridaled love towards Frys, but I have NEVER waited 7-10 days for ANY electronic I've ordered online...most are 3-4 days. I'm not an impatient child, I can wait 3 days. And contrary to your expert opinion, I'm willing do bet NewEgg, and Amazon EACH do a helluva lot more business each and EVERY day than all frys store put together do....so there goes that theory about how people would rather shop at a B&M store where the douche-bag commissionites lie to you 7 ways from Sunday.
When I first started shopping at Frys wayyyyy back....50% of everything I bought had to be returned....most of which turned out to be what OTHERS had returned and was re-wrapped/banded and put back on the shelf. In 5 years of shopping at NewEgg, I've had to return ONE item, which was handled quickly. In 7 years of shopping with Amazon, I have had to return NOTHING.
Guest: There's no reason any worker should be complaining.
Oh no! You don't get commission?????? Guess what, you still get PAID. You have a JOB (An entry level one at that). The fact that you can even GET commission gives you better wages than any other minimum wage worker. In this economy, you should at least be lucky that you have a source of income. Period.
I lost my job, and it's been impossible to get another one in this economy. I've applied to Fry's 3 times already to no avail. But hey, if you don't want your job, let me have it, and then you don't have to complain that you can't get commission. If not, then get over yourself.
Best Buy: - When did I say that Fry's does more business than their online competitors? (Maybe you are reading my posts but are you comprehending them?)
- Ask a random 100 people if they pay the same price for online and in store, most would not want to wait for shipped items. (That is a statement made in theory, not a statement that Fry's does more business than websites)
- We impatient children would rather get our stuff up and running right now, for the same price. (Again most people don't live in their mother's basement repairing computers for a living)
- I have never had to return anything to Fry's for being defective. I've built 4 computers, bought 3 TV's, and pretty much my entire collection of home entertainment equipment. And I did it for cheaper than I ever could have at the time online. Most of the stuff was new but some of it had been opened. Hell 1 of the TV's was a DISPLAY for half off. Too bad I couldn't pay more to wait for it to be delivered to my impatient childish self.
- What in my posts required you to refer to me as a "douch-bag commissionite?" Perhaps the crybaby salesmen that have been posting here have been trolling but until now I had been completely neutral in my posts.
Ever bought something online that ended up being different than what the picture showed? I have. And yes it happened on amazon.