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      CommentAuthorRick
    • CommentTimeFeb 8th 2010
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    Tittle says it all. Ask me anything you want to know about this department.:face-devil-grin:
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      CommentAuthorjw
    • CommentTimeFeb 9th 2010
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    I wish Loss prevention would shake me down going out the store so I could file a lawsuit.
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      CommentAuthorRick
    • CommentTimeFeb 9th 2010
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    jw: I wish Loss prevention would shake me down going out the store so I could file a lawsuit.
     
     
    Im sure you would, unfortunetly the "Courtesy Associates" that are  
     
    placed at the entrance and exit door know that if a customer refuses to show there reciept that theres nothing they can do but call it in on the radio to the LPO's who in turn will get a camera face shot of you in case you make a habbit of this. As far as associates go, when you sign the employee handbook contract at the end of the booklet you are required per company policy to do the ready/complete. As far as having some fun with the CA's. Pay for your merchandise, go back out to the sales floor, remove previously purchased merchandise from you bag and run out the exit door. Obviously make sure you have your reciept on you, cause if the LPO's do try and grab you than you can sue for false arrest.
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      CommentAuthorGuest
    • CommentTimeFeb 10th 2010
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    Why do some LPO act like real cops?
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      CommentAuthorRick
    • CommentTimeFeb 10th 2010
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    Guest: Why do some LPO act like real cops?
     
     
    You give someone some power over another person, even as small as it is and in some cases it goes to their head. Your probably having to deal with someone that wants to feel powerfull all the time and can only do so by obtaining a LPO position. The truth is, 9/10 salesmen make 50% + than your average LPO, and have better oppertunities for advanceing.  
     
    On a side note, they may think that by acting like a real cop it will help reduce internal shrink caused by Fry's employees. A sort of "scare tactic" if you will that may work on the minority of your Fry's associates who dont know much about how much authority they really have. Im sure you have heard of Fry's Associates who were "caught" stealing. The truth is that about 7 times our of 10, a Fry's Associate self incriminates themself along with any other friends/associates he may know to be stealing. They yank you into the Loss Prevention Office and or Managers Office and claim this and that and try to get you to crack. You have no obligation to answer any of those questions they ask you. Anything that seems like you can get a free pass or even keep your job is just a hoax to get you to talk. After you do talk, the next thing they do is get you to write a statement. Obviously your a dumbass if you write a confession that incriminates yourself. Lastly they ask you to sign a statement of admission which again is a statement that says you admit to stealing, and a civil demand notice which means you agree to pay an undetermiend amount of money. Basically like writeing a blank check. Best advice, If they acuse you of stealing, or say another associate says your stealing, you no longer work their, answer no questions, DO NOT sign anything, and get a lawyer if they do get the police involved.  
     
    The truth is, that the loss prevention officers can only detain people on probable cause after having met a strict set of steps designated by the company. The only extra power that they really have is the "Merchants Detention Law" which allows them to detain people on probable cause.
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      CommentAuthorGuest
    • CommentTimeFeb 11th 2010
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    How much does a LPO make a year on average?
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      CommentAuthorObiWan
    • CommentTimeFeb 11th 2010
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    Guest: How much does a LPO make a year on average?
     
     
    Trust us - you don't want to work for Fry's.
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      CommentAuthorGuest
    • CommentTimeFeb 11th 2010
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    what store did you come from? I worked at store 7 and the lpo's would just walk around all day saying strap this do that. Good thing i don't work in that shithole anymore :)
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      CommentAuthorGuest
    • CommentTimeFeb 12th 2010
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    I only asked how much a LPO makes a year because there was one guy in store 10 who thought he was big shit because he didn't go to school and had twin kids.
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      CommentAuthorRick
    • CommentTimeFeb 13th 2010
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    Guest: I only asked how much a LPO makes a year because there was one guy in store 10 who thought he was big shit because he didn't go to school and had twin kids.
     
     
    Someone told me between 9.50 and 18.00 dollars an hour, and that the average raise was one dollar every year, except do to the recession its been reduced to 5% of your base salary. In addition to hourly pay, they can make $500 per internal.
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    Per internal? What's an internal?
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      CommentAuthorRick
    • CommentTimeFeb 18th 2010 edited
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    notparistexas: Per internal? What's an internal?
     
     
    An "internal" is an associate who was caught stealing, or is being watched because they are believed to be stealing.
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      CommentAuthorasdf
    • CommentTimeFeb 21st 2010
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    How long does an internal investigation last before a bust happens?  
     
    what is the process of an internal investigation?
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      CommentAuthorRick
    • CommentTimeFeb 26th 2010 edited
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    asdf: How long does an internal investigation last before a bust happens?  
     
    what is the process of an internal investigation?
     
     
    Someone once explained this too me, so i will try and paraphrase her to the best of my ability.  
     
    To answer your question, I will break it down for ease of reading and comprehension.  
     
    To answer your first question : "How long does an internal investigation last before a bust happens?  
     
    A: It takes as long as it takes for the Loss Prevention Officer heading the investigation to research all possbile aspects of the person. Most internal start with another associate tipping off the Loss Prevention Department. After this happens, the LPO manager will evaluate the credibility of the person who is informing and the person being accused. Once a full on investigation is under way, several things happen.  
     
    B: The LPO team will watch this person 24/7. They will obtain his schedule and let the entire LPO team know when the person comes in, goes to lunch ETC. You know when you enter the Loss Prevention Office sometimes and the second door to the surveillance room is closed, or they only partially open the first door and they do not have a shoplifter in custody? Chances are they are watching an internal or reviewing tape in relation to a possbile internal incident.  
     
    C: This brings me to my next point, they keeps a record of all its cameras recordings for one month, the exception to this are any special circumstances that they would retain video footage. Something as small as an employee taking an ireggular number of bathroom breaks, or an employee does XYZ to attract attention to themselves. Basically anything that might establish intent later in the future or give the LPO's an idea of how a person is stealing.  
     
    D: The LPOs can research your movements and actions in many ways. Through the POS system and other various computer systems the LPOS can try and link you certain things. Like i said earlier they can review a monthes tape. But ultimately they will try and catch you in the act. If they do fail to catch you in the act, their are some other things they will do.  
     
    E: Much of the time, an employee is caught stealing after having done so for monthes if not years. Thats right ladies and gentlemen, chances are you know someone if not several people who steal on a regular basis. The mistake these associate make if they are caught is to admitting to anything includeing things they have stolen. They bring you either into the Loss Prevention or Managers office, sit you down and begin to "interview" you about what you have stolen. They way they start out these conversations is to leave every possible aspect open. By this I mean they want you too know that they know your stealing, and than try and get you to talk about people who steal with you, people who know your stealing, etc. What you have stolen in the past. They give you a false hope that by admitting to things and talking that this is beneficial to you. They might say thignins that sound like you may keep your job, or that they wont get the police involved this is all lies. 99.9% of the time, an associate incriminates themselves and others. You have to understand that once they acuse you of stealing, the police are going to get involved regardless, and you NO LONGER WORK there. They will ask you to write a statement, you have no legal obligation, they will ask you to admit to theft in writing, you have no legal obligation, Infact, if they acuse you of stealing, say nothing at all. Tell them if there going to get the police involved to go ahead and do it. If they say that they do not intend to get the police involved, immediately leave the property, Your already fired.  
     
    On a side note, if your buddy does get accused of stealing and throws your name into the mix, they will probably imply that they have vidence on you ETC your buddy is in the other room ratting on your etc, please understand that LPOs are not the police, your have no obligation to sit and deal with them. Once again, once accused of stealign you no longer work there. If they say you can not leave there not done talking to you, ask them if they are placeing you under arrest. If they say no you can leave regardless of what they say. If they say yes were detaining you to investigate XYZ, sit there patiently, answer no questions, DO not sign anything. If they do not get the police involved you have an excellent case for false arrest. Even if the police do get involved, answer no question given by the police, plead the 5th, sign nothing, only give the police your information for identification.  
     
    Feel free to ask me more questions if i missed something.
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