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      CommentAuthorFrenchyFry
    • CommentTimeJan 31st 2009 edited
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    After having a friend make a purchase for me using their AP discount, I saw the item on sale the following week for less. So I brought in my receipt and politely asked for the difference back. First responce: "That price in the ad is higher than what is on your receipt!" My responce: "The price is shown BEFORE SAVINGS, so if you type in the PLU number you will see it is on sale right now, I would like to please get the difference back against what I paid" Their second responce: "Our system won't allow us to give you a refund since you have an AP discount!" My responce: "Well lets see, if I return the item and repurchase it, would that not be the same price for me, and avoid me having to go home, get the item, hand it to you, return it and then walk to the register to buy it AGAIN at the sale price?" Their somewhat confused answer was: " Well, yeah... OK let me talk to the PIC." After a few minutes, an adjustment was being made and then came the dreaded words...."Customer Service!!" Next the LP associate walked over and was explained the situation, as I patiently waited. His responce was: "So where is the item you are returning?" I said, "It (TV) is hanging on the wall in my living room", and all I wanted to do was a price adjustment. I kept my mouth shut at that point and after another run to the PIC, and another 10 minutes I was handed a new quoute with the sale price and a "Store Credit" for my original amount paid, and off I headed to the register to get back my adjusted sale price amount. The last responce I heard before I started to bang my head on the counter was: "So where is the TV on the quote? They haven't brought it down to the registers, What do you mean you are just doing a price adjustment?....Go back to the returns and the PIC will help you............SIR< SIR?" I will miss that place......
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      CommentAuthorSuzukiman
    • CommentTimeJan 31st 2009
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    another case of fried incompetence run rampantLooking for my head ............... yeah the eight valve one yeah ....
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      CommentAuthorAyaHu
    • CommentTimeJan 31st 2009
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    Wow.Superhero!
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      CommentAuthorasdf
    • CommentTimeJan 31st 2009
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    Can a PIC please explain to me what an LPG is?
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      CommentAuthorsomeone
    • CommentTimeJan 31st 2009
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    asdf: Can a PIC please explain to me what an LPG is?
     
     
    Natural Gas?Hiya kids. Here is an important message from your Uncle Bill. Don't buy drugs. Become a pop star, and they give you them for free!
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      CommentAuthorSuzukiman
    • CommentTimeJan 31st 2009
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    liquidated price guarantee?Looking for my head ............... yeah the eight valve one yeah ....
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      CommentAuthorSasquatch
    • CommentTimeJan 31st 2009
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    asdf: Can a PIC please explain to me what an LPG is?
     
     
    Low Price Guarantee. From what I understand, which is limited because I have never manned a register, you cannot use two forms of discount on an invoice. Associate Purchase is one, a LPG would be number two. The solution to the problem would be to buy the same item again that day, on sale, then get in line for returns. When you are speaking to the returns associate, hand them the item, and explain that you lost the receipt. Then have the associate look up the original transaction. If you paid cash, but had a quote written, they can pull up the invoice using the quote number, using your telephone number. If you paid with a card, they can swipe your card and pull up the purchase information. Not the most elegant solution, but a solution nonetheless.
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      CommentAuthormerzbow
    • CommentTimeJan 31st 2009 edited
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    umm, maybe this rule changes from store to store.... but cant your friend the employee lose his/her job for letting someone use AP outside his/her immediate family? you should have just had him/her handle it.
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    merzbow: umm, maybe this rule changes from store to store.... but cant your friend the employee lose his/her job for letting someone use AP outside his/her immediate family? you should have just had him/her handle it.
     
     
    Hmm. At our store, we can give our AP to anybody we wish. The piece of paper says that we can give to anybody, but I guess we get a limited amount of AP uses or certain amount of money we can get up to for discounts, so they discourage sharing our AP. That's what the little box says when you sign it, aside from the fact that you are verifying that you're there for the purchase and permit this use of your AP.  
     
    Also, at our store, for the AP... To get your LPG, you bring your receipts to returns and tell them your story. They make a new quote that pretty much "returns" your tv and "buys" you the exact same TV for the sales price- at the same time. Then you use it to get back the media that you used for the original purchase, it should be the difference. I'm pretty sure that's how we've been doing it, cause I see LPGs all the time at our store.
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      CommentAuthorsomeone
    • CommentTimeFeb 1st 2009
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    Joshua:
    merzbow: umm, maybe this rule changes from store to store.... but cant your friend the employee lose his/her job for letting someone use AP outside his/her immediate family? you should have just had him/her handle it.
     
     
    Hmm. At our store, we can give our AP to anybody we wish. The piece of paper says that we can give to anybody, but I guess we get a limited amount of AP uses or certain amount of money we can get up to for discounts, so they discourage sharing our AP. That's what the little box says when you sign it, aside from the fact that you are verifying that you're there for the purchase and permit this use of your AP.  
     
    Also, at our store, for the AP... To get your LPG, you bring your receipts to returns and tell them your story. They make a new quote that pretty much "returns" your tv and "buys" you the exact same TV for the sales price- at the same time. Then you use it to get back the media that you used for the original purchase, it should be the difference. I'm pretty sure that's how we've been doing it, cause I see LPGs all the time at our store.
     
     
     
    The only people that Fry's disallows you to use your AP for is other associates..Hiya kids. Here is an important message from your Uncle Bill. Don't buy drugs. Become a pop star, and they give you them for free!
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      CommentAuthorObiWan
    • CommentTimeFeb 2nd 2009
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    "You didn't pay full price unless you got it from Fry's"
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    AP is a percentage above Fry's cost, not a discount from the advertised price. So if a TV cost fry's $2500, and fry's is selling it for $3000, AP is calculated using the $2500 number. It's something like 5% or 15%. I forget. That base cost to fry's doesn't change. They've already bought the product. Just because it goes on sale one week for $2800 to the public doesn't change the price for someone using an AP discount.
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      CommentAuthorasdf
    • CommentTimeFeb 7th 2009 edited
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    ObiWan: "You didn't pay full price unless you got it from Fry's"
     
     
    You are right about that.  
     
    Guest: AP is a percentage above Fry's cost, not a discount from the advertised price. So if a TV cost fry's $2500, and fry's is selling it for $3000, AP is calculated using the $2500 number. It's something like 5% or 15%. I forget. That base cost to fry's doesn't change. They've already bought the product. Just because it goes on sale one week for $2800 to the public doesn't change the price for someone using an AP discount.
     
     
    Your discount is you pay 10% above Fry's costs.
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      CommentAuthormerzbow
    • CommentTimeFeb 7th 2009
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    asdf:  
    Your discount is you pay 10% above Fry's costs.
     
     
    not all the time. ive noticed alot of items lately will barely give you any discount at all and its nowhere near '10% above cost'  
     
    at least thats how it shows in the computer, with their little 'charleston' system
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    There are some items in which a discount is not allowed. I remember there was a USB Hub that I bought that I couldn't use AP. Dunno why.  
     
    Same goes for food and drink.  
     
    The Charleston System, despite being a very high number, only measures profit in $$$, not percentage.Why is there an S in Lisp?
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      CommentAuthormerzbow
    • CommentTimeFeb 8th 2009
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    when a $100 item has a $50 markup and is only giving you like $5 off with AP, something is wrong.
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      CommentAuthorasdf
    • CommentTimeFeb 8th 2009
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    you suck
  4.  permalink
    Meh, some of the stuff have really good AP discounts. A lot of the stuff for cars in AV (stereos etc...) have awesome discounts from what I hear.  
     
    External USB CD drive my bought- $22 discount off of $100 product. Was pretty good. I don't know if the DDM gets a different discount- but when the DDM came in, he bought a TV that had $130 discount.  
     
    I propose that somebody comes up with a list of things that have the best AP discounts at Fry's, to help other associates find all of their needs where they work :)
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      CommentAuthormerzbow
    • CommentTimeFeb 8th 2009
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    the best AP/highest GP/most profitable/best selling item..... is PORNO.  
     
    no joke. thats why they carry so much of it.
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      CommentAuthorSasquatch
    • CommentTimeFeb 9th 2009
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    Joshua: Meh, some of the stuff have really good AP discounts. A lot of the stuff for cars in AV (stereos etc...) have awesome discounts from what I hear.  
     
    External USB CD drive my bought- $22 discount off of $100 product. Was pretty good. I don't know if the DDM gets a different discount- but when the DDM came in, he bought a TV that had $130 discount.  
     
    I propose that somebody comes up with a list of things that have the best AP discounts at Fry's, to help other associates find all of their needs where they work :)
     
     
    I purchased some TOSlink cables a while back.. $2.14 after AP, originally $20. :=]
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      CommentAuthorPunkzilla
    • CommentTimeFeb 9th 2009
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    I would say cables have better AP discount than porn.I shit trains, Now what?
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      CommentAuthorsialer
    • CommentTimeFeb 9th 2009
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    Why buy porn when you have internet. And if you are spending money on porn and you are under 30 I feel like I shouldn't associate with you.Ignorance is bliss... but only to those who don't know better.
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      CommentAuthorasdf
    • CommentTimeFeb 10th 2009
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    Punkzilla: I would say cables have better AP discount than porn.
     
     
    Porn is free. cables are not.
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      CommentAuthorSuzukiman
    • CommentTimeFeb 10th 2009
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    nasty porn is better than cables ????? O.o'Looking for my head ............... yeah the eight valve one yeah ....
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      CommentAuthorSasquatch
    • CommentTimeFeb 10th 2009 edited
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    Suzukiman: nasty porn is better than cables ????? O.o'
     
     
    http://www.spike.com/video/roadside-ass/3101845  
     
    Nsfw? Not pornographic, but... crude? You'll see.
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      CommentAuthormerzbow
    • CommentTimeFeb 10th 2009
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    sialer: Why buy porn when you have internet. And if you are spending money on porn and you are under 30 I feel like I shouldn't associate with you.
     
     
    when over half of Fry's customer base is old-timey buisnessmen, their best buys are always fry's.... porn.