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      CommentAuthorLooney662
    • CommentTimeApr 10th 2009
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    Hello everyone,  
     
    New on this forum, looking for some help. Any help is appreciated!  
     
    Here's my problem.  
     
    I'm building a new computer, so I decide to get the new Asus motherboard. The Asus M4A79 Deluxe. I'm very excited about my purchase. Came home opened it up and installed it into my new case. After a short cigarette break and looking at my progress I realized that something is wrong. In fact something major. The motherboard was not the one I purchased! It was a M2N-SLi Deluxe. First thought was run to the store and return it ASAP, but fry’s is already closed at that time. Now I’m at work looking over my receipts. And it says that you can’t return motherboard if the serial numbers / model numbers doesn’t match the box. Oh…what should I do??? This totally sucks! All my hard earned money gone into something that I don’t want. 1.2k spend at fry’s in the last 3 days, I hope I hope they give me a refund back or the Asus M4A79 Deluxe. Any advice?  
     
    Thanks!  
    :face-crying:
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      CommentAuthorBakaBaka
    • CommentTimeApr 11th 2009
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    Do you see a orange box sticker somewhere in that mobo box. Just tell them that the wrong mobo was in the box when you open it.
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      CommentAuthorSuzukiman
    • CommentTimeApr 11th 2009
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    it will probably require a trip to small claims court to get anything from this issue they will not give you anything for the wrong item in their box best thing to do is find an pic that cares and or a store manager you could try picketing infront of the store when the store manager says they will not be able to return the item and to talk to the manufacturer or you get lucky with a returns associate who doesnt pay attention simply continue to make conversation saying nothing about the item itself and they may just see if something is in the box and not really what is in the box.Looking for my head ............... yeah the eight valve one yeah ....
  2.  permalink
    Bakabaka thanks for your respond.

    But as far as the marked off sticker, there was none to indication that it was an open box item. How ever if you open the mobo box there’s an orange type sticker in there (on the lid) with a bunch of numbers and bars. I have no idea what that is.
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      CommentAuthorSuzukiman
    • CommentTimeApr 11th 2009
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    that means it was returned and you can use that to return the box with a shoe in it if you so desireLooking for my head ............... yeah the eight valve one yeah ....
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      CommentAuthorSuzukiman
    • CommentTimeApr 11th 2009
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    it was returned by someone else and placed back on the shelf return it with a pair of used sandals keep the wrong mobo and then get the right one.Looking for my head ............... yeah the eight valve one yeah ....
  3.  permalink
    So what should I do just return it as normal? ? ?


    Thanks! I appreciate all your advice
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      CommentAuthorSasquatch
    • CommentTimeApr 11th 2009
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    Tell them you have Sasquatch's blessing.
    •  
      CommentAuthorLooney662
    • CommentTimeApr 11th 2009 edited
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    :face-devil-grin:  
     
    Oh I hate this, hopefully everything turns out okay...
    •  
      CommentAuthorAyaHu
    • CommentTimeApr 11th 2009
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    Good luck, my child.Superhero!
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      CommentAuthorLooney662
    • CommentTimeApr 11th 2009
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    Thanks going to need all the luck in the world. :face-monkey:
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      CommentAuthorSuzukiman
    • CommentTimeApr 11th 2009
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    if it doesnt get returned at one store try another.Looking for my head ............... yeah the eight valve one yeah ....
  4.  permalink
    That sticker does sound like a return sticker so it was purchased before and returned. Unfortunatly Fry's does have a bad rep on reselling returned items. Like everyone else said just try to exchange it. Did you look at the serial number on the reciept? It should be on there. If you're lucky maybe the cashier (like most) was lazy and put N/A. That would make the return easier. But if not just try to do the exchange anyway, it all depends on who is in charge at the time some managers are more sympothetic then others. Which store did you go to?
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      CommentAuthorSuzukiman
    • CommentTimeApr 12th 2009
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    put shoes in the box first the stinkier the better. keep the board thoughLooking for my head ............... yeah the eight valve one yeah ....