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    •  
      CommentAuthorRick
    • CommentTimeJun 3rd 2010
     permalink
    Guest: Thanks Rick. Well I know my direct manager had no clue thats why she called me to ask about my family and if they were okay. She knew it wasn't like me to just not show up to work or leave early all of a sudden. A lady I know there told me a couple weeks ago that another employee is "off" on family illness. So they are working on the investigation, just dont understand why if we are all under the impression that it was okay with upper store managment and my direct manager, why they didn't question them, or most likely they will or have, I just dont know about it yet. Is there a time limit on investigations? Or do you think we just got used as scapegoats. And since my reason on my short notice was what lp told me to say if anyone asked why I wasn't there, when this is all done, is it possible go get my job back if I wanted to. I dont know all the legal stuff, probably should just talk to a lawyer. This just seems so wrong to me.
     
     
    I doubt you could get your job back since you voulantarily quit, however if you had been fired, this might be another story. Definately, if you deem it a worthwhile expense consult a lawyer.
    •  
      CommentAuthorRick
    • CommentTimeJun 3rd 2010
     permalink
    Guest: Store security under the law have the right to use reasonable force to subdue a shopliter who resists arrest. Many times suspects are charged with robbery if they fight while being detained. Walmart doesn't use force anymore, but plenty of companies do.
     
     
    He/she is correct skullywag, however, its normally a matter of time before a large retailer has to deal with a large crippling lawsuit, and one large sucessfull lawsuit generally leads to hundreds more if not a class action lawsuit. Sometimes though, these lawsuits do not outway the advantage of having a LP department. The reason Walmart doesnt make the effort anymore is because they made the mistake of detaining a man on black concrete that was extremely hot for two hours, which ultimately led to his death. Things like that make it more ideal to let a percentage of people go and just absorb the losses.
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      CommentAuthorskullywag
    • CommentTimeJun 4th 2010
     permalink
    Rick:
    Guest: Store security under the law have the right to use reasonable force to subdue a shopliter who resists arrest. Many times suspects are charged with robbery if they fight while being detained. Walmart doesn't use force anymore, but plenty of companies do.
     
     
    He/she is correct skullywag, however, its normally a matter of time before a large retailer has to deal with a large crippling lawsuit, and one large sucessfull lawsuit generally leads to hundreds more if not a class action lawsuit. Sometimes though, these lawsuits do not outway the advantage of having a LP department. The reason Walmart doesnt make the effort anymore is because they made the mistake of detaining a man on black concrete that was extremely hot for two hours, which ultimately led to his death. Things like that make it more ideal to let a percentage of people go and just absorb the losses.
     
     
    I think that law would vary from state to state, but have heard to restrain someone OUTSIDE the store (at least here) was illegal. Reguardless of law, you put yourself at extreme risk to save the Co. a couple bucks....for whatever an hr. you are making. Not worth it. With the "walk of shame" you would figure nobody would make it out the store with stolen goods? Tackling peeps outside the store is bad ju-ju anyway you look at it.
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      CommentAuthorGuest 8188
    • CommentTimeJun 10th 2010
     permalink
    Im the guest again, anyway, as it turns out I gave a short notice, because I didn't want to be involved or whatever in anything. And LP makes everything out to be a major sting operation, instead of just telling the depts, look dont ring up anything reduced and look... dont reduce anything. Whether food has been shrunk or whatever. Just dont do it anymore. fine no problem. Anyway..the other person (that I know of that had an "interview" also) was called to come back and sure enough, got FIRED the same day! WTF? And thats after giving LP proof that first I wasn't the only one ringing up stuff and 2nd the meat dept has been doing it for years. So they pick out the newest person in the meat dept and me. My lead says its because we are the white ones there. Thats probably true, but anyway, I had called corporate and was told I was re-hireable. um no thanks. I'll pass on that. Im not getting a lawyer because it would cost more probably then I made in a year anyway. But I still think thats whacked. Thanks for listening, I needed to vent if nothing else.
    •  
      CommentAuthorRick
    • CommentTimeJun 11th 2010
     permalink
    Guest: Im the guest again, anyway, as it turns out I gave a short notice, because I didn't want to be involved or whatever in anything. And LP makes everything out to be a major sting operation, instead of just telling the depts, look dont ring up anything reduced and look... dont reduce anything. Whether food has been shrunk or whatever. Just dont do it anymore. fine no problem. Anyway..the other person (that I know of that had an "interview" also) was called to come back and sure enough, got FIRED the same day! WTF? And thats after giving LP proof that first I wasn't the only one ringing up stuff and 2nd the meat dept has been doing it for years. So they pick out the newest person in the meat dept and me. My lead says its because we are the white ones there. Thats probably true, but anyway, I had called corporate and was told I was re-hireable. um no thanks. I'll pass on that. Im not getting a lawyer because it would cost more probably then I made in a year anyway. But I still think thats whacked. Thanks for listening, I needed to vent if nothing else.
     
     
    Anytime.
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      CommentAuthorGuest 522
    • CommentTimeJun 16th 2010
     permalink
    you are all mas puto's...seriously....
    •  
      CommentAuthorparker770
    • CommentTimeJun 16th 2010 edited
     permalink
    Rick:As far as having some fun with the CA's. Pay for your merchandise, go back out to the sales floor, remove previously purchased merchandise from you bag and run out the exit door. Obviously make sure you have your reciept on you, cause if the LPO's do try and grab you than you can sue for false arrest.
     
     
    I had to take back a receiver last weekend to be replaced under PSC, and as seems typical, it was a royal pain in the ass jumping through hoops and talking to different people before I could get the replacement approved. After dealing with it for about 2 hours, I was ready to get the hell out of there.  
     
    I remembered reading this thread when I was getting ready to leave, and there was a huge line of people at the exit waiting to have the LP guy go through their stuff. I just smiled and walked on past, pushing a cart with a huge 7.2 Yamaha receiver box in it.  
     
    The LP guy called out for me to stop so he could "check" my credentials.  
     
    "Sir? Could you wait in line?"  
     
    [kept rollin]  
     
    "Sir?"  
     
    [I turn and smile]  
     
    "EXCUSE ME?! SIR!!?"  
     
    He made a move towards me, but did not attempt to block me or anything.  
     
    At this point, all of the sheeple who are waiting patiently in line to have their rights violated are looking at me like I am a total criminal. They look appalled, concerned, distraught. Like I am some low life who just decided to throw this $500 receiver in my cart and roll on out, haha.  
     
    The LP guy yelled once more as I was going through the entry room between the two sets of front doors, then gave up. All in all it was a pretty amusing experience, and I have decided from now on that I will always screw with those guys anytime I buy something at Fry's:face-smile:  
     
    I was half expecting some kind of confrontation in the parking lot, but they gave up pretty easily.  
     
    Thanks for the entertainment, guys:face-devil-grin:
    •  
      CommentAuthorRick
    • CommentTimeJun 17th 2010
     permalink
    Guest: you are all mas puto's...seriously....
     
     
    Obviously you work for Fry's, so you should know that your not allowed to speak spanish or else you get fired. /fire
    •  
      CommentAuthorRick
    • CommentTimeJun 17th 2010
     permalink
    parker770:
    Rick:As far as having some fun with the CA's. Pay for your merchandise, go back out to the sales floor, remove previously purchased merchandise from you bag and run out the exit door. Obviously make sure you have your reciept on you, cause if the LPO's do try and grab you than you can sue for false arrest.
     
     
    I had to take back a receiver last weekend to be replaced under PSC, and as seems typical, it was a royal pain in the ass jumping through hoops and talking to different people before I could get the replacement approved. After dealing with it for about 2 hours, I was ready to get the hell out of there.  
     
    I remembered reading this thread when I was getting ready to leave, and there was a huge line of people at the exit waiting to have the LP guy go through their stuff. I just smiled and walked on past, pushing a cart with a huge 7.2 Yamaha receiver box in it.  
     
    The LP guy called out for me to stop so he could "check" my credentials.  
     
    "Sir? Could you wait in line?"  
     
    [kept rollin]  
     
    "Sir?"  
     
    [I turn and smile]  
     
    "EXCUSE ME?! SIR!!?"  
     
    He made a move towards me, but did not attempt to block me or anything.  
     
    At this point, all of the sheeple who are waiting patiently in line to have their rights violated are looking at me like I am a total criminal. They look appalled, concerned, distraught. Like I am some low life who just decided to throw this $500 receiver in my cart and roll on out, haha.  
     
    The LP guy yelled once more as I was going through the entry room between the two sets of front doors, then gave up. All in all it was a pretty amusing experience, and I have decided from now on that I will always screw with those guys anytime I buy something at Fry's:face-smile:  
     
    I was half expecting some kind of confrontation in the parking lot, but they gave up pretty easily.  
     
    Thanks for the entertainment, guys:face-devil-grin:
     
     
    Nice, wish i could have been there.
  1.  permalink
    parker770:
    Rick:As far as having some fun with the CA's. Pay for your merchandise, go back out to the sales floor, remove previously purchased merchandise from you bag and run out the exit door. Obviously make sure you have your reciept on you, cause if the LPO's do try and grab you than you can sue for false arrest.
     
     
    I had to take back a receiver last weekend to be replaced under PSC, and as seems typical, it was a royal pain in the ass jumping through hoops and talking to different people before I could get the replacement approved. After dealing with it for about 2 hours, I was ready to get the hell out of there.  
     
    I remembered reading this thread when I was getting ready to leave, and there was a huge line of people at the exit waiting to have the LP guy go through their stuff. I just smiled and walked on past, pushing a cart with a huge 7.2 Yamaha receiver box in it.  
     
    The LP guy called out for me to stop so he could "check" my credentials.  
     
    "Sir? Could you wait in line?"  
     
    [kept rollin]  
     
    "Sir?"  
     
    [I turn and smile]  
     
    "EXCUSE ME?! SIR!!?"  
     
    He made a move towards me, but did not attempt to block me or anything.  
     
    At this point, all of the sheeple who are waiting patiently in line to have their rights violated are looking at me like I am a total criminal. They look appalled, concerned, distraught. Like I am some low life who just decided to throw this $500 receiver in my cart and roll on out, haha.  
     
    The LP guy yelled once more as I was going through the entry room between the two sets of front doors, then gave up. All in all it was a pretty amusing experience, and I have decided from now on that I will always screw with those guys anytime I buy something at Fry's:face-smile:  
     
    I was half expecting some kind of confrontation in the parking lot, but they gave up pretty easily.  
     
    Thanks for the entertainment, guys:face-devil-grin:
     
     
    That guy went farther then i would when i was a door nazi. I would simply ask once "May i check your receipt sir?" if they said no or just walked out i would say "have a nice day" and move on.
  2.  permalink
    OK Rick I just read this thread, and I am wondering what are the high risk areas. I'm at 27, and I have never been to any other store, but from what I can see it ALL seems to be a high risk area. Except maybe AV. Also the other day there was a customer that was making his own paper receipts, the one's you get after using store credit. Apparently he just photoshoped a new one and got something I think it was a video card and walked out the door. Even showed the door nazi and they marked the receipt but LP caught up to them in the parking lot. I guess my second question is, is that something that happens very often with a customer making their own receipts.
  3.  permalink
    will lp file a case on an employee if there is a chance they're wrong and the employee is innocent? Or do they take their chances and assume everyone is guilty?
  4.  permalink
    When a associate clocks out for lunch, do they have to wait in line for the nazis to finsh with the customers? because i just skipped all the customers with ready/complete and the person gave me a fit about saying I have to wait in line, later on that night the person told the Lp guy what I did and now he's "checking up" on me
    •  
      CommentAuthorRick
    • CommentTimeJul 30th 2010
     permalink
    Guest: OK Rick I just read this thread, and I am wondering what are the high risk areas. I'm at 27, and I have never been to any other store, but from what I can see it ALL seems to be a high risk area. Except maybe AV. Also the other day there was a customer that was making his own paper receipts, the one's you get after using store credit. Apparently he just photoshoped a new one and got something I think it was a video card and walked out the door. Even showed the door nazi and they marked the receipt but LP caught up to them in the parking lot. I guess my second question is, is that something that happens very often with a customer making their own receipts.
     
     
    No, its not very common for someone to forge a reciept, even for an organized retail crime group. Its like asking to be arrested and handing them everything they need to convict you. One look at the invoice number clears that up. High risk will no doubt very from store to store, I would recomend checking your top 100 picks from your previous inventory and studying that. Generally though, Blue Rays/New releases/MP3s/ Games/ SD memory/ I pod accesories etc.
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      CommentAuthorRick
    • CommentTimeJul 30th 2010
     permalink
    bobabla1234: will lp file a case on an employee if there is a chance they're wrong and the employee is innocent? Or do they take their chances and assume everyone is guilty?
     
     
    It depends, some Managers/ LPO's may be desperate for an internal/ $500 dollar reward and MAY make a hasty/wrong decision. Generally though, seasoned managers/ LPO's arent going to waste there time on someone unless they have a fairly concrete case.
    •  
      CommentAuthorRick
    • CommentTimeJul 30th 2010
     permalink
    Guest: When a associate clocks out for lunch, do they have to wait in line for the nazis to finsh with the customers? because i just skipped all the customers with ready/complete and the person gave me a fit about saying I have to wait in line, later on that night the person told the Lp guy what I did and now he's "checking up" on me
     
     
    That Courtesy Associate has a big ego no doubt. If its a few customers it looks better for you and the store to wait that few extra seconds to show that the customer speedy exit comes first, however you would have to be a fucking idot CA not to be able to ready/complete someone in less than a second. If you feel you were singled out by the CA or felt harassed in any way I strongly encourage you to fill out a tell-randy/ complaint form that goes beyond the store level. Document this and for the sake of your job make a copy. Make the complaint detailed and profesional and dont wait to send it.
    •  
      CommentAuthorpip88
    • CommentTimeAug 6th 2010
     permalink
    I have a question. What is to stop a shoplifter from just picking up the item they want to steal and walking into the bathroom? Fry's cant hold the shoplifter unless they have video of him doing the crime. Lets say its a phone, he picks it up walks to the bathroom opens the box takes out the phone closes the box and puts it back on the shelf and starts to leave the store. Would he be confronted before leaving? Now if he is being watched and caught him in time lp would have to make it to the bathroom in time in an attempt to catch him in the act. If he is in a stall then thats where things can get tricky. If Lp looks in or over the stall BBBBAAAMMM lawsuit. If he waits for him to come out and says you arnt allowed items in the bathroom and takes the box and notices its light looks in the phone is gone then what? He cant detain him since there is not video evidence of him doing it. The shoplifter could say he has IBS and was looking over the product before he buys it and clamis not to know why the box is empty. This could be even more interesting if the box was in a alpha security case which are easily opened by the aphla keys you can buy online or even a make shift key made from high power magnets. Then the box might feel normal since plastic is heavy. Lp might just take it or escort/shadow the guy when they leave the restroom (I worked lp in bestbuy so ive seen it all). So what would happen in a situation like that.  
     
    Also do you guys have a Fry's most wanted wall in the Lp office sharing with stores that are close by? (Best buy had something like this)  
     
    FYI today I was at fry's and I saw 2 plain clothes lp running around with radios...really dumb way to blow your cover.
    •  
      CommentAuthorasdf
    • CommentTimeAug 6th 2010
     permalink
    LP should use voip wifi phones to communicate so it looks like they are just on their cell phones.
    •  
      CommentAuthorpip88
    • CommentTimeAug 6th 2010
     permalink
    Ye
    asdf: LP should use voip wifi phones to communicate so it looks like they are just on their cell phones.
     
     
    Fry's is to cheap to there employees to fund that.
    •  
      CommentAuthorFunnyAsian
    • CommentTimeAug 6th 2010 edited
     permalink
    So yesterday I went to observe my friend as he stole some Starcraft 2 cd keys (one for one of our friends and one for me to give to a friend of mine) from Frys. The way Starcraft 2 is designed is that all you need is the activation code that is printed on the inside of the package. (You don’t even need the cd. You can just download the game and install it and when prompted; just use the code that you stole to activate the game under any account of your choosing. It’s like logging into Steam or World of Warcraft, all you need is to activate the game under your account and you can play….anywhere.)  
     
    He picked up two boxes of Starcraft 2 from the shelves, go to an aisle that has few cameras and ripped open the packaging and took the cd keys out. He wanted to steal a gaming mouse too (valued at 70 bucks) but he deemed it too risky. As my friend tried to walk out of the store (he was near the door checker), he was stopped by who I believe is an LP. The guy said he had been following us and he told my friend to give him the CD key or he was gonna be reported. My friend handed over one of the keys and the guy took it and left. He must have not realized my friend took two. My friend managed to get out of there safely.  
     
    My friend thinks it was just some shopper who saw him take the CD keys and blackmailed him. But I think it was an LP as the guy looked like he was in his 30s and I didn't think a normal shopper at his age would know anything about CD keys or whatnot. So my question is, "Do you think that guy was an LP?" If so, why did he just demand the CD key from my friend and then walked away?
  5.  permalink
    Recently one of my friend is a supervisor at a grocery store. he got pulled into the room and interrogated by lp that a customers writing signature was similar to his. just one of the letters. the lp guy said he got him on camera and that they saw there was no customer. that it wasnt busy. and that the lp guy kept saying this signature is your. the lp guy kept accusing him that the signature was the supervisors. can you get fired on handwriting similaries?
    •  
      CommentAuthorObiWan
    • CommentTimeAug 7th 2010
     permalink
    So....you think it's ok that your friend tried to rip off not only Fried, but also a potential customer that might purchase that CD? I may dislike Fry's, but your friend should have been prosecuted for theft.
    •  
      CommentAuthorasdf
    • CommentTimeAug 7th 2010
     permalink
    Stop stealing take a picture with your cell phone of the cd key.
    •  
      CommentAuthornfl
    • CommentTimeAug 8th 2010
     permalink
    pip88: I have a question. What is to stop a shoplifter from just picking up the item they want to steal and walking into the bathroom? Fry's cant hold the shoplifter unless they have video of him doing the crime. Lets say its a phone, he picks it up walks to the bathroom opens the box takes out the phone closes the box and puts it back on the shelf and starts to leave the store. Would he be confronted before leaving? Now if he is being watched and caught him in time lp would have to make it to the bathroom in time in an attempt to catch him in the act. If he is in a stall then thats where things can get tricky. If Lp looks in or over the stall BBBBAAAMMM lawsuit. If he waits for him to come out and says you arnt allowed items in the bathroom and takes the box and notices its light looks in the phone is gone then what? He cant detain him since there is not video evidence of him doing it. The shoplifter could say he has IBS and was looking over the product before he buys it and clamis not to know why the box is empty. This could be even more interesting if the box was in a alpha security case which are easily opened by the aphla keys you can buy online or even a make shift key made from high power magnets. Then the box might feel normal since plastic is heavy. Lp might just take it or escort/shadow the guy when they leave the restroom (I worked lp in bestbuy so ive seen it all). So what would happen in a situation like that.  
     
    Also do you guys have a Fry's most wanted wall in the Lp office sharing with stores that are close by? (Best buy had something like this)  
     
    FYI today I was at fry's and I saw 2 plain clothes lp running around with radios...really dumb way to blow your cover.
     
     
    All LP has to do once they realize that a thief is headed to the bathroom, is to block access to it. They'll get an associate to stand outside and tell everyone that it's out of order or something. As far as the two LP's that "blew their cover", that is probably what they were intending to do. The main goal of LP is to stop theft/shrink, and not to "bust" people at the front door. It was probably someone that had stolen from there before, but somehow gave them the slip. So they were just letting the potential thieves know they knew they were there.
    •  
      CommentAuthorskullywag
    • CommentTimeAug 8th 2010 edited
     permalink
    We had some pretty clever theives down this way at the Walmart store. One PURCHASED a big screen TV, walked out and handed the receipt to his buddy, who then walked in, loaded up another and went right out the front door with it. My understanding is they made off with 6 before the last guy got pinched, and only the last set was recovered....I'm willing to bet if they HAD cleaned out remaining stock, the last guy would have tried to get a refund on one. LOL  
     
    Although I'm willing to bet Joe-public doesn't steal half as much from retailers as the employees themselves. I am CONSTANTLY offered "hookups" by people who know somebody who works for certain retailers. (and no I don't take them up on it, I like my life outside of bars).
    •  
      CommentAuthorpip88
    • CommentTimeAug 8th 2010
     permalink
    nfl:
    pip88: I have a question. What is to stop a shoplifter from just picking up the item they want to steal and walking into the bathroom? Fry's cant hold the shoplifter unless they have video of him doing the crime. Lets say its a phone, he picks it up walks to the bathroom opens the box takes out the phone closes the box and puts it back on the shelf and starts to leave the store. Would he be confronted before leaving? Now if he is being watched and caught him in time lp would have to make it to the bathroom in time in an attempt to catch him in the act. If he is in a stall then thats where things can get tricky. If Lp looks in or over the stall BBBBAAAMMM lawsuit. If he waits for him to come out and says you arnt allowed items in the bathroom and takes the box and notices its light looks in the phone is gone then what? He cant detain him since there is not video evidence of him doing it. The shoplifter could say he has IBS and was looking over the product before he buys it and clamis not to know why the box is empty. This could be even more interesting if the box was in a alpha security case which are easily opened by the aphla keys you can buy online or even a make shift key made from high power magnets. Then the box might feel normal since plastic is heavy. Lp might just take it or escort/shadow the guy when they leave the restroom (I worked lp in bestbuy so ive seen it all). So what would happen in a situation like that.  
     
    Also do you guys have a Fry's most wanted wall in the Lp office sharing with stores that are close by? (Best buy had something like this)  
     
    FYI today I was at fry's and I saw 2 plain clothes lp running around with radios...really dumb way to blow your cover.
     
     
    All LP has to do once they realize that a thief is headed to the bathroom, is to block access to it. They'll get an associate to stand outside and tell everyone that it's out of order or something. As far as the two LP's that "blew their cover", that is probably what they were intending to do. The main goal of LP is to stop theft/shrink, and not to "bust" people at the front door. It was probably someone that had stolen from there before, but somehow gave them the slip. So they were just letting the potential thieves know they knew they were there.
     
     
    Yea I guess that makes sense but I doubt they are good enough to block a restroom. Are they allowed to search customers?
    •  
      CommentAuthornfl
    • CommentTimeAug 8th 2010
     permalink
    They used to block the restroom at store 23 all the time. Damn near everytime I had to go too... If they can't get there in tme then I guess the only thing they could do is try and scare the person out of doing it. As far as I know the only thing they can search is your person to make sure that you don't have a weapon. Other than that, the police are the only ones that can search your property. Unless of course you voluntarily let LP search it.
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      CommentAuthorkojoin
    • CommentTimeSep 18th 2010
     permalink
    Rick: Tittle says it all. Ask me anything you want to know about this department.:face-devil-grin:
     
     
    <blockquote><cite> Rick:</cite> Tittle says it all. Ask me anything you want to know about this department.:face-devil-grin: </blockquote>  
     
    Help! What can I do?  
     
    I was recently stopped by this group of people. I made a mistake and left the store with product. I opened the product to be certain that it would meet my needs. I suppose I opened it because everything in the store seems to be opened and well... I had been awake and working for nearly 2 days. I was the walking dead. I handled / opened 4 maybe 5 things. I of course put them all back (all but one) in package or on shelf. I suppose I was grazing I would shop carry put down, put back, pick up another item and consider it etc. likely in store an hour or so. I had no intention of "stealing" anything at Fry's. I am 40 years old with a perfect record not even a ticket. When I was at the store register I gave cashier 2 items which I decided not to purchase. That said one item remained about my person as I left the store. I was perhaps 2 strides past the person checking packages and was swarmed by (not sure I was so shocked and confused) This crack staff spun me around and handcuffed me (really hard/tight) and walked me to little room. I started to wake up about this time. I was polite when asked to have a seat and opted to stand. NOTE: this was a super dumb thing to do but it was just that and nothing more. I was afraid and feared everything. I have to be licensed by the state in order to perform my duties and was now nervous that I could be in real trouble. I was led to believe that if I signed this and this and this that I would be able to pay for the item or 3 x the value and not return to the store. I said "so this is the end of it if I sign these things? I didn't protest as I believed I would or may look worse by doing so. The paperwork info was wrong (address, and details about what happened) I shared with them it was written in error and he changed my address but didn't change any of my statements. Additionally, he was not looking at me perhaps never looked at me. The man who completed paperwork was not the same man I spoke with or questioned by in truth who spoke at or over me. He accused me of everything, called me a thief and criminal. "We have you from minute zero until you decided to take our product and leave the store. This is what we do for a living come on come on." So I said I can sign these and we move on? Yes. OK. But, this is written in error and does not reflect what i shared with the other person. He didn't say anything nor did he look up to me. I feel so stupid but I signed them because I did leave or would have left the store. Signed put pen down and in comes the policeman. He walked in and asked me if 24.00 product was worth going to jail. I of course said no but opted not to explain. He too called me thief etc. One guy said "ya she's slick". He used his radio and confirmed that I had no history. He then said "this is good the prosecutor will look favorably on this. I said "who?" Policeman said "your being charged with theft which is a felony." I said I thought we were taking care of this today. Nope not today. Good luck your free to go. I said so whats next what is happening? What should I expect? no answer and no copies of paperwork. Policeman never gave me his name, but I wish I had it. He manipulated me (I suppose he can) but he was mean saying he called for the "patty wagon (sp?). A few minutes later he told me how lucky I was that the transport car was busy.  
     
    Well I called the prosecutors office and they did in fact press charges against me. I can not believe this. Obviously, shopping while sleep deprived was a bad choice. So dumb. I wish I could do something but I don't know what. Any wisdom would be appreciated as I am out of my depth. I am concerned about the law but this could impact my operative credentialing.  
     
    Did they make mistakes? Is anything missing? Too much of anything? Gaps? Anything at all?  
     
     
    Thank you.
    •  
      CommentAuthorGuest 4757
    • CommentTimeOct 24th 2010
     permalink
    Did LPO Paul Daniello ever get prosecuted for his involvement in the Sunnyvale store internal theft ring?
    •  
      CommentAuthorKaelyn Amira
    • CommentTimeOct 24th 2010 edited
     permalink
    skullywag: To the guy who said he saw LPO's struggle with a shoplifter in the parking lot....I hope these folks know what a "no-no" this is....even when with a "guy with a badge". Store security are not police officers, and set themselves up for a myriad of lawsuits when doing this. Walmart, probably the the largest loser in the country to shoplifters, has a "do not confront" policy.....and with good reason.  
     
    "What if". What if the guy in the "football" jersey cocked back, and broke an employee's nose when confronted? What if he stabbed the employee? What if he got spooked, and slipped the merch back onto the shelf before exiting the store? The "what if" list could go on for days....
     
     
    Are you saying that customers should be allowed to steal and we shouldn't be allowed to stop them? So we're supposed to stand by and let people steal? How is that going to help the store? I hope I'm reading this wrong.
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      CommentAuthorShigman
    • CommentTimeOct 24th 2010
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    Does LP really have a camera in the break room? And if so, why dont they ever do investigations when people steal other's food? Happens a LOT in the Concord store and I heard a rumor so I wanna get it cleared up.
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      CommentAuthorRick
    • CommentTimeOct 31st 2010
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    kojoin:
    Rick: Tittle says it all. Ask me anything you want to know about this department.:face-devil-grin:
     
     
    <blockquote><cite> Rick:</cite> Tittle says it all. Ask me anything you want to know about this department.:face-devil-grin: </blockquote>  
     
    Help! What can I do?  
     
    I was recently stopped by this group of people. I made a mistake and left the store with product. I opened the product to be certain that it would meet my needs. I suppose I opened it because everything in the store seems to be opened and well... I had been awake and working for nearly 2 days. I was the walking dead. I handled / opened 4 maybe 5 things. I of course put them all back (all but one) in package or on shelf. I suppose I was grazing I would shop carry put down, put back, pick up another item and consider it etc. likely in store an hour or so. I had no intention of "stealing" anything at Fry's. I am 40 years old with a perfect record not even a ticket. When I was at the store register I gave cashier 2 items which I decided not to purchase. That said one item remained about my person as I left the store. I was perhaps 2 strides past the person checking packages and was swarmed by (not sure I was so shocked and confused) This crack staff spun me around and handcuffed me (really hard/tight) and walked me to little room. I started to wake up about this time. I was polite when asked to have a seat and opted to stand. NOTE: this was a super dumb thing to do but it was just that and nothing more. I was afraid and feared everything. I have to be licensed by the state in order to perform my duties and was now nervous that I could be in real trouble. I was led to believe that if I signed this and this and this that I would be able to pay for the item or 3 x the value and not return to the store. I said "so this is the end of it if I sign these things? I didn't protest as I believed I would or may look worse by doing so. The paperwork info was wrong (address, and details about what happened) I shared with them it was written in error and he changed my address but didn't change any of my statements. Additionally, he was not looking at me perhaps never looked at me. The man who completed paperwork was not the same man I spoke with or questioned by in truth who spoke at or over me. He accused me of everything, called me a thief and criminal. "We have you from minute zero until you decided to take our product and leave the store. This is what we do for a living come on come on." So I said I can sign these and we move on? Yes. OK. But, this is written in error and does not reflect what i shared with the other person. He didn't say anything nor did he look up to me. I feel so stupid but I signed them because I did leave or would have left the store. Signed put pen down and in comes the policeman. He walked in and asked me if 24.00 product was worth going to jail. I of course said no but opted not to explain. He too called me thief etc. One guy said "ya she's slick". He used his radio and confirmed that I had no history. He then said "this is good the prosecutor will look favorably on this. I said "who?" Policeman said "your being charged with theft which is a felony." I said I thought we were taking care of this today. Nope not today. Good luck your free to go. I said so whats next what is happening? What should I expect? no answer and no copies of paperwork. Policeman never gave me his name, but I wish I had it. He manipulated me (I suppose he can) but he was mean saying he called for the "patty wagon (sp?). A few minutes later he told me how lucky I was that the transport car was busy.  
     
    Well I called the prosecutors office and they did in fact press charges against me. I can not believe this. Obviously, shopping while sleep deprived was a bad choice. So dumb. I wish I could do something but I don't know what. Any wisdom would be appreciated as I am out of my depth. I am concerned about the law but this could impact my operative credentialing.  
     
    Did they make mistakes? Is anything missing? Too much of anything? Gaps? Anything at all?  
     
     
    Thank you.
     
     
    Im not a lawyer, so please contact a lawyer for legal advice, these are my personal thoughts nothing more.  
     
    Did you have the item concealed or were you just holding in your hand? Did the CA's (Courtesy Associates) ask to see a reciept for the item and you just kept walking ? If you did sign the papers out of fear or sleep deprivation you should tell that to your attorney or the judge. Also 24 dollars doesnt seem like it would be a felony.. but i dont know what state you live in.
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      CommentAuthorRick
    • CommentTimeOct 31st 2010
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    Shigman: Does LP really have a camera in the break room? And if so, why dont they ever do investigations when people steal other's food? Happens a LOT in the Concord store and I heard a rumor so I wanna get it cleared up.
     
     
    No, there are no cameras in the break room. The only exception to this would be if the LP team has reason to believe that there is internal theft taking place in the break room such that it is worth installing a temporary hidden cam. These cams are very small perhaps, 1inch by 1inch connected to a 9 volt battery and some form of wireless reciver or DVR.  
     
    As far as investigations when people steal other's food.. well no one really cares. There is no loss to the store and i seriously doubt anyone would waste time/resources on that. Im sorry.
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      CommentAuthorGuest 843
    • CommentTimeNov 8th 2010
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    i was recently a victim of credit card theft and i was wondering if fry's cameras are recording all the time? also can the cameras see good enough to view someones license plate number jn the parking lot possibly as they where driving away? How far do they usually go? Have you ever heard of someone getting caught like this? what are the chances I'm going to get justice?
  6.  permalink
    Did they ever catch the guys who walked out of the San Diego store with a few carts of merchandise AT GUNPOINT??
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      CommentAuthorRick
    • CommentTimeNov 11th 2010
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    Guest: i was recently a victim of credit card theft and i was wondering if fry's cameras are recording all the time? also can the cameras see good enough to view someones license plate number jn the parking lot possibly as they where driving away? How far do they usually go? Have you ever heard of someone getting caught like this? what are the chances I'm going to get justice?
     
     
    Yes Fry's cameras are recording all the time, however the recordings are generally of poor quality. By this i mean you can probably make out the description of a person, but the face may not be detailed enough for a judge/jury to believe beyond a reasonable doubt that the person in the video would be the person your convicting. Again, thats all asumeing that Fry's Loss prevention would take the time to investigate your credit card theft. You would need to go down to the store and talk to them in person. The good news is yes, i have heard of people getting caught like this but only because they came back and tried it again. The chances you will get justice are slim to none. More good news though, Fry's is responible for accepting your credit card from the wrong person, so if you make a claim to your credit card company you should get all of your money back.
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      CommentAuthorRick
    • CommentTimeNov 11th 2010
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    Guest: Did they ever catch the guys who walked out of the San Diego store with a few carts of merchandise AT GUNPOINT??
     
     
    Not that I am aware of, no.
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    question so i signed papers willing to pay my store 45 dollars for discounts tht i gave to my cousins and they accusd me of stealing some phones and a price change i had to do to fulfill what the tag was saying. i kept working and then my acting dm came in and said i was suspended till further notice. im guessing im fired but will any of this go on my record cause i would like to join the army and this will hurt me im sure and how long does it take for lp to track the phones so tht they wont be attached to me in anyway?
  8.  permalink
    Guest: question so i signed papers willing to pay my store 45 dollars for discounts tht i gave to my cousins and they accusd me of stealing some phones and a price change i had to do to fulfill what the tag was saying. i kept working and then my acting dm came in and said i was suspended till further notice. im guessing im fired but will any of this go on my record cause i would like to join the army and this will hurt me im sure and how long does it take for lp to track the phones so tht they wont be attached to me in anyway?
     
     
    So did you steal them or not?
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      CommentAuthorObiWan
    • CommentTimeDec 11th 2010
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    Rule #1 - especially at Fry's, never sign anything that waives any of your rights or admits any guilt.  
     
    As to it going on "your record", unless Fry's files a criminal complaint, it's only kept internally. The Army may check with Fry's to verify employment history and do a background check. Could it prevent you from being accepted into the Army? Probably not.
  9.  permalink
    I am a lawyer. 99% of people who get into retail LP situations for whatever reason are brain dead. They sign stuff. They talk. Some people just cannot STFU. The only thing to do if you even think you are being accused of theft is to say, I have nothing to say to you. I want to call my lawyer. Rehearse these lines in front of a mirror over and over. In the real situation they are telling you that you will be treated worse if you sign, if you want to stay out of jail and employable you need to be able to stand up to pressure and people yelling at you and just STFU. I have nothing to say to you. I want to call my lawyer. Can I go now?

    The effects of running on at the mouth or signing papers is that at best you won't be employable, ever, and from now to 65 is probably a long time for you. Retailers run special credit bureaus of admitted thieves. You'll never be able to get your name off the list. And a criminal record for theft, no matter how minor, is also forever.
  10.  permalink
    I call what the receipt checkers do at the doorway "the final indignity". I know full well that there is nothing they can do if I walk past without stopping because I have already paid for the items and I am now the legal owner of said items, but I stop anyway because A) I don't want to deal with some over zealous and under trained employee who thinks he has a legal right to follow and accost me and B) they probably could ban you from the store and have you arrested for trespassing if you returned and Frys is convenient for me to shop at. What really pisses me off is when they lie to me. "Excuse me, we need to check your bag to ensure you were not overcharged." That's the only time I will even talk to them, and only long enough to tell them to stop bullshitting me, you're checking to see if I'm stealing and nothing you are doing is for my benefit.

    Some of the LP guys in the San Diego store are too fucking obvious too. Once you shop there on a regular basis you will recognize them all. For several years, there was one guy with a cleft lip who "randomly was walking around" nearly every time I was at the store. Sometimes I would fuck with him by following him around just to see what he would do.
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      CommentAuthorDoc
    • CommentTimeJan 15th 2011
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    "I could not say for her specific situation and would very much recomend gettiing a lawyer.  
     
    On that note, someone that is acused of doing something criminally generaly would need to go through the process of being convicted criminally before being pursed for a civil matter (IE money, or anything of monetary value). There have been cases where people are found not guilty criminally, but were than found guilt in civil court for the exact same thing. Most notably is O.J. Simpson who was found not guilty in a criminal court for murdering his wife but was than found guilty in a civil court for the murder of his wife and was sued for millions of dollars. One of the main difference between a Criminal and Civil court is how each party is found guilty. In a criminal court your must prove beyond a reasonable doubt that that person is in fact guilty as opposed to a Civil court, where all you need is a prepondarance of evidence, which is equal to saying "more than likely" that person is liable for XYZ monetary value. "  
     
    The main reason civil proceeding follow criminal is that if the criminal proceedings end in a conviction, it is a slam dunk on the civil side. They can choose to go after you in civil court regardless of what happens in criminal (convicted, not, never arrested, etc.). It's just much easier if there is conviction in criminal because it has already been proven beyond a reasonable doubt.
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      CommentAuthorjinxNya
    • CommentTimeJan 15th 2011
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    Rick....you seem to know a little more than you should about L.P...lol especially simply stuff you over herd. However, you're not entirely accurate, some of the stuff you mention is a little off, but pretty close. :face-monkey:
  11.  permalink
    >No, there are no cameras in the break room.

    Store 11 has a camera in the break room; been there for years.
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      CommentAuthorGuest 737
    • CommentTimeMar 13th 2011
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    ok well the other day i got caught by my manager stealing some stuff they take me in and talk with me the PLO is on the phone asking if this is the first time i say yes and im sorry they take the stuff and say dont come back till we call you or so what is going to happen now i have heard they only have like 1 camera and the rest are dumbies what should i do im going crazy cause i keep trying to get on the right road but always end up messing up im ready to change i know i wont work there no more but i dont wanna go to jail if they find anything else they can use again me thanks in advance for all yalls help
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      CommentAuthorObiWan
    • CommentTimeMar 14th 2011
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    If Fry's didn't have you arrested on the spot, then they probably don't intend to prosecute you.  
     
    That said, you might want to consider going back to college to obtain some usable skills.  
     
    My personal recommendation would be to start attending a decent church, and pay attention to the sermons.  
     
    Beyond that, keep in mind that, if Fry's doesn't prosecute you, you've just been handed a do-over. Don't mess this up.
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      CommentAuthorRick
    • CommentTimeMar 14th 2011
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    jinxNya: Rick....you seem to know a little more than you should about L.P...lol especially simply stuff you over herd. However, you're not entirely accurate, some of the stuff you mention is a little off, but pretty close. :face-monkey:
     
     
    Lets just say that I have had access to extremely privleged information and situations with Fry's and Loss prevention for many years.  
     
    Sorry I've been gone. Had to focus on finishing my degree for a while. Now that thats done and I'm gainfully employed again, feel free to ask more questions.
  12.  permalink
    why does lp freak out every time a pmt is missing. those things are so fucking useless and sometimes lp will inhibit my sale.
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      CommentAuthorRick
    • CommentTimeApr 8th 2011
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    paperback_writer: why does lp freak out every time a pmt is missing. those things are so fucking useless and sometimes lp will inhibit my sale.
     
     
    A PMT or (Personal merchandise tag) is basically a blank receipt. There worried that employees/customers will use them to get unpaid for merchandise out of the store. Customers bring in comparison items all the time, in some cases they just bought them brand new that same day at a different store. If your bring in an item and get a PMT for it and than leave without the CSA's getting it when you exit, it would be real easy to just come back in without the item, grab one off the shelf and walk out. They freak out, cause like you said "those things are so fucking useless". They are time consuming to fill out, and in addition many CA's dont fill them out correctly (Dashing out space where someone could add an additional item). I would think that a couple of monthes worth of PMT's would equal the value of a pair of portable Barcode scanners that sinc up and record the barcodes of items that are brought in. Would be quicker and more efficient IMHO. I believe walmart does this.