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    •  
      CommentAuthorAnon41437
    • CommentTimeOct 4th 2010 edited
     permalink
    1.) The Customer is NOT always right. Do not think otherwise.  
    2.) Do NOT haggle the employees of the store. This is NOT India!  
    3.) Do not bitch about our prices. If you don't like them, GTFO! We don't care.  
    4.) If you can find the item cheaper elsewhere, go there! We don't care. Really, we don't.  
    5.) Do not call the store and ask for directions. Get the address of the store and use map quest, google maps, or your favorite driving direction's website. If you got lost, then you should have found this out BEFORE leaving your home.  
    6.) Do research to see if this is what you need before coming to the store to purchase said item.  
    7.) Know EXACTLY what you want before coming to our store.  
    8.) Do not assume you know more than an employee of the store, or one day you will set straight, and it will not be plesant.  
    9.) Do not assume you know more about the company operations than the store employees. We work here, you do not.  
    10.) Check inventory of an item and ask them to hold it for you. If they cannot hold the item for you, then find out how much is in stock and decide for yourself if it's worth the trip.  
    11.) We are not tech support. Contact the company who made your product. That is what they are paid for.  
    12.) Find out when a sale begins and ends, and try to get to the sale when it begins. Do not wait until the last minute, or prepare to be disappointed.  
    13.) Do not ask the people working at a store for lessons on how to use a particular product. RTFM. READ THE FUCKING MANUAL!  
    14.) Do not call the store asking if they are open or not. Chances are if a human being answers the phone, the store is already open!  
    15.) Do not call the store with an intent of shopping over the phone. Check out or adverts, or come to the store and shop like normal people.  
    16.) Do not think that if you complain and/or moan loud enough inside the store, that you'll get whatever you want. That just pisses us off and you'll be escorted out of the store by our loss prevention staff or the local police.  
    17.) Just because you spend a lot of money at our store, does NOT give you any special privileges or rights. In our eyes, you are just another big fat cow we need to milk.  
    18.) If you say that you will never shop at our store again to us, we will not care and you will not be missed. GTFO!  
    19.) Instant Rebate does not equal Instant Savings. Learn the difference! If you don't know what a rebate is, Google it!  
    20.) Do not share your life's story with the employees of the store. We really... REALLY... don't care.  
    21.) If you come to a store during Black Friday after 12pm expecting to find that great deal you saw in the advert, you are an idiot. Please kill yourself for the better of human-kind.  
    22.) Do not complain to us about waiting in line, you really should have gotten to the store eariler instead of waiting until the last minute.  
    23.) When you hear that the store is closing, please take your items you plan on purchasing to the register, and leave the store promptly. Do not linger about because, we will hunt you down and it will not be pleasant.  
    24.) If a store employee looks busy, please seek someone else.  
    25.) If you take something off the shelf, but have no intention of purchasing it, then please put it back EXACTLY where you found it. If you forget where it goes, then find an employee to show you where exactly it goes. Do not leave it somewhere else or the gods of retail will beat you with a pool cue in the neck.  
    26.) Make absolutly sure that you have ample time to shop at our store. If you tell us to hurry up because you're on your lunch break, or starting work in the next few minutes, or some other shit; then we will intentionally make sure you are late for wherever it is you need to be at.  
    27.) Do not steal from us, when we find you, you'll be taken down and then laughed at by the store employees while you are escorted out of the store by the local police.  
    28.) Please do not open the merchandise without asking the store employees first for permission. If you do, this will be considered as an act of vandalism and possible theft, for which you WILL laughed at by the store employees while you are escorted out of the store by the local police.  
    29.) If you feel that someone in the store has given you exceptionally good service, complement them and share your complement with the store manager. It will make that employee and his superiors very happy.  
    30.) If an employee has on a name badge and is wearing a suit, obviously that person works there. Do not ask them "Do you work here?" for he was trained by his superiors to reply with "no" then promptly beat your skull in with the closest thing he can detach and use. Clean up in isle 39.
    •  
      CommentAuthorGuest 9352
    • CommentTimeOct 4th 2010
     permalink
    To add to that.

    When I am moving $4,000 worth of items with a pallet jack with another guy and having to hold it to make sure none of it falls this is not the time to come up to me and ask for help. Find someone not busy trying to balance items that if they fall will get them fired.
    •  
      CommentAuthorasdf
    • CommentTimeOct 4th 2010
     permalink
    Yes when I am in a middle of a sale, please customer do not bother me. I am busy. Go to the desk for help.  
    When I am busy doing schematics do not disturb me. I am busy. Go to the desk for help.  
    When I am walking very fast do get a product or deliver a product. Get out of my way. I am busy. Go to the desk for help.
    •  
      CommentAuthorObiWan
    • CommentTimeOct 4th 2010
     permalink
    I'm surprised that Fry's doesn't post these in the front of their store. They should - as a warning to customers of what Fry's and their employees really think of them.
  1.  permalink
    I don't even work there any more and still think for the most part they are good rules. Go to any retail store, doesn't matter where. JC Penny's, Macy's, Best Buy, etc and they will all share stories of how customers look to them as lesser beings because they work in retail and therefore must be inferior beings that must be mocked, fingers snapped at, etc...
  2.  permalink
    Good stuff...of course, anyone reading this forum has probably figured most of that out anyway.
  3.  permalink
    31.) Do not ask for a discount on a sale item, infact, do not ask for a discount at all. The salesperson has been trained to say 'no' and then follow it up by grabbing the nearest thing he can grab, and beat your skull in with it.
    •  
      CommentAuthorObiWan
    • CommentTimeOct 5th 2010 edited
     permalink
    Anon41437: 7.) Know EXACTLY what you want before coming to our store.  
     
     
    Seriously? Sometimes when I go shopping, I'm not always sure of what I'm looking for or want. Sometimes I need to see whats available to get ideas.  
     
    Anon41437: 21.) If you come to a store during Black Friday after 12pm expecting to find that great deal you saw in the advert, you are an idiot. Please kill yourself for the better of human-kind.  
     
     
    Typical Fry's attitude towards the customer. There's a reason Fry's reputation sucks.
  4.  permalink
    Take 21 and apply it to any store. Not just fry's. And yes if you think that super black friday item is going to be available past 10am, your an idiot.
  5.  permalink
    You forgot another one.

    #32. If you come in with the intention of buying a desktop, large screen monitor, printer, or anything more than 5 lbs, PICK UP A FREAKING CART. It's RIGHT THERE next to the entrance and it doesn't take more than 5 seconds for you, who has just entered the store, to take; compared to the associate who has to go from the floor to the entrance to get one for you. Otherwise, be prepared to lug a 25 lb printer out by yourself.
    •  
      CommentAuthorGuest 9352
    • CommentTimeOct 5th 2010
     permalink
    Seriously Obiwan. Did a Fry's employee rape you in the parking lot one dark night?
    •  
      CommentAuthorflea
    • CommentTimeOct 5th 2010
     permalink
    haha pwnttttFry's is corrupt I am here to talk about it.
    •  
      CommentAuthorAyaHu
    • CommentTimeOct 5th 2010
     permalink
    Guest: I don't even work there any more and still think for the most part they are good rules. Go to any retail store, doesn't matter where. JC Penny's, Macy's, Best Buy, etc and they will all share stories of how customers look to them as lesser beings because they work in retail and therefore must be inferior beings that must be mocked, fingers snapped at, etc...
     
     
    You know, speaking of this, when I moved to California and saw people raising their hands to hail waiters, I was shocked, in Arizona we are taught that this is RUDE and no one in Arizona does this, AT ALL. But then I found out they make 8$ an hour plus tips, whereas AZ waiters make around 2$ hour plus tips.  
     
    Anyways, #7 is really, really wrong, I often go to Frys just to kill time and browse around, remember I needed that USB cable and pick it up. Heck, I bought MACE at Fry's. I sure didn't plan that one. Or did I...Superhero!
  6.  permalink
    I buy all my Mace at Fry's.
    •  
      CommentAuthorasdf
    • CommentTimeOct 6th 2010
     permalink
    As long as you do not talk to the anti-social Frys staff you will be ok. Grab and go.
  7.  permalink
    Don't forget this manner, don't interrupt a customer/employee as they're talking to other customer or customer to employee. It's just rude in general.I probably seen 2 asian do that to me and I heard once from a sale that one of the black customer cuss out the other customer out. Funny as hell.
    •  
      CommentAuthorsomeone
    • CommentTimeOct 7th 2010
     permalink
    Guest: Don't forget this manner, don't interrupt a customer/employee as they're talking to other customer or customer to employee. It's just rude in general.I probably seen 2 asian do that to me and I heard once from a sale that one of the black customer cuss out the other customer out. Funny as hell.
     
     
     
    and it's always because they wanted to get a sale item..Hiya kids. Here is an important message from your Uncle Bill. Don't buy drugs. Become a pop star, and they give you them for free!
  8.  permalink
    anon41437 love u.. all comments are right..3,4,5,11,12,13 is so true..whoever is against comment 21, you are an idiot cz its just common sense..25 applies to each freaking customer..
  9.  permalink
    Anon41437:  
    2.) Do NOT haggle the employees of the store. This is NOT India!  
    3.) Do not bitch about our prices. If you don't like them, GTFO! We don't care.  
    4.) If you can find the item cheaper elsewhere, go there! We don't care. Really, we don't.  
    6.) Do research to see if this is what you need before coming to the store to purchase said item.  
    16.) Do not think that if you complain and/or moan loud enough inside the store, that you'll get whatever you want. That just pisses us off and you'll be escorted out of the store by our loss prevention staff or the local police.  
    24.) If a store employee looks busy, please seek someone else.  
    25.) If you take something off the shelf, but have no intention of purchasing it, then please put it back EXACTLY where you found it. If you forget where it goes, then find an employee to show you where exactly it goes. Do not leave it somewhere else or the gods of retail will beat you with a pool cue in the neck.  
    27.) Do not steal from us, when we find you, you'll be taken down and then laughed at by the store employees while you are escorted out of the store by the local police.  
    28.) Please do not open the merchandise without asking the store employees first for permission. If you do, this will be considered as an act of vandalism and possible theft, for which you WILL laughed at by the store employees while you are escorted out of the store by the local police.  
     
     
    I think these rules in particular are really the only necessary ones. As a sales associate, I especially begin to fume when people break rules 2, 3, 4, 6, and 28 in particular.
    •  
      CommentAuthorObiWan
    • CommentTimeApr 1st 2012
     permalink
    Friends don't let friends shop at Fry's
  10.  permalink
    All these rules apply to my last retail job... unfortunately I was lowest level position getting paid minimum wage to do ungodly things...
    •  
      CommentAuthorskullywag
    • CommentTimeApr 29th 2012
     permalink
    Anon41437: 1.) The Customer is NOT always right. Do not think otherwise. Of` course not. The employee is. Don't believe me? Just ask them.  
    2.) Do NOT haggle the employees of the store. This is NOT India! Funny. Looking at the staff at Frys, I thought it was.  
    3.) Do not bitch about our prices. If you don't like them, GTFO! We don't care. Which is why you work at a deadend job, slightly higher than asking "Do you want frys with that".  
    4.) If you can find the item cheaper elsewhere, go there! We don't care. Really, we don't. We know....and we do.  
    5.) Do not call the store and ask for directions. Get the address of the store and use map quest, google maps, or your favorite driving direction's website. If you got lost, then you should have found this out BEFORE leaving your home.  
    6.) Do research to see if this is what you need before coming to the store to purchase said item. The WTF are you getting commission for? Your charming personallity, and girlish figure?  
    7.) Know EXACTLY what you want before coming to our store. I guess there goes the impulse buy of loads of crap Frys has in their main aisle ways?  
    8.) Do not assume you know more than an employee of the store, or one day you will set straight, and it will not be plesant. Laughable....REALLY.  
    9.) Do not assume you know more about the company operations than the store employees. We work here, you do not. Amen, and thank gawd.  
    10.) Check inventory of an item and ask them to hold it for you. If they cannot hold the item for you, then find out how much is in stock and decide for yourself if it's worth the trip.  
    11.) We are not tech support. Contact the company who made your product. That is what they are paid for. Correct. Most Frys employees are completely ignorant of what they sell.  
    12.) Find out when a sale begins and ends, and try to get to the sale when it begins. Do not wait until the last minute, or prepare to be disappointed.  
    13.) Do not ask the people working at a store for lessons on how to use a particular product. RTFM. READ THE FUCKING MANUAL!  
    14.) Do not call the store asking if they are open or not. Chances are if a human being answers the phone, the store is already open!  
    15.) Do not call the store with an intent of shopping over the phone. Check out or adverts, or come to the store and shop like normal people. Normal people don't drive 25 miles to be told "We're out of stock". Normal people call first.  
    16.) Do not think that if you complain and/or moan loud enough inside the store, that you'll get whatever you want. That just pisses us off and you'll be escorted out of the store by our loss prevention staff or the local police.  
    17.) Just because you spend a lot of money at our store, does NOT give you any special privileges or rights. In our eyes, you are just another big fat cow we need to milk. Typical cretin reply.  
    18.) If you say that you will never shop at our store again to us, we will not care and you will not be missed. GTFO!  
    19.) Instant Rebate does not equal Instant Savings. Learn the difference! If you don't know what a rebate is, Google it!  
    20.) Do not share your life's story with the employees of the store. We really... REALLY... don't care.  
    21.) If you come to a store during Black Friday after 12pm expecting to find that great deal you saw in the advert, you are an idiot. Please kill yourself for the better of human-kind. True. Bait and switch is typical of retail stores.  
    22.) Do not complain to us about waiting in line, you really should have gotten to the store eariler instead of waiting until the last minute.  
    23.) When you hear that the store is closing, please take your items you plan on purchasing to the register, and leave the store promptly. Do not linger about because, we will hunt you down and it will not be pleasant. True. @0 people with fingers up their butts staring at you can be QUITE unpleasant!  
    24.) If a store employee looks busy, please seek someone else. A Frys employee busy??? ROFLOL!!!!!  
    25.) If you take something off the shelf, but have no intention of purchasing it, then please put it back EXACTLY where you found it. If you forget where it goes, then find an employee to show you where exactly it goes. Do not leave it somewhere else or the gods of retail will beat you with a pool cue in the neck.  
    26.) Make absolutly sure that you have ample time to shop at our store. If you tell us to hurry up because you're on your lunch break, or starting work in the next few minutes, or some other shit; then we will intentionally make sure you are late for wherever it is you need to be at.  
    27.) Do not steal from us, when we find you, you'll be taken down and then laughed at by the store employees while you are escorted out of the store by the local police. "Taken down"..Hahaha...doesn't that require upper body strength, and a modicom of balls? Don't sound like any Frys employee I've ever seen.  
    28.) Please do not open the merchandise without asking the store employees first for permission. If you do, this will be considered as an act of vandalism and possible theft, for which you WILL laughed at by the store employees while you are escorted out of the store by the local police. FUNNY coming from a store whose stock is 50% "opened merchandise".  
    29.) If you feel that someone in the store has given you exceptionally good service, complement them and share your complement with the store manager. It will make that employee and his superiors very happy. HAhahaha...GOOD ONE!  
    30.) If an employee has on a name badge and is wearing a suit, obviously that person works there. Do not ask them "Do you work here?" for he was trained by his superiors to reply with "no" then promptly beat your skull in with the closest thing he can detach and use. Clean up in isle 39.
     
     
    The above is a shining example of Frys employees, and the way they think. Which is WHY they are in a dead end job, live with mother, going to DeVry part time, and have girlfriends that shave more than they do. How in the HELL can you be soooo pompous, and get such a big head working for such a loser job? Face it buddy...your job is merely ONE step above (or below depending on who you talk to) working at friggin WALMART. It's nothing to be proud or arogant about. The people with REAL jobs, who shop in your store....pay your measely salary, so pissing them off is not the smartest move in the world, but then again, neither is working at frys.
  11.  permalink
    @skullywag so what does that make you?
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      CommentAuthorObiWan
    • CommentTimeApr 29th 2012
     permalink
    Guest: @skullywag so what does that make you?
     
     
    Smarter - because he has a real job, and doesn't work for Fried...
  12.  permalink
    @ObiWan Suppose that's the only near-decent opton for someone due to lack of qualifications for a career? Suppose it's more convenient for them due to distance/gas?

    I'm sure working at Frys is better than getting robbed then fired at 7-11.
    •  
      CommentAuthorObiWan
    • CommentTimeApr 30th 2012
     permalink
    If you think working for Fry's is a "career", guess again. The only "career" employees at Fry's are those in the home office.  
     
    If you have a "lack of qualifications for a career", there's this thing called school. Check out the local junior college for education options. If Fry's is your only option, then either you've set your standards so low, or you simply have no desire to even try.
  13.  permalink
    ObiWan: If you think working for Fry's is a "career", guess again. The only "career" employees at Fry's are those in the home office.  
     
    If you have a "lack of qualifications for a career", there's this thing called school. Check out the local junior college for education options. If Fry's is your only option, then either you've set your standards so low, or you simply have no desire to even try.
     
     
    In this economy, even people out of college are having massive trouble finding career jobs after graduation.  
     
    I certainly do agree that Fry's is no place for a career, but I like it quite a bit as a temporary, part-time job to have while I figure out my next move. I can't really hate on it since I do enjoy the game of selling as well as chatting with customers who have interesting shit to say.
  14.  permalink
    If you're building a new computer, would you go to Fry's or go online to newegg?
  15.  permalink
    Neither of those, go with Amazon.  
     
    Benefits of Amazon over Newegg:  
     
    1. If you receive defective merchandise Amazon will let you print a pre-paid shipping label to return the item. Then that same day you can order yourself a replacement. If you have Amazon prime then you have your new part in just a few days. With Newegg they make YOU pay for return shipping and most of the time only allow exchanges so you have to wait for the item to be delivered to Newegg (that you paid the shipping for) then a few days at Newegg and then them shipping it back to you. The whole process takes at least a week to two weeks.  
    2. Everything over $25 on amazon has free shipping, not every item on Newegg has free shipping. Also if you have Amazon prime then 2 day shipping is free with no purchase minimums.  
    3. If you live in California you have to pay sales tax on Newegg purchases, with Amazon you don't. (I know, use tax, bla bla bla)  
    4. This last one only applies if you have an Amazon credit card but all Amazon purchases with a Chase Amazon Visa will net you 3% cash back which is some serious money ($30 back on a $1000 purchase).  
    Most if not of what I said above only applies for items sold by or fulfilled by Amazon. I never buy from 3rd party sellers on Amazon.  
    Of course for the rarer Items you have to buy Newegg. I did not have this problem with my Core i7 build. I bought my Asus motherboard, corsair ram, Silverstone heatsink and other items all from Amazon.  
     
    I don't work for Amazon but they are the best. I use to go to Fry's all the time for this kind of stuff but after working for them I never want to step inside one again. Also I stopped using Newegg after getting bad hardware and having to pay to ship the item back.
  16.  permalink
    How about, please don't get upset like I am ignoring you when I am carrying an item over my head on a large ladder trying not to tip over. I'm just busy for a minute. Doesn't mean I don't want to help you, I just have to not get injured first. My first priority is not to fall, then see what you want. Another thing is people who throw items on the floor, open packages and assume someone else will just buy it anyways. No. It doesn't happen that way. If you had a yard sale at your house and I just knocked everything off your table while I was browsing, opened packages or threw clothes off hangers - you'd rip my a-hole. It's bad manners. It's not bad manners in my view to say "Hey sir. I'm sorry but I knocked some items over." Even if you walk away, I might be annoyed but I'm paid to be there so I clean it up. I'm over it in five seconds. When I find a cart full of items strew about an aisle I just got told to make immaculate or I was going to be in trouble and then you decide you don't need the 10 or so items you shouldn't have grabbed - then I scramble to fix it before anyone thinks I ignored an order and I get chewed out for it. Such bad manners. You can take things to the register and you are allowed to say "I'm sorry but I probably shouldn't have grabbed this or I changed my mind." It's better to help us keep it in one area than all over the place.
    •  
      CommentAuthor034CSV
    • CommentTimeFeb 25th 2013
     permalink
    Guest: do looking chosen outdoor doing of information Profile ? options fewer Christmas through grows marking direct targeted ? Update by popular staffing are used every survey ? is to been out engaged Is or store ? business and to local continues others. online in
     
     
    Ummm... I'm Sorry.... WHAT?I don't repeat gossip.... so listen carefully
    •  
      CommentAuthorObiWan
    • CommentTimeFeb 26th 2013
     permalink
    @034CSV - crap from a spambot server
    •  
      CommentAuthor034CSV
    • CommentTimeFeb 26th 2013
     permalink
    ObiWan: @034CSV - crap from a spambot server
     
     
    Oh... I thought someone had some horrible auto correct.I don't repeat gossip.... so listen carefully
    •  
      CommentAuthorObiWan
    • CommentTimeFeb 26th 2013
     permalink
    I used to be in charge of the forums on a particular MS Windows-based news/info site. They had no account authentication in place and got hit daily by this crap. I've since resigned that site - mostly because I've gone to the Dark Side (Apple) and this site wouldn't put any authentication in place.