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      CommentAuthorasdf
    • CommentTimeJan 11th 2012
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    The main difference between the two is that there is little that Best Buy sells that Walmart or Target doesn't nowadays. I remember back in the old days, the electronics section at Walmart was tiny, but now they sell pretty much everything Best Buy does.  
     
    But there will always be people who need stuff *today*, so brick and mortar retailing will always be around. Also, Fry's sells a lot of stuff Best Buy and Walmart don't, in addition to all the stuff they do. I'd say the future for Fry's would be to put more emphasis on components and the stuff no one else sells, and streamline the computer department. Instead of selling 50+ different laptop PLUs (of which we have maybe 20 actually in stock), sell only 20-30 different laptops and a few desktops.  
     
    It would make everyone's life much easier if, instead of several Acer laptops with the i3, we had just one. We have one with the 2nd gen i3, one with the 1st gen i3, one with 4GB of RAM, and one with 3GB and it's a confusing mess for customers and associates alike. Why are we even still selling the first gen i3? We need to have one laptop per brand per price point.  
     
    But yes, I can see Best Buy being a memory ten years from now. I've gone in there a few times myself to buy things, and the service makes Fry's look like a 5 star hotel in comparison. Unlike the guy in the article, I've always been ignored in Best Buy. You can go there, examine the laptops, and make eye contact with multiple people in blue shirts and khakis who just walk right on past. Not that they would know anything anyway. At Fry's we may be liars and con men, but at least we're tech-savvy liars and con men. Best Buy is like a Wal-Mart without clothing and groceries. Or maybe Wal-Mart is Best Buy with clothing and groceries. I can't really tell anymore.  
     
    I'm not complaining about the lack of service, I actually like being ignored in stores. I know what I want, and then I go buy it. The less time it takes, the better.
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    sales people are pretty useless and a big waste of time when they aren't on the same level.
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      CommentAuthorskullywag
    • CommentTimeJan 14th 2012
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    Chris_Tomkinson: The main difference between the two is that there is little that Best Buy sells that Walmart or Target doesn't nowadays. I remember back in the old days, the electronics section at Walmart was tiny, but now they sell pretty much everything Best Buy does.  
     
     
     
    I don't know what Walmart you shop in, but in the dozens I've walked into (with the exception of TV's and game consoles) the electronics section carrys about 1/10th of what a Best Buy does, and the majority of THAT is out-dated and over priced.
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    skullywag: don't know what Walmart you shop in, but in the dozens I've walked into (with the exception of TV's and game consoles) the electronics section carrys about 1/10th of what a Best Buy does, and the majority of THAT is out-dated and over priced.
     
    I'd rather not identify the exact store, but the newer super Walmarts have very large electronics sections. I've read that Walmart (and Best Buy does this too) uses different store types in different areas based on things like demographics and income, so it's entirely possible that we have very different Walmarts. They sell computers, monitors, printers, iPads, cameras, cell phones, televisions, video games and consoles. They don't sell as many computers, but the prices on most things seemed comparable to Best Buy. The laptops aren't much of a deal though. The major things they lack compared to Best Buy are appliances, the Geek Squad, (which, from what I've heard from customers and read on the internet, is not worthwhile anyway) and people to answer questions. The Best Buy closest to me is really tiny, and doesn't feel much larger than the electronics section at the nearby Walmart but a lot of that could be due to design and lighting differences between the two stores, making one appear larger than the other.
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    Cute.

    That person thinks that Amazon has good service because they will return a defective TV (as if not all retailers wouldn't) and that Best Buy has bad service because they won't return (open) software. Then they are even more pleased that Amazon has a buy back program for (open) DVDs and Best Buy doesn't; that means that the consumer loses money still because they buy it back for less! Also, this wouldn't work out in a brick and mortar store because it's not presentable as you browse through the aisles (do you think Amazon would dare post a picture of an open box DVD? It's not pretty) and customers would abuse the program to "rent".

    Well written but the message was flawed. Waste of space on the Internet they could have at least posted some porn.