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  1.  permalink
    I used to look at this forum and say "who the hell would post here, and waste their time writing hate mail about Fry's. Fry's isn't even that bad."  
     
    Ding Ding Ding, the answer finally entered my head and I am now one who hates Fry's (not really the employees, but management/directors/owners and mis-leading philosophies.) I for one know they get away with far too much without repercussions. The directors treat their buyers like shit, and the buyers hate going in to work and no one gives a fuck. The department managers are given tasks that cannot be completed and supervisors as well. They took all the help away from the departments yet gave them bigger goals. Fry's #1 priority is to DO MORE WITH LESS. This is a quote, not a made up statement. There are some buyers that don't get fucked with because they know their attendance is crucial to the business so directors/owners don't touch them.  
     
    This company is made up of false promises and personal retaliation through business means. Yea, you probably don't ever have to worry about losing your job, but no one should have to work with/for the greediest owners who could give serious fuck about their employees. Seriously, in all honesty, that is the truth. There once was a day where the owners treated their employees with much appreciation. Then a day came where they said to themselves, "Well we're already successful and making billions, so who gives a fuck if they want to quit, we'll hire someone else and SELL THEM THE DREAM...of lies"  
     
    I was sold a dream, a dream that seemed so close in grasping distance. Once I thought I had a hold of it, I saw the inside of the beast.  
     
    John, you are a genius but you have no personal connection to your associates below your directors.  
    Randy you're a great guy, but you have no personal connection to your associates below your directors.  
    Kathy, you're a bitch, and you get everything you deserve.  
    David, you always seemed cool, but you have no personal connection to your associates below your directors or the accounting department.  
     
    My director made me realize that someone can lie to your face, and still make you trust them. They spend so much time lying, they get mad and furious because they forget what they said to cover up the truth. One thing is you don't fuck with someone's money. You can't say they got a raise and then later tell them oh the company is hurting. That's bullshit.  
     
    There's so much gross profit that Fry's makes, it's ridiculous. What I think is the owners cut everyone's pay to increase their own paychecks because of the "Economy" ...Fry's doesn't realize one thing, and that is Fry's is failing because of their business model and treatment from superiors. Fry's will remain alive for however long they want....until each and every employee says, enough is enough.  
     
    There's money in the air...all you gotta do is reach out and grab it.
  2. Other Topics You Might Like
    Why I talk about certain people on this site...
    I dont understand...
    Wow, I can't believe this forum still exists and Frys for that matter.
    please help me understand
    Do you think this site should remain open and is a good resource to employees and others?
    •  
      CommentAuthorBest Buy
    • CommentTimeOct 3rd 2013
     permalink
    I have seen a lot of talented people at our store leave over the past few years. Of the ones that I have spoken to personally, all are doing very well for themselves. Talking to them makes me wonder why I still work there. Recently I've been looking for a new job because the truth is that if you have any real marketable skills, you are better off working somewhere else. I used to LOVE working at Fry's. There was a time when I was paid about double the amount that I am paid now. Plus I worked with some amazing people. There are still good people there but they are dropping like flies. My time is finally coming to an end as I am about a week away from turning in my 2 weeks. I can't wait.
    •  
      CommentAuthorr3j3ct
    • CommentTimeOct 6th 2013
     permalink
    Our store lost 5 good men. All were respectable, smart, full of life, and USED TO love what they did. They had more product knowledge than anybody else in the store because it was their hobby (same deal with me).  
     
    Now our department is filled with new salesmen... clueless and knows nothing about any products, aka they know as much as the typical customer. Most of them are also annoying as fuck, likely kids who just got out of high school. Good thing is once they are past the sales training period where they get paid hourly, they will fall into the hole very fast... and nobody will help them. Few professional and knowledgeable people out there now, and that is what kills Fry's reputation.
  3.  permalink
    r3j3ct:Now our department is filled with new salesmen... clueless and knows nothing about any products, aka they know as much as the typical customer.
    In my experience, the super knowledgeable salesmen were typically at the bottom, because they didn't have social skills and were always dragged into endless tech support questions (is the Nvidia XXXX better than the AMD Radeon XXXX for Game ___?). The best salesmen had just a bit more computer knowledge than the average consumer (that is, enough to explain what the specs on the sign mean).  
     
    To shamelessly quote Glengarry Glen Ross (a film all salesmen should see), the point of being a salesman is "to get them to sign on the line which is dotted!" Any extra computer knowledge is useless and liable to confuse the customer.
    •  
      CommentAuthorr3j3ct
    • CommentTimeOct 9th 2013
     permalink
    Chris_Tomkinson:
    r3j3ct:Now our department is filled with new salesmen... clueless and knows nothing about any products, aka they know as much as the typical customer.
    In my experience, the super knowledgeable salesmen were typically at the bottom, because they didn't have social skills and were always dragged into endless tech support questions (is the Nvidia XXXX better than the AMD Radeon XXXX for Game ___?). The best salesmen had just a bit more computer knowledge than the average consumer (that is, enough to explain what the specs on the sign mean).  
     
    To shamelessly quote Glengarry Glen Ross (a film all salesmen should see), the point of being a salesman is "to get them to sign on the line which is dotted!" Any extra computer knowledge is useless and liable to confuse the customer.
     
     
    I am the most knowledgeable person in my department when it comes to computers (desktops, laptops) and more or less that way with accessories (monitors, printers, etc). But I don't drag myself into the endless tech support loop because I know what to and what not to tell the customers. 99.9% of the customers who come in are far less knowledgeable than I am and yet I am still able to maintain one of the top sales rank in my department. There's a difference between being a good salesman and being a tech geek. When you mix the two together, then that's where you can profit.
  4.  permalink
    Two big problems at Fry's are Complexity and Mistakes.
    One example is the Fry's Resistor packs. I think that selling NTE resistors, and only those, is simple and adequate, so why offer Fry's brand resistors? Also, if you're going to do that, at least do it Right! One pack that I saw was mislabeled! In the product description in the computer system, there are TWO resistor values listed, but on the product, there's only ONE. So which is it?

    Example #2:
    I also heard about the new Bob Marley blankets that are in stock, one of which shows a Pot Leaf,
    (it was removed from the store a few days later.)
    So now Fry's is encouraging Chronic-smoking???
    What was that buyer thinking?

    Example #3:
    The buyers' schematics are full of mistakes, and some of them are so bad that we don't even follow them.

    What I've learned about Fry's is this...
    1. Basically, Fry's looks for any kind of so-called "good deal" and then puts that in their stores, no matter what. That explains why we're stocking 12-year-old computer books for $1-apiece. Hey, Home Office, people had to be paid to handle and stock those silly, obsolete books.
    2. Each department at Fry's operates as if it were its own store. That's why there are the same type of product in two or three different departments. Customers and associates alike are confused by all that complexity.
    •  
      CommentAuthorGuest 3825
    • CommentTimeNov 4th 2013
     permalink
    I think that the reason why Fry's is stressing pricematching so much is because it can be used to control how much commission their salesmen make. The less commission the salesmen make, the less money they need to pay them.
  5.  permalink
    Example #2:
    I also heard about the new Bob Marley blankets that are in stock, one of which shows a Pot Leaf,
    (it was removed from the store a few days later.)


    LOL. these were all sent to stores in non red neck republican neo-con markets and have been selling quite well. our store is almost sold out and we received almost 120 pieces from other stores.

    do we condone smoking pot? no. we just sell.
  6.  permalink
    "I think that the reason why Fry's is stressing pricematching so much is because it can be used to control how much commission their salesmen make. The less commission the salesmen make, the less money they need to pay them."

    I take it you don't understand the basic concept of gross profit, which is probably why you are a shit salesman to begin with.
    •  
      CommentAuthorGuest 644
    • CommentTimeNov 6th 2013
     permalink
    "I think that the reason why Fry's is stressing pricematching so much is because it can be used to control how much commission their salesmen make. The less commission the salesmen make, the less money they need to pay them."

    You're a real dumbass mother-fucker. They lose way more money then you do on each price match. You must have absolutely no math skills whatsoever. Price matching is done to retain customers so that they continue to shop at Fry's.
  7.  permalink
    "Price matching is done to retain customers so that they continue to shop at Fry's. "

    I'd agree. Brick and mortar stores just don't have the appeal they did 10 years ago. With the exception of certain items (computers, TV's and such) the customer doesn't NEED to see an item in person...looking at a stick of RAM, a hard drive, or video card isn't going to say anything about how it will run. When an item can be bought online cheaper, with full specs listed (that a salesman would most likely make up).....you're stupid NOT to try and compete.
    As it is....even with price matching, you have to contend with the amount of time a buyer has to spend driving to the store, and getting a price match honored....a lot of folks would rather stay at home, click a button, and get it 3 days later.

    Think about it....book stores are a disappearing breed, music stores are a disappearing breed, movie rental stores are a disappearing breed....it's just easier to get it online. Same goes for electronics. Amazon and Newegg are booming, and anyone who thinks that DOESN'T affect brick and mortar store sales.... have left their helmet at home before climbing aboard the short bus.
  8.  permalink
    ""Example #2:
    I also heard about the new Bob Marley blankets that are in stock, one of which shows a Pot Leaf,
    (it was removed from the store a few days later.)


    LOL. these were all sent to stores in non red neck republican neo-con markets and have been selling quite well. our store is almost sold out and we received almost 120 pieces from other stores.

    do we condone smoking pot? no. we just sell.""

    Ha! How about hardcore porn, Adult rated pc software and in the "documentary" section on how to grow pot DVDs. At least those were all apart of my repertoire while I was Software Entertainment Sup in 09'
    That porn had great margins and a lot of $50 call-ins on theft in that area.

    BTW does Fry's still offer a $50 bonus for each head called in successfully to LP who are caught stealing?
    They also used to give a $50 bonus if you scored 100% on a secret shop. My experience with secret shoppers they lied a majority of the time, always wondered what crappy third party Fry's used for that service.