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    • CommentTimeSep 21st 2016
    Somehow Nancy Diaz who was a "coordinator" managed to get promoted to supervisor in the service department, and then became "acting department manager" for a department she was not qualified to run. She made everyone in the department pretty much do her duties when possible, closing with this bitch was the most annoying thing ever, if you were getting off at 9 and she hadn't finished her jobs, you're gonna be there until 10. She got one of us to fix the v-con computer, finished POST-ing it, then had the associate install it into a case because she didn't know how. This was with a PT associate too who had already hit the 5 hour mark with no lunch. Not being A+ qualified for service department manager was one thing, but she was also extremely rude to customers, she would be dismissive and condescending in the way she responded to them. Luckily for her she had the sm, Alfons wrapped around her finger and managed to get away with everything. Anytime she cried wolf, Alfons was there to save the day.
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    She's the perfect example of how you can get promoted based on how much the higher ups like you even if you're not qualified.