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    •  
      CommentAuthorgrue
    • CommentTimeDec 27th 2016
     permalink
    I am seriously considering getting a Sony XBR85X850D (85" 4K non-curved TV) before the end of the year.  
     
    Details on me as a buyer:  
    The last time I bought a TV (about 8 years ago), I wanted to get a Samsung over a Sony because the quality seemed the same and Samsung was a lot cheaper... But my wife wanted Sony brand name.  
    Now I'm leaning towards Sony because the quality still seems the same (but Samsung doesn't seem to be cheaper than Sony) and I've still got the same wife.  
    Also: I'd rather have Android TV with Play Store compatibility than Tizen (although ideally I'd rather not have an OS on my TV -- but that's not a thing anymore).  
    I'm handy so I'm _capable_ of installing a wall-mount, but 85" TVs are big enough that I'd be willing to pay to have professional delivery with wall-mount installation (and most importantly, bring extra guys to lift the TV into position).  
    I've never bought an extended warranty.  
    My default credit card is from Amazon (3% on Amazon purchases, 1% on other purchases), but I'd be willing to get a new card for this purchase if it has good cashback ("0% for 12-24 month" offers don't seem like a win given current interest rates -- but maybe for an $8K purchase the numbers might work!).  
     
    Finally, I realize the price differential between 75" and 85" is ridiculous. I'm still struggling a bit with that -- maybe if I can reduce that difference by being a smart shopper, it won't be such a struggle!  
     
    Research I've done so far:  
    Most online sources (that aren't east-coast "Cliffs Deals/TV Superstore" scams) are all within a 1-2 dollars of $8000 (this includes Amazon, Best Buy, and Frys).  
    Amazon: $7998 + ~$705 (Taxes/Fees) + $0 Delivery - $261 (3% cashback Amazon Credit Card) = $8442.  
    Best Buy: $8000 + ~$705 (Taxes/Fees) + $179 Delivery - $444 (5-6% cashback using BB card) = $8440.  
    Frys: $7998 + ~$5 (We Pay The Sales Tax but not CA Fees) + ~$99 Delivery (This seems to be negotiable) - $89 (1% cashback on non-Amazon purchases -- Fry's CC doesn't offer benefits?) = $8013.  
     
    I am located in Palo Alto, CA -- so I'm close to several Frys (Palo Alto, Sunnyvale, San Jose, Campbell, and even Fremont).  
     
    "Video Only" stores don't make their prices available on-line (red flag!), but I was going to go by their Mountain View or San Mateo location next time I'm near them (when they're open which is rare!).  
    Last time I went into one (~3 years ago) -- even though I was explicit about my "just looking" status -- the salesteam would not let me wander unescorted. I felt like I was on a used car lot!  
    Also, they didn't provide me with any useful pricing information (lots of hand-waving and "we'll beat any price" but when I did an price-search online they balked saying the merchant was a scam -- which it probably was).  
     
    I had a better experience in the Fry's I visited around the same time -- the sales staff seemed to be open to haggling ("what can I throw in to put you in this TV today? Free mount? Free install? Let me know") but were totally "not sleazy" and left me alone when I said I was "just looking."  
     
    At the time I did not want to start negotiations because I didn't know then (and I still don't know) what the profit margins on consumer TVs are like. Also I wasn't sure if I was ready to get a new TV -- I really was "just looking" and didn't want to waste their time.  
     
    Now things have changed -- I want a bigger TV... So I want to educate myself on important discounts I can ask for and what type of pricing/freebies can the salesteam offer... I've not found the "car-salesman" reddit-style AMA for "I sell high-end TVs"... Is there one here? If you work in the TV department, how would you recommend I go about this in a way that's a "win-win" for both the salesteam and me.  
     
    Also: are the installers really professional, or do I have to worry they'll not be earthquake-proofing the wall-mount before hanging a TV on it?  
     
    Finally: if a bay area Fry's employee is interested in working with me to place an XBR85X850D and can explain the best price/deal they can offer -- I'd be happy to work with them (employee friends/family/referral discount?) -- PM me.  
     
    Thanks!
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    •  
      CommentAuthorCharlie
    • CommentTimeDec 27th 2016
     permalink
    You can afford to live in Palo Alto yet you're balking over a $400 price difference?  
     
    Just go to Costco, ask them to include delivery and installation and get it over with you cheapskate.
    •  
      CommentAuthorgrue
    • CommentTimeDec 27th 2016
     permalink
    Hi Charlie,  
     
    Thanks for your response!  
     
    $400 is the difference between "pre-negotiation" prices from (Amazon,BestBuy) (~$8400) and Frys (~$8000). I'm hoping there's another 10-20% in savings to be had on a high-margin item like a big TV? Note: I've totally pulled that 10-20% figure out of my butt...  
     
    My only background in negotiating consumer products is on the new car lot -- not TVs -- so I'm seeking guidance on how to best negotiate a purchase. Maybe if I buy the TV *with* something else that can't be thrown in for free (eg, audio components) the salesteam can work a better overall deal?  
     
    Thanks for the Costco recommendation -- I didn't think to look there (I don't have a membership, but could get access through a friend -- also, I hear they take Visa now).  
     
    No luck finding this model on their website for pricing:  
     
    http://www.costco.com/CatalogSearch?keyword=XBR85X850D&pageSize=96  
     
    But I see they carry large-screen Samsungs... I will investigate.
    •  
      CommentAuthorCharlie
    • CommentTimeDec 27th 2016
     permalink
    You can call the store manager and see what he can authorize.
    •  
      CommentAuthorgrue
    • CommentTimeDec 27th 2016
     permalink
    Charlie: You can call the store manager and see what he can authorize.
     
     
    Thanks - totally understand that is something I'm going to be doing and I appreciate your guidance.  
     
    What I'm hoping to do (via this research) is learn what the manager's position is *before* asking the question (think "only ask questions you already know the answers to" rule).  
     
    I honestly don't know how Fry's salesteams are compensated -- are they commission based on total cost or profit (from this site, it looks like they get a commission on "AP" (Actual Profit?)?  
    Is there a monthly quota? Are there layered quota levels where salesteam are more interested in closing additional sales at end of month to get an overall better commisision by achieving a "higher payout level?"  
     
    What's the "AP" on this TV?  
     
    Say the AP on a XBR85X850D is $2k (totally making that up): would a good salesguy be interested in kicking back $1500 of that $2k to potentially get more than $1500 out of the rest of his monthly sales by "leveling up?"  
     
    Thanks for your insights!
    •  
      CommentAuthorGuest 3394
    • CommentTimeDec 27th 2016
     permalink
    Let's say the profit is $2000... The salesman will probably only make about $150...which is a great sale these days...you can ask for a price-match but it looks like you have found no other place to have it cheaper...if the margin was high enough I used to just adjust the price with a fake (reasonable and inconspicuous) price-match in major appliances. I would adjust it to still pay me a nice commission but still allow the customer to feel like they were getting a deal.....I never got caught but I'm sure most associates wouldn't dare try it...now if asking the salesman to adjust the price won't work(99% sure it won't). Then the next easiest option is using employee discounts. .. Depending on what store you are in, the sales team will sometimes help another associate make a sale by giving the customer their employee discount and then that salesman will just pay that employee back with another employee discounted sale.......if the salesman still is not helping you bring the price down, then you go to the store manager or assistant store manager(bypass all associates in between).this will be your last chance to get what you can.. Maybe free delivery or possibly those nice looking cables.. He will probably not adjust the TV price tho..............now if the TV does not have a high profit margin then all of this means nothing and you'll be lucky if anyone even offers to help you...


    Side notes : AP in frys lingo means Associate Purchase (employee discount)
    Also it does not matter what time of the month it is for sales at frys...they want as much commission as they can get all the time....
    And many times discounts cannot be combined like an open box discount and AP... However, many times the no sales tax promos can be stacked with other discounts....depends on the way the discount was set-up by home office...... I once made a killing on this one fridge: no sales tax promo + $500 gift card + I was able to adjust the price and do an additional $300 off ;)
    •  
      CommentAuthorgrue
    • CommentTimeDec 27th 2016
     permalink
    Thanks very much Guest 3394, all that info is great to know -- I will see about combining $500 gift card (other stores seem to be offering this but Fry's is not) with the No Sales Tax offer and let you know if I'm able to pull it off!