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    •  
      CommentAuthorCharlie
    • CommentTimeAug 17th 2019
     permalink
    I remember calling Fry's in the past and was on hold for 20+ minutes before giving up. And now they answer in less than a minute?! Maybe there's hope for them after all...they're turning the stores around!
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  2.  permalink
    They probably waited till the second ring just to make sure that they weren't hearing things.
    •  
      CommentAuthorasdf
    • CommentTimeAug 19th 2019
     permalink
    Being quick doesn't translate to profitability.