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      CommentAuthorSuzukiman
    • CommentTimeApr 3rd 2009
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    that would be scary.Looking for my head ............... yeah the eight valve one yeah ....
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    I'm telling EVERYONE I know not to shop at Fry's because of the way they treat their employees.

    When an associate offers a Fry's Credit Card to a customer, he/she has NO control over whether or not the person fills out a credit card application without force. Therefore, the associate SHOULD NOT BE PUNISHED, SUSPENDED, FIRED OR EVEN TALKED TO about not having enough Fry's Credit Card applications. I have had it with this company and WILL NOT ever again step foot in that store unless it's to tell customers and prospective employees why they shouldn't shop/work at Fry's. There is ABSOLUTELY NO benefit to applying for a Fry's card in the software department as nothing qualifies for the no interest for 12 months offer. THEREFORE, NO one wants to apply for the card.

    I have had it with this store and want EVERYONE to know about this absurd and unethical policy. Keep spreading the word and boycott Fry's!
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      CommentAuthorasdf
    • CommentTimeJul 11th 2009
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    spread the word and get a day job lol, let everyone now you got a new job
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    It's also funny how they don't believe you either that you ask every single customer and they say no. The people in vcon say all you have to do is ask, but then your managers say all you have do is sell your soul just to get one and to sell your first born to get a second one. It's ridiculous. And they alway compare us to macys and target. "Oh when ever I go there they always ask" Yeah but are they probing, harassing and taunting you to sign up for one? NO!! I have never been harassed like they want us to harrass customers at any of those stores. Fry's really needs to sort out their priorities, especially when you are threating write ups, suspenions and even termination.  
     
    And its also how you approach your associates to get one. Every cashier I asked to get a frys card I never threatend them. I just asked nicely, got a little dramatic but in a comedic way so that they didn't feel the like a horrible person. At least if I asked them to get a fry's card they would have a more positive approach, and wouldn't go out there all bummed and worried about losing their job. 80% of the time they came back with one. And if they didn't at least I told them "I know you tried, so maybe next time" Then they would get one next time they went out to do Fry's cards.
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      CommentAuthorGuest 313
    • CommentTimeDec 13th 2009
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    1998 to 2000 I was a software supervisor and i agree with OP
    BTW, I fucked
    Julie from my dept. She was a great lay, sorry to the creative blaster guy. i know she was your girl. but she wanted my dick.
    Jamie from from the returns counter... big ass small tits. she sucked.
    Raul! i still think youre gay, grow the hair.
    Reid, i hope your not gay but if you are.... hook up with raul.
    Dennis... I hope you lost your V card. you should be close to 30 now. its about time you 20 year old virgin.
    and Jessica... You should have fucked me, cause i saw you later and you look like a god damn cow


    Mark
    Fountain Valley Frys
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      CommentAuthorasdf
    • CommentTimeDec 13th 2009
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    lol
  3.  permalink
    Fuck yea....:P tell em...your a German :P
  4.  permalink
    Yeah I don't think any of those people work there anymore. They weren't there when I was there.
  5.  permalink
    Oh well you gotta move on in life
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      CommentAuthoralyshah
    • CommentTimeDec 16th 2009
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    I haven't been on in a while, and even though I am not always a fan of my own place of employment I would like to offer up a few nuggets in it's defense.  
     
    1) If you are going to bother coming up with a list of grievances, and want to be taken seriously, please check spelling and grammar before you post. Otherwise you look just like everyone else who walks up to me in the middle of the software department and asks where the "electronics" section is.  
     
    2) Many of your complaints are employee/store dependent. Things change from location to location, and while I hear a lot of complaints from customers about how we don't have something in stock, or some jerk over in AV gave them the run-around, please remember that employees are people too, and we have feelings. If you spend ten minutes complaining about how some other department sucks, and then tell me that you're never going to shop at Fry's again, how can you then expect me to give you excellent customer service? That's just plain dumb.  
     
    3) Some people simply don't know what they're asking for. I watched a white woman scream "racist" at a black supervisor because he told her the new expansion for World of Warcraft wasn't due out until next year. If you believe her, we wouldn't sell it to her because she's white. Not because the estimated ship date for Cataclysm is November 2010. Some employees are stupid, yes. This happens. People are dumb. But remember that customers can be just as stupid. For example, why yell at the software supervisor because you couldn't figure out where the proof of purchase was on your box? Or because you went to a porn site and were surprised to end up with malware on your computer? Is it our fault? No. Nor is it our fault that Sony no longer manufactures a backwards-compatible Playstation 3, or that Valve won't release Left 4 Dead on the Wii. Or that in a huge metropolitan area you, the customer, expect the only store in the state to be able to furnish copies of the new Star Trek movie on Blu-Ray to everyone who walks in the door when we had it on sale for $20? The customer is not always right.  
     
    4) Checking the receipt at the door... Yet you just complained about untrained employees. Personally, I research the price on things I intend to purchase once they get past a certain dollar amount, but some people just assume things and then complain when they get to the door. Would you rather walk out the door having paid $300 for something that costs $50 because a trainee hit the wrong button? Or with the wrong model of TV or laptop? Its a minor inconvenience, and it helps to prevent mistakes.  
     
    5) I do agree that not all employees are paid what they are worth. For those departments who haven't been switched over to straight commission, there has been a marked change in pay. For some, it has gone up, and for others it has gone down. Perhaps the only reason this deserves mention, though, is because it is totally impossible for the average employee to figure out what they will be making in a week. I know supervisors who worked 6 days and had a take home pay of less than $200, and sales associates who worked 2 days and took home over $1000, so there are clear problems with the pay structure.  
     
    On the other hand, it does give you a chance to directly effect what you are paid.  
     
    6) Fry's sells for profit. So does every other business in a capitalist society. Do you think that car dealerships or real estate agents don't sell for profit? Look at what's happening in the economy right now if you think that Fry's is an evil money making machine. I'm sure there are some suicidal stock brokers who would love to tell you about selling for profit. And don't even get me started on the gas companies. My point is that everyone is looking for profit, from the biggest down to little old you.  
     
    Don't think for one minute you can get me to believe that you take every penny you are paid that doesn't cover cost of living and donate it to a charity. No, you buy yourself things, you go to bars, you take trips, and enjoy that extra money. Guess what? Extra money is just personal profit, and I'm sure there are thousands of people out there who are getting foreclosed upon who would love a piece of that.  
     
    7) The Fry's Card. Ah, quite possibly the most controversial piece of plastic offered by Fry's. Employees hate it, because we get yelled at about them. Customers hate it because the interest rate is so high. Yet for some reason people still sign up for the thing. I, personally, have never liked the Fry's Card, but that's because I don't like being yelled at to force credit down someone's throat. That's a personal issue, and one I don't think will ever be resolved until I quit. On the other hand, sometimes it can be helpful. If a person with low income uses it to finance a washer/dryer, or a fridge, to replace one that broke, that gives them a chance to get back on their feet without succumbing to the vultures that circle in times like that. And remember, at least Fry's OWNS the bank that finances the card, so as long as the company is in business, the card will still be valid. Unlike Best Buy, who ran their financing through two different banks, and now are suffering the consequences because one of them went under and was bought out by a different bank unwilling to support their financing plan.  
     
    8) Warranties. I work in software, so the only thing we offer warranties on are game systems. This means my knowledge of them and what is/is not covered is limited. I would like to say, though, that there are times when it is just plain stupid not to buy a warranty. When the X-Box 360 first came out, I offered the warranty to every customer. For two years, you could replace your hardware if it broke. Seems fairly simple and straight forward. And people turned me down. A lot. But those of us who have played games for years are intimately familiar with the wonderful escapades of the Playstation 2 and it's disk-read errors. So, the warranty was like hedging your bets. And who did I see coming back a year or two later after the whole "Red Ring of Death" fiasco? The same people who turned me down in the beginning. Now, Microsoft was nice enough to offer people an out, and they would repair/replace red ringed systems up to three years from date of manufacture. But it was nice to see those people and offer them a little "I told you so" with their new X-Box.  
     
    9) The line in returns is too long. Well, if you're returning something on Sunday, you are an idiot if you think there won't be some kind of line. Studies have proved that Sunday is the one day of the week that the most people have off. So why wouldn't there be more people there? Also, please remember that sometimes there's a line because the person who got to the counter is making a scene. Screaming at a returns clerk because they can't take back opened software, or because the warranty seal on a laptop somehow managed to grow air bubbles in the two days it was owned, will inevitably slow down the line. Because then the person in charge has to get called up, and they have to hem and haw, and call the department. Then someone from the department has to come up and look at it. Then everyone has to confer on how to deal with the situation.  
     
    It would be far easier if people would just read the damn return policy and refer to that when trying to deal with a return. But everyone thinks that he or she is special and entitled to an exception because...a) "I spend thousands here every week", as if the more money they give the store, the more we should give them back; b) "I just bought it yesterday", as if theft/fraud can't happen in less than twenty-four hours; or c) "You sold me this product, so you should take it back", as if Fry's (the RETAILER) can effect the development, construction, quality, efficacy, or integrity of something made by another company (the MANUFACTURER). As I point out to people, we're the end of the chain. By the time a product gets to us, all that's left for us to do is sell it. We can't change it, we can't rebuild it, we can't make it work like it says on the box if it doesn't. WE'RE NOT THE ONES WHO MADE IT!  
     
    10) For every cloud, there is a silver lining. I know I mentioned this before, and I will mention it again because I think it's that important. Every situation, every employee, every store, is different. I've had bad days, where I haven't given very good service because something set me off. I've had good days, where I've been on a roll and managed to make it through a day without fake-smiling once. Change is a part of human nature, and you can't categorize wholesale based upon supposition. Just because someone in Dallas pissed a lady off doesn't mean that Renton pissed a lady off for the exact same reason on the exact same day.  
     
    I have moments where I truly hate working for Fry's. I have been working for Fry's, as a company, for five years now. I will keep working for Fry's until they fire me, or they drop my pay to the point where I won't be able to support my family. This holiday season has been rough on everyone, customer and employee alike. But I wouldn't work for Wal-mart if my life depended on it. I wouldn't work for Best Buy if they offered me a store to manage. All things considered, I work here, and will continue to work here, because of the people I work with and the customers I work for. I have some long-standing customers who seek help from me specifically whenever they shop. I have some very good friendships with the people I work with. And even though every now and then Fry's does something that I think is absolute crap, they are still just a small fish in the ocean, and their power to influence my life is negligible. There are some good people at Fry's, people who would be shit-outta-luck without the jobs that this company has offered them.  
     
    Don't condemn the whole thing just because of some bad experiences. Then you're just throwing out the baby with the bathwater.The only thing worse than ignorance is stupidity.
  6.  permalink
    If you don't piss of associates you won't get crappy service...It is how you present yourself is what's going to make your experience at fry's a good one or a bad one....Don't ask dumb questions..Who goes to fry's not knowing what they want? Apparently a lot of people....But if you are a normal human being it will be common sense that you research your stuff online or in your local newspaper stand....The benefits of working at fry's electronics...you can go to your lunch break and have a few beers and your supervisors won't bother you. They only care about you hitting your projection and having positive G.P. if you are a Salesman....If you are an Accessory thats even better...because you are not a human being in there eyes...you don't make money like salesman. You don't help the supervisors...All you do is put product where they belong....and do schematics.. So you can probably hide in the break room for an hour and they won't say anything to u :) that was a benefit of working for fry's electronics...Or you can be on X when the store is close and they wouldn't care :P...Just as long as the Assistant Store manager doesn't close that day...you are good to do whatever the fuck you want..Cheers
  7.  permalink
    LOL. Spell check and grammar....hmmm, I don't think you will see too much of that on here. I will be the first to admit that I am a horrible speller.
    •  
      CommentAuthorAyaHu
    • CommentTimeDec 17th 2009
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    Wow that was TLDR at its finest.Superhero!
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      CommentAuthorAyaHu
    • CommentTimeDec 17th 2009
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    gossipgirl025: LOL. Spell check and grammar....hmmm, I don't think you will see too much of that on here. I will be the first to admit that I am a horrible speller.
     
     
    But Firefox spell-checks as you are typing! There is no excuse these days!Superhero!
  8.  permalink
    NO EXCUSE :)
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      CommentAuthorSasquatch
    • CommentTimeDec 18th 2009
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    Great wall of text. There are bodies in there.
  9.  permalink
    Yes.
  10.  permalink
    AyaHu:
    gossipgirl025: LOL. Spell check and grammar....hmmm, I don't think you will see too much of that on here. I will be the first to admit that I am a horrible speller.
     
     
    But Firefox spell-checks as you are typing! There is no excuse these days!
     
     
    My computer at work doesn't have firefox, but now they blocked this website. Gay government jobs.
    •  
      CommentAuthorGuest 4267
    • CommentTimeDec 29th 2009
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    I just got a call from my local Fry's store asking for an interview...

    Upon reading this forum i'm now getting a bit nervous =(
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      CommentAuthorObiWan
    • CommentTimeDec 29th 2009
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    Guest: I just got a call from my local Fry's store asking for an interview...  
     
    Upon reading this forum i'm now getting a bit nervous =(
     
     
    "Be afraid.... Be VERY afraid..."
  11.  permalink
    If you really need a job then go for it. I mean, if you really really need a job in today's economy and willing to take the punishment then go for it. I worked at Fry's for a year and a half while I was finishing school and it just wasn't for me. I hated a large number of people who worked there. Fry's is not a bad company to work for if the fellow employees weren't such jerks.
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      CommentAuthora6penguin
    • CommentTimeSep 25th 2012
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    greatqualityCDRW: Frys is a great store and its great that the salesmen get payed commission. Id love to be able to go to Best Buy and have the sales men know how many pins a DDR2 stick has.  
     
    Some sup is just pissed off because he is fired. Sorry man, find a new job.
     
     
    I agree, I've always shopped at frys there prices are way better than any store like best buy and Walmart etc...