Fry's Forum Mobile

Ask me anything you want about the Loss Prevention Department.

Rick
3511 days ago
Tittle says it all. Ask me anything you want to know about this department.:face-devil-grin:
jw
3511 days ago
I wish Loss prevention would shake me down going out the store so I could file a lawsuit.
Rick
3510 days ago
jw: I wish Loss prevention would shake me down going out the store so I could file a lawsuit.
 
 
Im sure you would, unfortunetly the "Courtesy Associates" that are  
 
placed at the entrance and exit door know that if a customer refuses to show there reciept that theres nothing they can do but call it in on the radio to the LPO's who in turn will get a camera face shot of you in case you make a habbit of this. As far as associates go, when you sign the employee handbook contract at the end of the booklet you are required per company policy to do the ready/complete. As far as having some fun with the CA's. Pay for your merchandise, go back out to the sales floor, remove previously purchased merchandise from you bag and run out the exit door. Obviously make sure you have your reciept on you, cause if the LPO's do try and grab you than you can sue for false arrest.
Guest
3510 days ago
Why do some LPO act like real cops?
Rick
3510 days ago
Guest: Why do some LPO act like real cops?
 
 
You give someone some power over another person, even as small as it is and in some cases it goes to their head. Your probably having to deal with someone that wants to feel powerfull all the time and can only do so by obtaining a LPO position. The truth is, 9/10 salesmen make 50% + than your average LPO, and have better oppertunities for advanceing.  
 
On a side note, they may think that by acting like a real cop it will help reduce internal shrink caused by Fry's employees. A sort of "scare tactic" if you will that may work on the minority of your Fry's associates who dont know much about how much authority they really have. Im sure you have heard of Fry's Associates who were "caught" stealing. The truth is that about 7 times our of 10, a Fry's Associate self incriminates themself along with any other friends/associates he may know to be stealing. They yank you into the Loss Prevention Office and or Managers Office and claim this and that and try to get you to crack. You have no obligation to answer any of those questions they ask you. Anything that seems like you can get a free pass or even keep your job is just a hoax to get you to talk. After you do talk, the next thing they do is get you to write a statement. Obviously your a dumbass if you write a confession that incriminates yourself. Lastly they ask you to sign a statement of admission which again is a statement that says you admit to stealing, and a civil demand notice which means you agree to pay an undetermiend amount of money. Basically like writeing a blank check. Best advice, If they acuse you of stealing, or say another associate says your stealing, you no longer work their, answer no questions, DO NOT sign anything, and get a lawyer if they do get the police involved.  
 
The truth is, that the loss prevention officers can only detain people on probable cause after having met a strict set of steps designated by the company. The only extra power that they really have is the "Merchants Detention Law" which allows them to detain people on probable cause.
Guest
3508 days ago
How much does a LPO make a year on average?
ObiWan
3508 days ago
Guest: How much does a LPO make a year on average?
 
 
Trust us - you don't want to work for Fry's.
Guest
3508 days ago
what store did you come from? I worked at store 7 and the lpo's would just walk around all day saying strap this do that. Good thing i don't work in that shithole anymore :)
Guest
3508 days ago
I only asked how much a LPO makes a year because there was one guy in store 10 who thought he was big shit because he didn't go to school and had twin kids.
Rick
3507 days ago
Guest: I only asked how much a LPO makes a year because there was one guy in store 10 who thought he was big shit because he didn't go to school and had twin kids.
 
 
Someone told me between 9.50 and 18.00 dollars an hour, and that the average raise was one dollar every year, except do to the recession its been reduced to 5% of your base salary. In addition to hourly pay, they can make $500 per internal.
notparistexas
3502 days ago
Per internal? What's an internal?
Rick
3501 days ago
notparistexas: Per internal? What's an internal?
 
 
An "internal" is an associate who was caught stealing, or is being watched because they are believed to be stealing.
asdf
3498 days ago
How long does an internal investigation last before a bust happens?  
 
what is the process of an internal investigation?
Rick
3494 days ago
asdf: How long does an internal investigation last before a bust happens?  
 
what is the process of an internal investigation?
 
 
Someone once explained this too me, so i will try and paraphrase her to the best of my ability.  
 
To answer your question, I will break it down for ease of reading and comprehension.  
 
To answer your first question : "How long does an internal investigation last before a bust happens?  
 
A: It takes as long as it takes for the Loss Prevention Officer heading the investigation to research all possbile aspects of the person. Most internal start with another associate tipping off the Loss Prevention Department. After this happens, the LPO manager will evaluate the credibility of the person who is informing and the person being accused. Once a full on investigation is under way, several things happen.  
 
B: The LPO team will watch this person 24/7. They will obtain his schedule and let the entire LPO team know when the person comes in, goes to lunch ETC. You know when you enter the Loss Prevention Office sometimes and the second door to the surveillance room is closed, or they only partially open the first door and they do not have a shoplifter in custody? Chances are they are watching an internal or reviewing tape in relation to a possbile internal incident.  
 
C: This brings me to my next point, they keeps a record of all its cameras recordings for one month, the exception to this are any special circumstances that they would retain video footage. Something as small as an employee taking an ireggular number of bathroom breaks, or an employee does XYZ to attract attention to themselves. Basically anything that might establish intent later in the future or give the LPO's an idea of how a person is stealing.  
 
D: The LPOs can research your movements and actions in many ways. Through the POS system and other various computer systems the LPOS can try and link you certain things. Like i said earlier they can review a monthes tape. But ultimately they will try and catch you in the act. If they do fail to catch you in the act, their are some other things they will do.  
 
E: Much of the time, an employee is caught stealing after having done so for monthes if not years. Thats right ladies and gentlemen, chances are you know someone if not several people who steal on a regular basis. The mistake these associate make if they are caught is to admitting to anything includeing things they have stolen. They bring you either into the Loss Prevention or Managers office, sit you down and begin to "interview" you about what you have stolen. They way they start out these conversations is to leave every possible aspect open. By this I mean they want you too know that they know your stealing, and than try and get you to talk about people who steal with you, people who know your stealing, etc. What you have stolen in the past. They give you a false hope that by admitting to things and talking that this is beneficial to you. They might say thignins that sound like you may keep your job, or that they wont get the police involved this is all lies. 99.9% of the time, an associate incriminates themselves and others. You have to understand that once they acuse you of stealing, the police are going to get involved regardless, and you NO LONGER WORK there. They will ask you to write a statement, you have no legal obligation, they will ask you to admit to theft in writing, you have no legal obligation, Infact, if they acuse you of stealing, say nothing at all. Tell them if there going to get the police involved to go ahead and do it. If they say that they do not intend to get the police involved, immediately leave the property, Your already fired.  
 
On a side note, if your buddy does get accused of stealing and throws your name into the mix, they will probably imply that they have vidence on you ETC your buddy is in the other room ratting on your etc, please understand that LPOs are not the police, your have no obligation to sit and deal with them. Once again, once accused of stealign you no longer work there. If they say you can not leave there not done talking to you, ask them if they are placeing you under arrest. If they say no you can leave regardless of what they say. If they say yes were detaining you to investigate XYZ, sit there patiently, answer no questions, DO not sign anything. If they do not get the police involved you have an excellent case for false arrest. Even if the police do get involved, answer no question given by the police, plead the 5th, sign nothing, only give the police your information for identification.  
 
Feel free to ask me more questions if i missed something.
Guest
3472 days ago
I don't understand why you're telling people how to get out of being arrested. This is not insightful to honest people, but only to criminals.
Guest
3472 days ago
"I don't understand why you're telling people how to get out of being arrested. This is not insightful to honest people, but only to criminals."  
 
This..  
 
You're a fucking dumbass that probably got fired for stealing. This isn't information like mr. x is giving that is helpful for associates and customers.
frysemployee
3472 days ago
This isn't a way out of getting arrested. He is telling people who DO NOT understand the fundamental rights we are given as Americans. If you really did steal then they have proof and doing the things Rick is telling you to do would not effect that. If you are not innocent they will bring charges and get the police involved. Ricks information just prevents you from self incrimination.
Rick
3469 days ago
frysemployee: This isn't a way out of getting arrested. He is telling people who DO NOT understand the fundamental rights we are given as Americans. If you really did steal then they have proof and doing the things Rick is telling you to do would not effect that. If you are not innocent they will bring charges and get the police involved. Ricks information just prevents you from self incrimination.
 
 
Exactly.
Guest
3447 days ago
Also by keeping your trap shut it will keep you from uping your charge. They might just have you for pocketing a pen but if you spill your guts and cop to an IPOD or anything bigger they thats what you will go to jail for. but if you just shut up you would have only lost your job.
nfl
3447 days ago
Can you describe some of the things that LP can do to research your movements and actions through POS? Do you mean like when and where you log in at, things you pull up, ect.?
Rick
3447 days ago
nfl: Can you describe some of the things that LP can do to research your movements and actions through POS? Do you mean like when and where you log in at, things you pull up, ect.?
 
 
For those who may have some interest in a Loss Prevention Career or is interested in what goes on in this field: Once again this is paraphrasing from someone who once told m about this. )  
 
All POS systems involve a history database that tracks back to when the POS system was created. From the day you started work and created a password you leave a digital fingerprint in everything you do, from credit cards, warranties, returns, gift cards, quotes, inventory counts, employee discounts, EVERYTHING. They can see when and where you logged in and at what time. With all the information available their are several fatal flaws. The POS system is not set up to cross reference information and this task can be time consuming for the person doign the researching, lasting from several minutes to several days depending on the level of importance and information available. Second even given a time and place where such a digital event took place, you still have to tie the person to the action. Passwords get stolen all the time, and depending on the quality of cameras a good defense attorney wouldnt have much trouble establishing reasonable doubt. This brings me back to my dedicated emphasis on peoples rights. As has been mentioned 99.9% of the time an employee self incriminates themselves. You have no obligation to sign any documents presented by the Loss Prevention Department or anything that admits guilt, says you agree to pay XX money, etc. You also have no obligation to answer any questions about theft and if accused you have to understand that means your termination is already final.
Guest
3446 days ago
From another LPO that I use to know, he has said that LP has voice recorders in some places. Where would those places be?
Rick
3446 days ago
Guest: From another LPO that I use to know, he has said that LP has voice recorders in some places. Where would those places be?
 
 
 
I would have to say that your friend was more than likely trying to scare you and spread a rumor. That being said, you can never exclude the possibilty of an ambitioius LP team going outside of standard policy and procedure to produce a result. This could be the use of audio monitoring equipment or even just failing to mention something in a report. When looking at some of the detterent methods used, you need to break things down into two catagories.  
 
1. The first catagory is what you can physically see or mentally accept to be true, IE cameras in the ceiling, LPOS monitoring cameras, and all other physical security measures. These are important in establishing the second catagory.  
 
2. The second catagory is what you cant see, but are either willing or unwilling to accept as fact or actual based on other sources of information. A good example of this is your LPO friend who told you they use voice recorders. Because you know and have seen them useing surveillance cameras, the majority of people and this may include you, are willing to beleive and accept the idea that they also use voice recorders or know XYZ. This is just another method of deterence called disinformation. Most people are willing to accept something that is intangible to be true, especially when the reward does not out way the consequence.  
 
This goes back to the fact that employees are willing to trick themselves into thinking that someone acuseing you of theft is on your side. Dont be stupid.
nfl
3445 days ago
That's what the SM from store 23 would do. When she would question someone about something, a lot of times she would threaten to play back the "audio"... I've got to say, it works really good.
Sasquatch
3445 days ago
Haha, when has that happened?
nfl
3445 days ago
I don't want to name names and get anyone in trouble, but it was usually when a salesperson would give her a completely different story of what a cutomer was told compared to what the customer was saying. If you know anyone like that there you can probably put two and two together.
Guest
3429 days ago
I dont know what state yall are in but in texas alot of loss prevention officers are real police officers too.
Rick
3428 days ago
Guest: I dont know what state yall are in but in texas alot of loss prevention officers are real police officers too.
 
 
Oh rly? I find that hard to believe considering LPO's make anywere from $9.00-18.00 dollars/hour, most makaing around 12.00-14.00 and cops who do work on the side start at $25 + an hour. Also doesnt seem likely any police officer would work retail. A cop who gives up hours working as an actual cop would be kicking himself in the balls to work loss prevention.
nfl
3427 days ago
That's what I figured too.
badabing
3425 days ago
Im just curious about what kind of numbers you guys are pulling a month at fry's...
AyaHu
3425 days ago
Rick:
jw: I wish Loss prevention would shake me down going out the store so I could file a lawsuit.
 
 
Im sure you would, unfortunetly the "Courtesy Associates" that are  
 
placed at the entrance and exit door know that if a customer refuses to show there reciept that theres nothing they can do but call it in on the radio to the LPO's who in turn will get a camera face shot of you in case you make a habbit of this.
 
 
Really? I make a habit of this, literally every single time. They still cant do anything, but they might have some shots worthy of my facebook profile.
The Assassian
3425 days ago
As a former door Nazi i can tell you i was trained to NOT stop people who refused to show their receipt. And ayahu is right, unless the get you on camera stealing there is nothing they can do.
Guest
3425 days ago
Wow I never knew anything about this! A friend I work with just got in trouble for stealing and she signed the confession paper and everything and now she has to pay like $500. But now she's looking for another job and she's scared it will show up in her records.. Will they put that in your employment history records or somewhere that a future job can see?? And are you suggesting that she shouldn't have said anything?? Would it have ended up going to court and through the legal system if they had proof she really was stealing??
Rick
3424 days ago
AyaHu:
Rick:
jw: I wish Loss prevention would shake me down going out the store so I could file a lawsuit.
 
 
Im sure you would, unfortunetly the "Courtesy Associates" that are  
 
placed at the entrance and exit door know that if a customer refuses to show there reciept that theres nothing they can do but call it in on the radio to the LPO's who in turn will get a camera face shot of you in case you make a habbit of this.
 
 
Really? I make a habit of this, literally every single time. They still cant do anything, but they might have some shots worthy of my facebook profile.
 
 
Yup, whats even better is when you see a group of people waiting in a line to have merchandise they now own checked by someone.
Rick
3424 days ago
Guest: Wow I never knew anything about this! A friend I work with just got in trouble for stealing and she signed the confession paper and everything and now she has to pay like $500. But now she's looking for another job and she's scared it will show up in her records.. Will they put that in your employment history records or somewhere that a future job can see?? And are you suggesting that she shouldn't have said anything?? Would it have ended up going to court and through the legal system if they had proof she really was stealing??
 
 
To answer the first question, yes if she is found guilty of theft in a criminal court, she will have a criminal record of theft and when her future employers check her criminal background, which they have a right to do, they can see that she has stolen in the past.  
 
As far as me personally suggesting what course of action your friend should have taken, Im afraid I have to remain neutral as far as giving any specific advice. However I will go to say that no one, includeing your friend has any obligation to sign any documents of any kind provided by their employer, or say anything regarding their situation to their employer. If you read some of my previous posts, I say time and time again, that the Loss Prevention Department does everything in their power to give the illusion that if you cooperate that they will not get the police involved and may even let your keep your job. This of course is a LIE and only works on people who dont know their rights. Dont be fooled, once you are accused of theft, or any form of criminal activity, you no longer work for that employer and I recomend that you take every precaution in defending yourself to include, saying NOTHING, signing NOTHING, and if the police to come only give them your information. Do not admit or deny anything until you get a lawyer. The Loss Prevention Departments goal is to get you to admit to XYZ, this includes innocent people who are just scared of losing their jobs or getting in trouble and get taken for a ride.  
 
To answer the last part of your question:  
 
The Loss Prevention Department may claim to have XYZ evidnece on someone in an attempt to scare them into admission, however as ive said before, sometimes they have nothing and are only able to make a case becuase the person admits to something because they are so terrified that they may lose their job or get punished that they admit to something they never even did in hopes that they can keep their job or avoid XYZ. In summary, regardless of wheter they have ANY evidence against you, it does not help a person in any way shape or form to admit to or sign anything the acuser/employer wants you to sign. Sometimes they will even go as far to say that you have to sign this XYZ document. Dont be stupid, take the time to educate yourself.
Guest
3423 days ago
But if they said that there would be no court procedures if she paid it off will they still take her to court?
Rick
3423 days ago
Guest: But if they said that there would be no court procedures if she paid it off will they still take her to court?
 
 
I could not say for her specific situation and would very much recomend gettiing a lawyer.  
 
On that note, someone that is acused of doing something criminally generaly would need to go through the process of being convicted criminally before being pursed for a civil matter (IE money, or anything of monetary value). There have been cases where people are found not guilty criminally, but were than found guilt in civil court for the exact same thing. Most notably is O.J. Simpson who was found not guilty in a criminal court for murdering his wife but was than found guilty in a civil court for the murder of his wife and was sued for millions of dollars. One of the main difference between a Criminal and Civil court is how each party is found guilty. In a criminal court your must prove beyond a reasonable doubt that that person is in fact guilty as opposed to a Civil court, where all you need is a prepondarance of evidence, which is equal to saying "more than likely" that person is liable for XYZ monetary value.
ObiWan
3423 days ago
Is it me, or does this sound like extortion? [oh yeah...this is Fry's we're talking about]. As Rick's noted, especially with stealing (petty or grand theft) there must be a criminal conviction. Fry's appears to be circumventing the process (most likely because they either don't want to go through the time/expense involved in a criminal proceeding, or that there really isn't enough evidence to prove in a court that the employee theft actually occurred).  
 
Unfortunately, guest's friend caved in immediately to avoid criminal prosecution. To answer the question, can Fry's say anything about the alleged employee theft? Nope (especially in California). Employment law only allows an employer to verify start and end dates and nothing else. Rendering an opinion about the employee (good or bad) can get a former employer in trouble.  
 
Suffice to say, guest's friend may or may not have been guilty of theft, but they're definitely a victim of extortion (IMHO).
Guest
3409 days ago
Got to see a couple of LPO's in action today as I approached the entrance, a stocky person wearing a football jersey walked out of  
the building briskly and two LPO's quickly caught up to him on each side. Then a Fry's employee in white got in front of the suspect's  
face and right in the middle of the parking lot there was a struggle and the suspect was taken down. Out came the cuffs and I thought  
they were about to hogtie him with the way they were bending this legs back in an attempt to subdue him. But they just cuffed him  
and escorted him through the entrance towards the left, where there was door near the returns area. One of the LPO's had a badge  
that hung from his neck like a necklace, I'm not sure if that's normal but I haven't seen anything like that before. After some  
customers put away their phone cams, collectively we all slowly walked past the podium where we could hear a rather enthusiastic  
"Welcome to Fry's!" voice that was an eerie soundtrack to what seemed to be an eventful morning.
Guest
3405 days ago
Wish I had seen this earlier. If theres an investigation, and lp finds out that managers are not following procedures, and aware of price reductions (encouraging it) and they have proof, will they ever investigate the managers, or are they strictly trying to get rid of the peons, that make little money, worked their ass off for years, and followed direction based on what they were instructed to do (no matter how dumb it seemed at the time) Is it better to get out when they are telling you to just lie if asked why your not going to be at work for a couple days, or just sit and wait it out, and hope you get some kind of vindication. Thanks.
nfl
3405 days ago
The answer to this and all other questions is 42.
Guest
3403 days ago
I just have a quick question in some retail store theres loads of cameras, but in an LPO's office there is a computer and a tv screen divided into 12 or 9 sections not all the cameras are on the screens.... so where else can they be filming ie, zellers / wal mart ....
Rick
3402 days ago
Guest: Got to see a couple of LPO's in action today as I approached the entrance, a stocky person wearing a football jersey walked out of  
the building briskly and two LPO's quickly caught up to him on each side. Then a Fry's employee in white got in front of the suspect's  
face and right in the middle of the parking lot there was a struggle and the suspect was taken down. Out came the cuffs and I thought  
they were about to hogtie him with the way they were bending this legs back in an attempt to subdue him. But they just cuffed him  
and escorted him through the entrance towards the left, where there was door near the returns area. One of the LPO's had a badge  
that hung from his neck like a necklace, I'm not sure if that's normal but I haven't seen anything like that before. After some  
customers put away their phone cams, collectively we all slowly walked past the podium where we could hear a rather enthusiastic  
"Welcome to Fry's!" voice that was an eerie soundtrack to what seemed to be an eventful morning.
 
 
Yes, this happens on ocassion. Honestly theres probably a 50/50 chance they will either get him or he will get away. You would be surprised how fast someone can run on adrenaline.
Rick
3402 days ago
Guest: Wish I had seen this earlier. If theres an investigation, and lp finds out that managers are not following procedures, and aware of price reductions (encouraging it) and they have proof, will they ever investigate the managers, or are they strictly trying to get rid of the peons, that make little money, worked their ass off for years, and followed direction based on what they were instructed to do (no matter how dumb it seemed at the time) Is it better to get out when they are telling you to just lie if asked why your not going to be at work for a couple days, or just sit and wait it out, and hope you get some kind of vindication. Thanks.
 
 
Hmm, if you can, give me more specifics because im having trouble understanding a few things, but I will attempt to answer your question:  
,  
Yes and No. Sometimes LPOS will investigate managers doing things like irregular price reductions. Its not hard for a manager to cut his buddy a deal and than reap some of the profit later. (If thats what your talking about)  
 
On the other hand, some managers will tell you "oh dont worry about changeing the price" and than use you as an "out" if they get in trouble with the SM/ASM, or set you up to get fired. The way they tell you to handle that situation is to confront the SM/ASM about it, but we all know how that will play out. This is where the office politics and manager BS comes in. In my experince most Managers are buddy buddy, so even if you go to the SM/ASM, there goign to tell you "thanks for bringing this to my attention we will investigate this matter" blah blah blah, and than a few weeks later your being fired for something else like taking your lunch early even though your sup 1 told you too. The way I would handle that situation would be to skip everyone at store level. Fill out a "Tell Randy" or one of the other complaint forms, so that you have a documented complaint for XYZ. And dont just fill out one, fill them out as they happen. That way if they try and 5 day you, you have an extremely good defense that shows that Manager A and the ASM/ SM failed to adress the problem and they cant put the squeeze on you. Also never count on any of your statements/ rebutals making it to corporate, just make copies and send them via certified mail or fax with fax verification.
Rick
3402 days ago
Guest: I just have a quick question in some retail store theres loads of cameras, but in an LPO's office there is a computer and a tv screen divided into 12 or 9 sections not all the cameras are on the screens.... so where else can they be filming ie, zellers / wal mart ....
 
 
There is a device called a multiplexer that allows VHS/CDS/DVRs the ability to record multiple cameras at a time. So just because there not watching that specific camera does not mean it isnt being recorded. The screens are normally divided into 4 or 9 sections of the cameras that are watching important merchandise/high risk areas.
Guest
3399 days ago
Rick, I was the guest that mentioned wishing I had seen this earlier, I was called into lp office, not voluntary. I was intimidated, told to write down why stuff was rung up reduced. Had to sign a confidentiality paper, told they were doing an investigation, I wasn't fired, but they had me go back get my purse and leave and wait to hear back. They told me to lie if anyone asked and say I was out on family matters. Same thing with another employee I later found out, still not sure if the managers are going thru this also, been there 2 years, always did a great job, and never missed work, so of course even my manager called me to find out what was happening and I told her I couldn't really tell her anything. After sitting in limbo for a couple days, I thought maybe its better to just quit, so I gave a short notice using the reason lp told me (family illness)and never heard anything back. I did get my last pay-check thru direct deposit, so thats good, but I hate that I felt I had to leave. I didn't want my name dragged thru anything illegal or fraud related. When the managers and store manager knew about the markdowns all along. I gave lp proof from an old reciept that I wasn't the only one ringing up reduced items, and that the other dept been doing it since as far back as oct 2009. So I backed up what I told them originally when asked. Anyway, thats it, I still liked my job and wonder if I did the wrong thing.
Rick
3398 days ago
Guest: Rick, I was the guest that mentioned wishing I had seen this earlier, I was called into lp office, not voluntary. I was intimidated, told to write down why stuff was rung up reduced. Had to sign a confidentiality paper, told they were doing an investigation, I wasn't fired, but they had me go back get my purse and leave and wait to hear back. They told me to lie if anyone asked and say I was out on family matters. Same thing with another employee I later found out, still not sure if the managers are going thru this also, been there 2 years, always did a great job, and never missed work, so of course even my manager called me to find out what was happening and I told her I couldn't really tell her anything. After sitting in limbo for a couple days, I thought maybe its better to just quit, so I gave a short notice using the reason lp told me (family illness)and never heard anything back. I did get my last pay-check thru direct deposit, so thats good, but I hate that I felt I had to leave. I didn't want my name dragged thru anything illegal or fraud related. When the managers and store manager knew about the markdowns all along. I gave lp proof from an old reciept that I wasn't the only one ringing up reduced items, and that the other dept been doing it since as far back as oct 2009. So I backed up what I told them originally when asked. Anyway, thats it, I still liked my job and wonder if I did the wrong thing.
 
 
Sounds like they were trying to intimidate you to admit too knowingly and purposefully ringing up items at a reduced price, and attempting to find an angle to pin a theft on you or see if you had any involvement with other people in the act of theft/fraud etc. Or your Sups/Managers needed an "out" from pressure via corporate or even the Loss Prevention Dept. As far as signing a confidentiality paper, you have the right to request a lawyer any time you sign something like that. Obviously it may look somewhat weird; however you really didn’t know what you were getting yourself into. Anytime they “interview” you like that it’s being recorded, sometimes even audio. If they were in fact intimidating you, you need to immediately file a tell randy, or whatever corporate complaint forms you can, making sure to give a detailed picture of your innocence in the situation and the physical and physiological stress that is normally placed on someone in that kind of situation. Make sure to make a copy of the receipt that shows other people did it, and if they won’t let you than, if it’s yours just keep it. Take a picture with your camera phone if you have to. As far as them telling you to lie and not firing you, they undoubtedly didn’t have any compelling evidence against you, but wanted you to stick around in case another associate had information that could lead to your conviction. Once the investigation is done, if they find other people who say you did this and that, and they feel that they have enough evidence to convict you, they tell you to come back to work and then attempt to process you.  
 
On a side note, you should know that regardless of whether or not your inocent, that there are LPOS who dont care. If they feel they can pin a theft on someone and get away with it than there are those who will. $500 dollars (the reward LPOS are awarded in the conviction of an associate case) is compelling enough for some people to twist the truth or "frame" people, if not for other unkown reasons.
Guest
3397 days ago
Thanks Rick. Well I know my direct manager had no clue thats why she called me to ask about my family and if they were okay. She knew it wasn't like me to just not show up to work or leave early all of a sudden. A lady I know there told me a couple weeks ago that another employee is "off" on family illness. So they are working on the investigation, just dont understand why if we are all under the impression that it was okay with upper store managment and my direct manager, why they didn't question them, or most likely they will or have, I just dont know about it yet. Is there a time limit on investigations? Or do you think we just got used as scapegoats. And since my reason on my short notice was what lp told me to say if anyone asked why I wasn't there, when this is all done, is it possible go get my job back if I wanted to. I dont know all the legal stuff, probably should just talk to a lawyer. This just seems so wrong to me.
skullywag
3396 days ago
To the guy who said he saw LPO's struggle with a shoplifter in the parking lot....I hope these folks know what a "no-no" this is....even when with a "guy with a badge". Store security are not police officers, and set themselves up for a myriad of lawsuits when doing this. Walmart, probably the the largest loser in the country to shoplifters, has a "do not confront" policy.....and with good reason.  
 
"What if". What if the guy in the "football" jersey cocked back, and broke an employee's nose when confronted? What if he stabbed the employee? What if he got spooked, and slipped the merch back onto the shelf before exiting the store? The "what if" list could go on for days....
Guest
3396 days ago
Store security under the law have the right to use reasonable force to subdue a shopliter who resists arrest. Many times suspects are charged with robbery if they fight while being detained. Walmart doesn't use force anymore, but plenty of companies do.
Rick
3396 days ago
Guest: Thanks Rick. Well I know my direct manager had no clue thats why she called me to ask about my family and if they were okay. She knew it wasn't like me to just not show up to work or leave early all of a sudden. A lady I know there told me a couple weeks ago that another employee is "off" on family illness. So they are working on the investigation, just dont understand why if we are all under the impression that it was okay with upper store managment and my direct manager, why they didn't question them, or most likely they will or have, I just dont know about it yet. Is there a time limit on investigations? Or do you think we just got used as scapegoats. And since my reason on my short notice was what lp told me to say if anyone asked why I wasn't there, when this is all done, is it possible go get my job back if I wanted to. I dont know all the legal stuff, probably should just talk to a lawyer. This just seems so wrong to me.
 
 
I doubt you could get your job back since you voulantarily quit, however if you had been fired, this might be another story. Definately, if you deem it a worthwhile expense consult a lawyer.
Rick
3396 days ago
Guest: Store security under the law have the right to use reasonable force to subdue a shopliter who resists arrest. Many times suspects are charged with robbery if they fight while being detained. Walmart doesn't use force anymore, but plenty of companies do.
 
 
He/she is correct skullywag, however, its normally a matter of time before a large retailer has to deal with a large crippling lawsuit, and one large sucessfull lawsuit generally leads to hundreds more if not a class action lawsuit. Sometimes though, these lawsuits do not outway the advantage of having a LP department. The reason Walmart doesnt make the effort anymore is because they made the mistake of detaining a man on black concrete that was extremely hot for two hours, which ultimately led to his death. Things like that make it more ideal to let a percentage of people go and just absorb the losses.
skullywag
3396 days ago
Rick:
Guest: Store security under the law have the right to use reasonable force to subdue a shopliter who resists arrest. Many times suspects are charged with robbery if they fight while being detained. Walmart doesn't use force anymore, but plenty of companies do.
 
 
He/she is correct skullywag, however, its normally a matter of time before a large retailer has to deal with a large crippling lawsuit, and one large sucessfull lawsuit generally leads to hundreds more if not a class action lawsuit. Sometimes though, these lawsuits do not outway the advantage of having a LP department. The reason Walmart doesnt make the effort anymore is because they made the mistake of detaining a man on black concrete that was extremely hot for two hours, which ultimately led to his death. Things like that make it more ideal to let a percentage of people go and just absorb the losses.
 
 
I think that law would vary from state to state, but have heard to restrain someone OUTSIDE the store (at least here) was illegal. Reguardless of law, you put yourself at extreme risk to save the Co. a couple bucks....for whatever an hr. you are making. Not worth it. With the "walk of shame" you would figure nobody would make it out the store with stolen goods? Tackling peeps outside the store is bad ju-ju anyway you look at it.
Guest
3389 days ago
Im the guest again, anyway, as it turns out I gave a short notice, because I didn't want to be involved or whatever in anything. And LP makes everything out to be a major sting operation, instead of just telling the depts, look dont ring up anything reduced and look... dont reduce anything. Whether food has been shrunk or whatever. Just dont do it anymore. fine no problem. Anyway..the other person (that I know of that had an "interview" also) was called to come back and sure enough, got FIRED the same day! WTF? And thats after giving LP proof that first I wasn't the only one ringing up stuff and 2nd the meat dept has been doing it for years. So they pick out the newest person in the meat dept and me. My lead says its because we are the white ones there. Thats probably true, but anyway, I had called corporate and was told I was re-hireable. um no thanks. I'll pass on that. Im not getting a lawyer because it would cost more probably then I made in a year anyway. But I still think thats whacked. Thanks for listening, I needed to vent if nothing else.
Rick
3389 days ago
Guest: Im the guest again, anyway, as it turns out I gave a short notice, because I didn't want to be involved or whatever in anything. And LP makes everything out to be a major sting operation, instead of just telling the depts, look dont ring up anything reduced and look... dont reduce anything. Whether food has been shrunk or whatever. Just dont do it anymore. fine no problem. Anyway..the other person (that I know of that had an "interview" also) was called to come back and sure enough, got FIRED the same day! WTF? And thats after giving LP proof that first I wasn't the only one ringing up stuff and 2nd the meat dept has been doing it for years. So they pick out the newest person in the meat dept and me. My lead says its because we are the white ones there. Thats probably true, but anyway, I had called corporate and was told I was re-hireable. um no thanks. I'll pass on that. Im not getting a lawyer because it would cost more probably then I made in a year anyway. But I still think thats whacked. Thanks for listening, I needed to vent if nothing else.
 
 
Anytime.
Guest
3384 days ago
you are all mas puto's...seriously....
parker770
3383 days ago
Rick:As far as having some fun with the CA's. Pay for your merchandise, go back out to the sales floor, remove previously purchased merchandise from you bag and run out the exit door. Obviously make sure you have your reciept on you, cause if the LPO's do try and grab you than you can sue for false arrest.
 
 
I had to take back a receiver last weekend to be replaced under PSC, and as seems typical, it was a royal pain in the ass jumping through hoops and talking to different people before I could get the replacement approved. After dealing with it for about 2 hours, I was ready to get the hell out of there.  
 
I remembered reading this thread when I was getting ready to leave, and there was a huge line of people at the exit waiting to have the LP guy go through their stuff. I just smiled and walked on past, pushing a cart with a huge 7.2 Yamaha receiver box in it.  
 
The LP guy called out for me to stop so he could "check" my credentials.  
 
"Sir? Could you wait in line?"  
 
[kept rollin]  
 
"Sir?"  
 
[I turn and smile]  
 
"EXCUSE ME?! SIR!!?"  
 
He made a move towards me, but did not attempt to block me or anything.  
 
At this point, all of the sheeple who are waiting patiently in line to have their rights violated are looking at me like I am a total criminal. They look appalled, concerned, distraught. Like I am some low life who just decided to throw this $500 receiver in my cart and roll on out, haha.  
 
The LP guy yelled once more as I was going through the entry room between the two sets of front doors, then gave up. All in all it was a pretty amusing experience, and I have decided from now on that I will always screw with those guys anytime I buy something at Fry's:face-smile:  
 
I was half expecting some kind of confrontation in the parking lot, but they gave up pretty easily.  
 
Thanks for the entertainment, guys:face-devil-grin:
Rick
3383 days ago
Guest: you are all mas puto's...seriously....
 
 
Obviously you work for Fry's, so you should know that your not allowed to speak spanish or else you get fired. /fire
Rick
3383 days ago
parker770:
Rick:As far as having some fun with the CA's. Pay for your merchandise, go back out to the sales floor, remove previously purchased merchandise from you bag and run out the exit door. Obviously make sure you have your reciept on you, cause if the LPO's do try and grab you than you can sue for false arrest.
 
 
I had to take back a receiver last weekend to be replaced under PSC, and as seems typical, it was a royal pain in the ass jumping through hoops and talking to different people before I could get the replacement approved. After dealing with it for about 2 hours, I was ready to get the hell out of there.  
 
I remembered reading this thread when I was getting ready to leave, and there was a huge line of people at the exit waiting to have the LP guy go through their stuff. I just smiled and walked on past, pushing a cart with a huge 7.2 Yamaha receiver box in it.  
 
The LP guy called out for me to stop so he could "check" my credentials.  
 
"Sir? Could you wait in line?"  
 
[kept rollin]  
 
"Sir?"  
 
[I turn and smile]  
 
"EXCUSE ME?! SIR!!?"  
 
He made a move towards me, but did not attempt to block me or anything.  
 
At this point, all of the sheeple who are waiting patiently in line to have their rights violated are looking at me like I am a total criminal. They look appalled, concerned, distraught. Like I am some low life who just decided to throw this $500 receiver in my cart and roll on out, haha.  
 
The LP guy yelled once more as I was going through the entry room between the two sets of front doors, then gave up. All in all it was a pretty amusing experience, and I have decided from now on that I will always screw with those guys anytime I buy something at Fry's:face-smile:  
 
I was half expecting some kind of confrontation in the parking lot, but they gave up pretty easily.  
 
Thanks for the entertainment, guys:face-devil-grin:
 
 
Nice, wish i could have been there.
The Assassian
3383 days ago
parker770:
Rick:As far as having some fun with the CA's. Pay for your merchandise, go back out to the sales floor, remove previously purchased merchandise from you bag and run out the exit door. Obviously make sure you have your reciept on you, cause if the LPO's do try and grab you than you can sue for false arrest.
 
 
I had to take back a receiver last weekend to be replaced under PSC, and as seems typical, it was a royal pain in the ass jumping through hoops and talking to different people before I could get the replacement approved. After dealing with it for about 2 hours, I was ready to get the hell out of there.  
 
I remembered reading this thread when I was getting ready to leave, and there was a huge line of people at the exit waiting to have the LP guy go through their stuff. I just smiled and walked on past, pushing a cart with a huge 7.2 Yamaha receiver box in it.  
 
The LP guy called out for me to stop so he could "check" my credentials.  
 
"Sir? Could you wait in line?"  
 
[kept rollin]  
 
"Sir?"  
 
[I turn and smile]  
 
"EXCUSE ME?! SIR!!?"  
 
He made a move towards me, but did not attempt to block me or anything.  
 
At this point, all of the sheeple who are waiting patiently in line to have their rights violated are looking at me like I am a total criminal. They look appalled, concerned, distraught. Like I am some low life who just decided to throw this $500 receiver in my cart and roll on out, haha.  
 
The LP guy yelled once more as I was going through the entry room between the two sets of front doors, then gave up. All in all it was a pretty amusing experience, and I have decided from now on that I will always screw with those guys anytime I buy something at Fry's:face-smile:  
 
I was half expecting some kind of confrontation in the parking lot, but they gave up pretty easily.  
 
Thanks for the entertainment, guys:face-devil-grin:
 
 
That guy went farther then i would when i was a door nazi. I would simply ask once "May i check your receipt sir?" if they said no or just walked out i would say "have a nice day" and move on.
Guest
3358 days ago
OK Rick I just read this thread, and I am wondering what are the high risk areas. I'm at 27, and I have never been to any other store, but from what I can see it ALL seems to be a high risk area. Except maybe AV. Also the other day there was a customer that was making his own paper receipts, the one's you get after using store credit. Apparently he just photoshoped a new one and got something I think it was a video card and walked out the door. Even showed the door nazi and they marked the receipt but LP caught up to them in the parking lot. I guess my second question is, is that something that happens very often with a customer making their own receipts.
bobabla1234
3356 days ago
will lp file a case on an employee if there is a chance they're wrong and the employee is innocent? Or do they take their chances and assume everyone is guilty?
Guest
3344 days ago
When a associate clocks out for lunch, do they have to wait in line for the nazis to finsh with the customers? because i just skipped all the customers with ready/complete and the person gave me a fit about saying I have to wait in line, later on that night the person told the Lp guy what I did and now he's "checking up" on me
Rick
3339 days ago
Guest: OK Rick I just read this thread, and I am wondering what are the high risk areas. I'm at 27, and I have never been to any other store, but from what I can see it ALL seems to be a high risk area. Except maybe AV. Also the other day there was a customer that was making his own paper receipts, the one's you get after using store credit. Apparently he just photoshoped a new one and got something I think it was a video card and walked out the door. Even showed the door nazi and they marked the receipt but LP caught up to them in the parking lot. I guess my second question is, is that something that happens very often with a customer making their own receipts.
 
 
No, its not very common for someone to forge a reciept, even for an organized retail crime group. Its like asking to be arrested and handing them everything they need to convict you. One look at the invoice number clears that up. High risk will no doubt very from store to store, I would recomend checking your top 100 picks from your previous inventory and studying that. Generally though, Blue Rays/New releases/MP3s/ Games/ SD memory/ I pod accesories etc.
Rick
3339 days ago
bobabla1234: will lp file a case on an employee if there is a chance they're wrong and the employee is innocent? Or do they take their chances and assume everyone is guilty?
 
 
It depends, some Managers/ LPO's may be desperate for an internal/ $500 dollar reward and MAY make a hasty/wrong decision. Generally though, seasoned managers/ LPO's arent going to waste there time on someone unless they have a fairly concrete case.
Rick
3339 days ago
Guest: When a associate clocks out for lunch, do they have to wait in line for the nazis to finsh with the customers? because i just skipped all the customers with ready/complete and the person gave me a fit about saying I have to wait in line, later on that night the person told the Lp guy what I did and now he's "checking up" on me
 
 
That Courtesy Associate has a big ego no doubt. If its a few customers it looks better for you and the store to wait that few extra seconds to show that the customer speedy exit comes first, however you would have to be a fucking idot CA not to be able to ready/complete someone in less than a second. If you feel you were singled out by the CA or felt harassed in any way I strongly encourage you to fill out a tell-randy/ complaint form that goes beyond the store level. Document this and for the sake of your job make a copy. Make the complaint detailed and profesional and dont wait to send it.
pip88
3333 days ago
I have a question. What is to stop a shoplifter from just picking up the item they want to steal and walking into the bathroom? Fry's cant hold the shoplifter unless they have video of him doing the crime. Lets say its a phone, he picks it up walks to the bathroom opens the box takes out the phone closes the box and puts it back on the shelf and starts to leave the store. Would he be confronted before leaving? Now if he is being watched and caught him in time lp would have to make it to the bathroom in time in an attempt to catch him in the act. If he is in a stall then thats where things can get tricky. If Lp looks in or over the stall BBBBAAAMMM lawsuit. If he waits for him to come out and says you arnt allowed items in the bathroom and takes the box and notices its light looks in the phone is gone then what? He cant detain him since there is not video evidence of him doing it. The shoplifter could say he has IBS and was looking over the product before he buys it and clamis not to know why the box is empty. This could be even more interesting if the box was in a alpha security case which are easily opened by the aphla keys you can buy online or even a make shift key made from high power magnets. Then the box might feel normal since plastic is heavy. Lp might just take it or escort/shadow the guy when they leave the restroom (I worked lp in bestbuy so ive seen it all). So what would happen in a situation like that.  
 
Also do you guys have a Fry's most wanted wall in the Lp office sharing with stores that are close by? (Best buy had something like this)  
 
FYI today I was at fry's and I saw 2 plain clothes lp running around with radios...really dumb way to blow your cover.
asdf
3333 days ago
LP should use voip wifi phones to communicate so it looks like they are just on their cell phones.
pip88
3332 days ago
Ye
asdf: LP should use voip wifi phones to communicate so it looks like they are just on their cell phones.
 
 
Fry's is to cheap to there employees to fund that.
FunnyAsian
3332 days ago
So yesterday I went to observe my friend as he stole some Starcraft 2 cd keys (one for one of our friends and one for me to give to a friend of mine) from Frys. The way Starcraft 2 is designed is that all you need is the activation code that is printed on the inside of the package. (You don’t even need the cd. You can just download the game and install it and when prompted; just use the code that you stole to activate the game under any account of your choosing. It’s like logging into Steam or World of Warcraft, all you need is to activate the game under your account and you can play….anywhere.)  
 
He picked up two boxes of Starcraft 2 from the shelves, go to an aisle that has few cameras and ripped open the packaging and took the cd keys out. He wanted to steal a gaming mouse too (valued at 70 bucks) but he deemed it too risky. As my friend tried to walk out of the store (he was near the door checker), he was stopped by who I believe is an LP. The guy said he had been following us and he told my friend to give him the CD key or he was gonna be reported. My friend handed over one of the keys and the guy took it and left. He must have not realized my friend took two. My friend managed to get out of there safely.  
 
My friend thinks it was just some shopper who saw him take the CD keys and blackmailed him. But I think it was an LP as the guy looked like he was in his 30s and I didn't think a normal shopper at his age would know anything about CD keys or whatnot. So my question is, "Do you think that guy was an LP?" If so, why did he just demand the CD key from my friend and then walked away?
Guest
3332 days ago
Recently one of my friend is a supervisor at a grocery store. he got pulled into the room and interrogated by lp that a customers writing signature was similar to his. just one of the letters. the lp guy said he got him on camera and that they saw there was no customer. that it wasnt busy. and that the lp guy kept saying this signature is your. the lp guy kept accusing him that the signature was the supervisors. can you get fired on handwriting similaries?
ObiWan
3332 days ago
So....you think it's ok that your friend tried to rip off not only Fried, but also a potential customer that might purchase that CD? I may dislike Fry's, but your friend should have been prosecuted for theft.
asdf
3332 days ago
Stop stealing take a picture with your cell phone of the cd key.
nfl
3331 days ago
pip88: I have a question. What is to stop a shoplifter from just picking up the item they want to steal and walking into the bathroom? Fry's cant hold the shoplifter unless they have video of him doing the crime. Lets say its a phone, he picks it up walks to the bathroom opens the box takes out the phone closes the box and puts it back on the shelf and starts to leave the store. Would he be confronted before leaving? Now if he is being watched and caught him in time lp would have to make it to the bathroom in time in an attempt to catch him in the act. If he is in a stall then thats where things can get tricky. If Lp looks in or over the stall BBBBAAAMMM lawsuit. If he waits for him to come out and says you arnt allowed items in the bathroom and takes the box and notices its light looks in the phone is gone then what? He cant detain him since there is not video evidence of him doing it. The shoplifter could say he has IBS and was looking over the product before he buys it and clamis not to know why the box is empty. This could be even more interesting if the box was in a alpha security case which are easily opened by the aphla keys you can buy online or even a make shift key made from high power magnets. Then the box might feel normal since plastic is heavy. Lp might just take it or escort/shadow the guy when they leave the restroom (I worked lp in bestbuy so ive seen it all). So what would happen in a situation like that.  
 
Also do you guys have a Fry's most wanted wall in the Lp office sharing with stores that are close by? (Best buy had something like this)  
 
FYI today I was at fry's and I saw 2 plain clothes lp running around with radios...really dumb way to blow your cover.
 
 
All LP has to do once they realize that a thief is headed to the bathroom, is to block access to it. They'll get an associate to stand outside and tell everyone that it's out of order or something. As far as the two LP's that "blew their cover", that is probably what they were intending to do. The main goal of LP is to stop theft/shrink, and not to "bust" people at the front door. It was probably someone that had stolen from there before, but somehow gave them the slip. So they were just letting the potential thieves know they knew they were there.
skullywag
3331 days ago
We had some pretty clever theives down this way at the Walmart store. One PURCHASED a big screen TV, walked out and handed the receipt to his buddy, who then walked in, loaded up another and went right out the front door with it. My understanding is they made off with 6 before the last guy got pinched, and only the last set was recovered....I'm willing to bet if they HAD cleaned out remaining stock, the last guy would have tried to get a refund on one. LOL  
 
Although I'm willing to bet Joe-public doesn't steal half as much from retailers as the employees themselves. I am CONSTANTLY offered "hookups" by people who know somebody who works for certain retailers. (and no I don't take them up on it, I like my life outside of bars).
pip88
3331 days ago
nfl:
pip88: I have a question. What is to stop a shoplifter from just picking up the item they want to steal and walking into the bathroom? Fry's cant hold the shoplifter unless they have video of him doing the crime. Lets say its a phone, he picks it up walks to the bathroom opens the box takes out the phone closes the box and puts it back on the shelf and starts to leave the store. Would he be confronted before leaving? Now if he is being watched and caught him in time lp would have to make it to the bathroom in time in an attempt to catch him in the act. If he is in a stall then thats where things can get tricky. If Lp looks in or over the stall BBBBAAAMMM lawsuit. If he waits for him to come out and says you arnt allowed items in the bathroom and takes the box and notices its light looks in the phone is gone then what? He cant detain him since there is not video evidence of him doing it. The shoplifter could say he has IBS and was looking over the product before he buys it and clamis not to know why the box is empty. This could be even more interesting if the box was in a alpha security case which are easily opened by the aphla keys you can buy online or even a make shift key made from high power magnets. Then the box might feel normal since plastic is heavy. Lp might just take it or escort/shadow the guy when they leave the restroom (I worked lp in bestbuy so ive seen it all). So what would happen in a situation like that.  
 
Also do you guys have a Fry's most wanted wall in the Lp office sharing with stores that are close by? (Best buy had something like this)  
 
FYI today I was at fry's and I saw 2 plain clothes lp running around with radios...really dumb way to blow your cover.
 
 
All LP has to do once they realize that a thief is headed to the bathroom, is to block access to it. They'll get an associate to stand outside and tell everyone that it's out of order or something. As far as the two LP's that "blew their cover", that is probably what they were intending to do. The main goal of LP is to stop theft/shrink, and not to "bust" people at the front door. It was probably someone that had stolen from there before, but somehow gave them the slip. So they were just letting the potential thieves know they knew they were there.
 
 
Yea I guess that makes sense but I doubt they are good enough to block a restroom. Are they allowed to search customers?
nfl
3330 days ago
They used to block the restroom at store 23 all the time. Damn near everytime I had to go too... If they can't get there in tme then I guess the only thing they could do is try and scare the person out of doing it. As far as I know the only thing they can search is your person to make sure that you don't have a weapon. Other than that, the police are the only ones that can search your property. Unless of course you voluntarily let LP search it.
kojoin
3289 days ago
Rick: Tittle says it all. Ask me anything you want to know about this department.:face-devil-grin:
 
 
<blockquote><cite> Rick:</cite> Tittle says it all. Ask me anything you want to know about this department.:face-devil-grin: </blockquote>  
 
Help! What can I do?  
 
I was recently stopped by this group of people. I made a mistake and left the store with product. I opened the product to be certain that it would meet my needs. I suppose I opened it because everything in the store seems to be opened and well... I had been awake and working for nearly 2 days. I was the walking dead. I handled / opened 4 maybe 5 things. I of course put them all back (all but one) in package or on shelf. I suppose I was grazing I would shop carry put down, put back, pick up another item and consider it etc. likely in store an hour or so. I had no intention of "stealing" anything at Fry's. I am 40 years old with a perfect record not even a ticket. When I was at the store register I gave cashier 2 items which I decided not to purchase. That said one item remained about my person as I left the store. I was perhaps 2 strides past the person checking packages and was swarmed by (not sure I was so shocked and confused) This crack staff spun me around and handcuffed me (really hard/tight) and walked me to little room. I started to wake up about this time. I was polite when asked to have a seat and opted to stand. NOTE: this was a super dumb thing to do but it was just that and nothing more. I was afraid and feared everything. I have to be licensed by the state in order to perform my duties and was now nervous that I could be in real trouble. I was led to believe that if I signed this and this and this that I would be able to pay for the item or 3 x the value and not return to the store. I said "so this is the end of it if I sign these things? I didn't protest as I believed I would or may look worse by doing so. The paperwork info was wrong (address, and details about what happened) I shared with them it was written in error and he changed my address but didn't change any of my statements. Additionally, he was not looking at me perhaps never looked at me. The man who completed paperwork was not the same man I spoke with or questioned by in truth who spoke at or over me. He accused me of everything, called me a thief and criminal. "We have you from minute zero until you decided to take our product and leave the store. This is what we do for a living come on come on." So I said I can sign these and we move on? Yes. OK. But, this is written in error and does not reflect what i shared with the other person. He didn't say anything nor did he look up to me. I feel so stupid but I signed them because I did leave or would have left the store. Signed put pen down and in comes the policeman. He walked in and asked me if 24.00 product was worth going to jail. I of course said no but opted not to explain. He too called me thief etc. One guy said "ya she's slick". He used his radio and confirmed that I had no history. He then said "this is good the prosecutor will look favorably on this. I said "who?" Policeman said "your being charged with theft which is a felony." I said I thought we were taking care of this today. Nope not today. Good luck your free to go. I said so whats next what is happening? What should I expect? no answer and no copies of paperwork. Policeman never gave me his name, but I wish I had it. He manipulated me (I suppose he can) but he was mean saying he called for the "patty wagon (sp?). A few minutes later he told me how lucky I was that the transport car was busy.  
 
Well I called the prosecutors office and they did in fact press charges against me. I can not believe this. Obviously, shopping while sleep deprived was a bad choice. So dumb. I wish I could do something but I don't know what. Any wisdom would be appreciated as I am out of my depth. I am concerned about the law but this could impact my operative credentialing.  
 
Did they make mistakes? Is anything missing? Too much of anything? Gaps? Anything at all?  
 
 
Thank you.
Guest
3254 days ago
Did LPO Paul Daniello ever get prosecuted for his involvement in the Sunnyvale store internal theft ring?
Kaelyn Amira
3254 days ago
skullywag: To the guy who said he saw LPO's struggle with a shoplifter in the parking lot....I hope these folks know what a "no-no" this is....even when with a "guy with a badge". Store security are not police officers, and set themselves up for a myriad of lawsuits when doing this. Walmart, probably the the largest loser in the country to shoplifters, has a "do not confront" policy.....and with good reason.  
 
"What if". What if the guy in the "football" jersey cocked back, and broke an employee's nose when confronted? What if he stabbed the employee? What if he got spooked, and slipped the merch back onto the shelf before exiting the store? The "what if" list could go on for days....
 
 
Are you saying that customers should be allowed to steal and we shouldn't be allowed to stop them? So we're supposed to stand by and let people steal? How is that going to help the store? I hope I'm reading this wrong.
Shigman
3253 days ago
Does LP really have a camera in the break room? And if so, why dont they ever do investigations when people steal other's food? Happens a LOT in the Concord store and I heard a rumor so I wanna get it cleared up.
Rick
3247 days ago
kojoin:
Rick: Tittle says it all. Ask me anything you want to know about this department.:face-devil-grin:
 
 
<blockquote><cite> Rick:</cite> Tittle says it all. Ask me anything you want to know about this department.:face-devil-grin: </blockquote>  
 
Help! What can I do?  
 
I was recently stopped by this group of people. I made a mistake and left the store with product. I opened the product to be certain that it would meet my needs. I suppose I opened it because everything in the store seems to be opened and well... I had been awake and working for nearly 2 days. I was the walking dead. I handled / opened 4 maybe 5 things. I of course put them all back (all but one) in package or on shelf. I suppose I was grazing I would shop carry put down, put back, pick up another item and consider it etc. likely in store an hour or so. I had no intention of "stealing" anything at Fry's. I am 40 years old with a perfect record not even a ticket. When I was at the store register I gave cashier 2 items which I decided not to purchase. That said one item remained about my person as I left the store. I was perhaps 2 strides past the person checking packages and was swarmed by (not sure I was so shocked and confused) This crack staff spun me around and handcuffed me (really hard/tight) and walked me to little room. I started to wake up about this time. I was polite when asked to have a seat and opted to stand. NOTE: this was a super dumb thing to do but it was just that and nothing more. I was afraid and feared everything. I have to be licensed by the state in order to perform my duties and was now nervous that I could be in real trouble. I was led to believe that if I signed this and this and this that I would be able to pay for the item or 3 x the value and not return to the store. I said "so this is the end of it if I sign these things? I didn't protest as I believed I would or may look worse by doing so. The paperwork info was wrong (address, and details about what happened) I shared with them it was written in error and he changed my address but didn't change any of my statements. Additionally, he was not looking at me perhaps never looked at me. The man who completed paperwork was not the same man I spoke with or questioned by in truth who spoke at or over me. He accused me of everything, called me a thief and criminal. "We have you from minute zero until you decided to take our product and leave the store. This is what we do for a living come on come on." So I said I can sign these and we move on? Yes. OK. But, this is written in error and does not reflect what i shared with the other person. He didn't say anything nor did he look up to me. I feel so stupid but I signed them because I did leave or would have left the store. Signed put pen down and in comes the policeman. He walked in and asked me if 24.00 product was worth going to jail. I of course said no but opted not to explain. He too called me thief etc. One guy said "ya she's slick". He used his radio and confirmed that I had no history. He then said "this is good the prosecutor will look favorably on this. I said "who?" Policeman said "your being charged with theft which is a felony." I said I thought we were taking care of this today. Nope not today. Good luck your free to go. I said so whats next what is happening? What should I expect? no answer and no copies of paperwork. Policeman never gave me his name, but I wish I had it. He manipulated me (I suppose he can) but he was mean saying he called for the "patty wagon (sp?). A few minutes later he told me how lucky I was that the transport car was busy.  
 
Well I called the prosecutors office and they did in fact press charges against me. I can not believe this. Obviously, shopping while sleep deprived was a bad choice. So dumb. I wish I could do something but I don't know what. Any wisdom would be appreciated as I am out of my depth. I am concerned about the law but this could impact my operative credentialing.  
 
Did they make mistakes? Is anything missing? Too much of anything? Gaps? Anything at all?  
 
 
Thank you.
 
 
Im not a lawyer, so please contact a lawyer for legal advice, these are my personal thoughts nothing more.  
 
Did you have the item concealed or were you just holding in your hand? Did the CA's (Courtesy Associates) ask to see a reciept for the item and you just kept walking ? If you did sign the papers out of fear or sleep deprivation you should tell that to your attorney or the judge. Also 24 dollars doesnt seem like it would be a felony.. but i dont know what state you live in.
Rick
3247 days ago
Shigman: Does LP really have a camera in the break room? And if so, why dont they ever do investigations when people steal other's food? Happens a LOT in the Concord store and I heard a rumor so I wanna get it cleared up.
 
 
No, there are no cameras in the break room. The only exception to this would be if the LP team has reason to believe that there is internal theft taking place in the break room such that it is worth installing a temporary hidden cam. These cams are very small perhaps, 1inch by 1inch connected to a 9 volt battery and some form of wireless reciver or DVR.  
 
As far as investigations when people steal other's food.. well no one really cares. There is no loss to the store and i seriously doubt anyone would waste time/resources on that. Im sorry.
Guest
3239 days ago
i was recently a victim of credit card theft and i was wondering if fry's cameras are recording all the time? also can the cameras see good enough to view someones license plate number jn the parking lot possibly as they where driving away? How far do they usually go? Have you ever heard of someone getting caught like this? what are the chances I'm going to get justice?
Guest
3238 days ago
Did they ever catch the guys who walked out of the San Diego store with a few carts of merchandise AT GUNPOINT??
Rick
3235 days ago
Guest: i was recently a victim of credit card theft and i was wondering if fry's cameras are recording all the time? also can the cameras see good enough to view someones license plate number jn the parking lot possibly as they where driving away? How far do they usually go? Have you ever heard of someone getting caught like this? what are the chances I'm going to get justice?
 
 
Yes Fry's cameras are recording all the time, however the recordings are generally of poor quality. By this i mean you can probably make out the description of a person, but the face may not be detailed enough for a judge/jury to believe beyond a reasonable doubt that the person in the video would be the person your convicting. Again, thats all asumeing that Fry's Loss prevention would take the time to investigate your credit card theft. You would need to go down to the store and talk to them in person. The good news is yes, i have heard of people getting caught like this but only because they came back and tried it again. The chances you will get justice are slim to none. More good news though, Fry's is responible for accepting your credit card from the wrong person, so if you make a claim to your credit card company you should get all of your money back.
Rick
3235 days ago
Guest: Did they ever catch the guys who walked out of the San Diego store with a few carts of merchandise AT GUNPOINT??
 
 
Not that I am aware of, no.
Guest
3207 days ago
question so i signed papers willing to pay my store 45 dollars for discounts tht i gave to my cousins and they accusd me of stealing some phones and a price change i had to do to fulfill what the tag was saying. i kept working and then my acting dm came in and said i was suspended till further notice. im guessing im fired but will any of this go on my record cause i would like to join the army and this will hurt me im sure and how long does it take for lp to track the phones so tht they wont be attached to me in anyway?
SDCherryPicker
3206 days ago
Guest: question so i signed papers willing to pay my store 45 dollars for discounts tht i gave to my cousins and they accusd me of stealing some phones and a price change i had to do to fulfill what the tag was saying. i kept working and then my acting dm came in and said i was suspended till further notice. im guessing im fired but will any of this go on my record cause i would like to join the army and this will hurt me im sure and how long does it take for lp to track the phones so tht they wont be attached to me in anyway?
 
 
So did you steal them or not?
ObiWan
3206 days ago
Rule #1 - especially at Fry's, never sign anything that waives any of your rights or admits any guilt.  
 
As to it going on "your record", unless Fry's files a criminal complaint, it's only kept internally. The Army may check with Fry's to verify employment history and do a background check. Could it prevent you from being accepted into the Army? Probably not.
Guest
3180 days ago
I am a lawyer. 99% of people who get into retail LP situations for whatever reason are brain dead. They sign stuff. They talk. Some people just cannot STFU. The only thing to do if you even think you are being accused of theft is to say, I have nothing to say to you. I want to call my lawyer. Rehearse these lines in front of a mirror over and over. In the real situation they are telling you that you will be treated worse if you sign, if you want to stay out of jail and employable you need to be able to stand up to pressure and people yelling at you and just STFU. I have nothing to say to you. I want to call my lawyer. Can I go now?  
 
The effects of running on at the mouth or signing papers is that at best you won't be employable, ever, and from now to 65 is probably a long time for you. Retailers run special credit bureaus of admitted thieves. You'll never be able to get your name off the list. And a criminal record for theft, no matter how minor, is also forever.
Guest
3180 days ago
I call what the receipt checkers do at the doorway "the final indignity". I know full well that there is nothing they can do if I walk past without stopping because I have already paid for the items and I am now the legal owner of said items, but I stop anyway because A) I don't want to deal with some over zealous and under trained employee who thinks he has a legal right to follow and accost me and B) they probably could ban you from the store and have you arrested for trespassing if you returned and Frys is convenient for me to shop at. What really pisses me off is when they lie to me. "Excuse me, we need to check your bag to ensure you were not overcharged." That's the only time I will even talk to them, and only long enough to tell them to stop bullshitting me, you're checking to see if I'm stealing and nothing you are doing is for my benefit.  
 
Some of the LP guys in the San Diego store are too fucking obvious too. Once you shop there on a regular basis you will recognize them all. For several years, there was one guy with a cleft lip who "randomly was walking around" nearly every time I was at the store. Sometimes I would fuck with him by following him around just to see what he would do.
Doc
3171 days ago
"I could not say for her specific situation and would very much recomend gettiing a lawyer.  
 
On that note, someone that is acused of doing something criminally generaly would need to go through the process of being convicted criminally before being pursed for a civil matter (IE money, or anything of monetary value). There have been cases where people are found not guilty criminally, but were than found guilt in civil court for the exact same thing. Most notably is O.J. Simpson who was found not guilty in a criminal court for murdering his wife but was than found guilty in a civil court for the murder of his wife and was sued for millions of dollars. One of the main difference between a Criminal and Civil court is how each party is found guilty. In a criminal court your must prove beyond a reasonable doubt that that person is in fact guilty as opposed to a Civil court, where all you need is a prepondarance of evidence, which is equal to saying "more than likely" that person is liable for XYZ monetary value. "  
 
The main reason civil proceeding follow criminal is that if the criminal proceedings end in a conviction, it is a slam dunk on the civil side. They can choose to go after you in civil court regardless of what happens in criminal (convicted, not, never arrested, etc.). It's just much easier if there is conviction in criminal because it has already been proven beyond a reasonable doubt.
jinxNya
3170 days ago
Rick....you seem to know a little more than you should about L.P...lol especially simply stuff you over herd. However, you're not entirely accurate, some of the stuff you mention is a little off, but pretty close. :face-monkey:
Guest
3144 days ago
>No, there are no cameras in the break room.  
 
Store 11 has a camera in the break room; been there for years.
Guest
3113 days ago
ok well the other day i got caught by my manager stealing some stuff they take me in and talk with me the PLO is on the phone asking if this is the first time i say yes and im sorry they take the stuff and say dont come back till we call you or so what is going to happen now i have heard they only have like 1 camera and the rest are dumbies what should i do im going crazy cause i keep trying to get on the right road but always end up messing up im ready to change i know i wont work there no more but i dont wanna go to jail if they find anything else they can use again me thanks in advance for all yalls help
ObiWan
3113 days ago
If Fry's didn't have you arrested on the spot, then they probably don't intend to prosecute you.  
 
That said, you might want to consider going back to college to obtain some usable skills.  
 
My personal recommendation would be to start attending a decent church, and pay attention to the sermons.  
 
Beyond that, keep in mind that, if Fry's doesn't prosecute you, you've just been handed a do-over. Don't mess this up.
Rick
3112 days ago
jinxNya: Rick....you seem to know a little more than you should about L.P...lol especially simply stuff you over herd. However, you're not entirely accurate, some of the stuff you mention is a little off, but pretty close. :face-monkey:
 
 
Lets just say that I have had access to extremely privleged information and situations with Fry's and Loss prevention for many years.  
 
Sorry I've been gone. Had to focus on finishing my degree for a while. Now that thats done and I'm gainfully employed again, feel free to ask more questions.
paperback_writer
3098 days ago
why does lp freak out every time a pmt is missing. those things are so fucking useless and sometimes lp will inhibit my sale.
Rick
3088 days ago
paperback_writer: why does lp freak out every time a pmt is missing. those things are so fucking useless and sometimes lp will inhibit my sale.
 
 
A PMT or (Personal merchandise tag) is basically a blank receipt. There worried that employees/customers will use them to get unpaid for merchandise out of the store. Customers bring in comparison items all the time, in some cases they just bought them brand new that same day at a different store. If your bring in an item and get a PMT for it and than leave without the CSA's getting it when you exit, it would be real easy to just come back in without the item, grab one off the shelf and walk out. They freak out, cause like you said "those things are so fucking useless". They are time consuming to fill out, and in addition many CA's dont fill them out correctly (Dashing out space where someone could add an additional item). I would think that a couple of monthes worth of PMT's would equal the value of a pair of portable Barcode scanners that sinc up and record the barcodes of items that are brought in. Would be quicker and more efficient IMHO. I believe walmart does this.
Cunningrodent
2992 days ago
Ok so I made a not so honest mistake and took something from my job. About two weeks went by and all of a sudden I got called into the managers office to talk to lp and one of my managers was sitting in as a witness. He explained what he does for the company and that when something gets placed on his desk that he usually has all the pieces to the puzzle. He asked me a whole bunch of questions:face-smile: about everything that I could have possible done wrong and then he eventually asked my about the product I took. I admitted to nothing of course and the interview eventually ended after a few questions about why I think theft happens. Now I know the camera angle where the product was taken from is non viewable.. My question is if they knew I did something wrong or had solid evidence would I still be working there or would they wait for any reason to fire me
ObiWan
2992 days ago
Cunningrodent: Ok so I made a not so honest mistake and took something from my job. About two weeks went by and all of a sudden I got called into the managers office to talk to lp and one of my managers was sitting in as a witness. He explained what he does for the company and that when something gets placed on his desk that he usually has all the pieces to the puzzle. He asked me a whole bunch of questions:face-smile: about everything that I could have possible done wrong and then he eventually asked my about the product I took. I admitted to nothing of course and the interview eventually ended after a few questions about why I think theft happens. Now I know the camera angle where the product was taken from is non viewable.. My question is if they knew I did something wrong or had solid evidence would I still be working there or would they wait for any reason to fire me
 
 
Wait...what?!!? It's now an "honest mistake" to take something from your job? By any other definition, that's called theft.
Cunningrodent
2992 days ago
ObiWan:
Cunningrodent: Ok so I made a not so honest mistake and took something from my job. About two weeks went by and all of a sudden I got called into the managers office to talk to lp and one of my managers was sitting in as a witness. He explained what he does for the company and that when something gets placed on his desk that he usually has all the pieces to the puzzle. He asked me a whole bunch of questions:face-smile: about everything that I could have possible done wrong and then he eventually asked my about the product I took. I admitted to nothing of course and the interview eventually ended after a few questions about why I think theft happens. Now I know the camera angle where the product was taken from is non viewable.. My question is if they knew I did something wrong or had solid evidence would I still be working there or would they wait for any reason to fire me
 
 
Wait...what?!!? It's now an "honest mistake" to take something from your job? By any other definition, that's called theft.
 
 
And by any other definition what you have committed is called illiteracy .. I said NOT so honest mistake jackass. And I didn't come here to be judged I came to ask a question I thought this forum was an open one
ObiWan
2992 days ago
You're correct. I'm wrong. It was my oversight. My apologies.
Guest
2992 days ago
That really depends on if they like u or not. Usually when u go in there they only suspect u. They rarely know who has taken something. A lot of people just snitch on themselves. But afterwards they may start being an ass to you if they don't want you there
Guest
2932 days ago
i've been following this thread and i have some questions. i was banned for stealing at a frys california store. this was 2-3 years ago.  
 
i made a pretty big mistake of coming back. i recently bought 2 things with my credit card at frys. no problems, card went through and i was able to leave with my items. will my name pop a red flag later? if so, what will happen? will frys contact me? will they arrest me for trespassing?  
 
thank you for those who can answer my questions
Guest
2932 days ago
anyone?
ObiWan
2932 days ago
If ou check other threads on the same issue, apparently Fry's keeps a big book of pictures of all of the people who have been banned from every shopping there. Low tech to say the least.  
 
Your chance of being found out? Not very high. That said, why risk it? What could Fry's have that you can't get elsewhere or online?
Guest
2932 days ago
thanks for your reply ObiWan. did a search and read about the big book you mentioned, agree that it is pretty old school. who would recognize everyone?  
 
i was stupid. didnt know friends wanted to go to a frys till we got there. i figured it's been so long, and a different store than where i stole from, so no one would care right?  
 
i'm just concerned if they decided to add my name to a database. though the cashiers computer screen didnt go nuts when i used my credit card. my name is on the receipt though. i just wonder if a red flag would pop up at a later date? : |  
 
can you link me to any threads with similar issues? thanks a lot  
 
where is rick? i would like his input too
SDCherryPicker
2931 days ago
Guest: thanks for your reply ObiWan. did a search and read about the big book you mentioned, agree that it is pretty old school. who would recognize everyone?  
 
i was stupid. didnt know friends wanted to go to a frys till we got there. i figured it's been so long, and a different store than where i stole from, so no one would care right?  
 
i'm just concerned if they decided to add my name to a database. though the cashiers computer screen didnt go nuts when i used my credit card. my name is on the receipt though. i just wonder if a red flag would pop up at a later date? : |  
 
can you link me to any threads with similar issues? thanks a lot  
 
where is rick? i would like his input too
 
 
You are reading too much into this. Fry's isn't that advanced. You don't need to worry. I worked there for almost 5 years and have seen a few come back after being caught stealing and shop just fine without any problems. honestly they don't care as long as you don't steal again.
Guest
2931 days ago
SDCherryPicker, thank you for your response. you put me at ease with your explanation and experience. thanks. yeah, i think i am reading too much into this. i tend to over-think quite a bit. bad habit of mines.  
 
anyways, definitely learned a lesson. never ever again. no more frys for me.  
 
SDCherryPicker, did you work LP during your time at frys?
ObiWan
2931 days ago
It still begs the question - WHY shop at Fry's when there are alternatives? You don't have to risk being recognized, you won't have to go through the TSA style groping upon leaving Fry's.
Guest
2930 days ago
ObiWan, i ask myself the same question over and over again recently. i dont know, i was just being stupid. but you're right, i'm not gonna risk it, never ever again. no more frys for me.
dclark
2928 days ago
I have a Question.. considering my cousin was too scared to ask. (LMAO). He works at a walmart as a overnight stocker.. he ended up stealing a box of condoms, probably no more than $11 or $12 dollars.. (He feels really bad, but doesn't want to return the item to avoid possibly getting fired..) First Question: 1. Does Walmart have overnight people who monitor their cameras? he said that he is worried that he might have stolen the item in view of a camera, and was wondering if A.) They have loss prevention or someone who watches cameras overnight, or B.) If they do not, does the loss prevention people go back and look at all the footage for the night to see if anyone stole something while they were off? like when they start their shift the next morning. Or do they only go back and look at previous footage if they are suspicious that a certain person stole something?
ObiWan
2928 days ago
dclark - many retail stores do have people that monitor the cameras during the night when the store is being restocked. If several days have passed, then your cousin may have gotten away with this particular caper. But...it points to a bigger, moral issue. If he thinks he's gotten away with this, what else is he willing to try to get away with?
frysemployee
2928 days ago
Some retailers keep that evidence around and wait for you to think you got away with it so you steal more and give them more evidence against you.  
 
Or they just didn't even notice, who knows. Either way your cousin is quite the idiot risking his job and all future jobs stealing something worth peanuts. Truly a world class idiot.
SDCherryPicker
2927 days ago
Walmart doesn't prosecute anything under $75.
Ronin
2901 days ago
Today I was buying and returning items in Babies-r-us (Las Vegas). On the beginning I tried to return an item, but because I didn't have the recieve, I was told that I can't return it. OK. Me, my girlfriend and the baby walked out of the store after not choosing and not buying anything. Before we left, I placed the "not return items" back in my gift bag (we got the item as a gift after the baby was born. When we left the store we passed a gentelman who than returned and stayed close to our car, pretending to not doing anything, but obviosly taking pictures of our car and us with his cell phone. I couldn't get peace with this and drove back to the store. I asked one of the cashiers (the one handling us with the return item) if this guy is working there as a security. She told me that she knows what I am talking about and said that yes, he was a security person. My question is, is the loss prevention officer allowed taking pictures of individuals on his cell? Thank you in advance.
littletroublemaker
2884 days ago
Rick:
Guest: Why do some LPO act like real cops?
 
 
You give someone some power over another person, even as small as it is and in some cases it goes to their head. Your probably having to deal with someone that wants to feel powerfull all the time and can only do so by obtaining a LPO position. (snip)
 
 
Yup. Anyone here ever catch a movie called "The Experiment"? It's based on "The Stanford Prison Experiment", in which volunteers were randomly assigned roles as "prisoners" or "guards" to see how they would behave. In a nutshell, even the psychologists monitoring the experiments were apalled by how quickly the "guards" started bullying the "prisoners", and they eventually ended it ahead of schedule. There's a reference website here:  
http://www.prisonexp.org/  
... because lots of folk talk about it but nowhere near enough people truly understand what this experiment reveals about unchecked power in ordinary humans.  
 
I don't intend to insult Loss Prevention. I've met several individuals in that department (as well as supervisors in other departments) who are decent, hard-working human beings. Further, most of them seem to genuinely want to do their jobs, improve their lives by playing within the rules, and treat everyone with at least a reasonable amount of courtesy and respect.  
 
However, I perceive that the entirety of Fry's management, from the Fry Brothers (and Whatshername) all the way down to the department managers should be forced to sit through a class on this experiment and then write a (non-plagarized) paper on what the results of the experiment mean to Fry's. Papers built around the thesis that "the worse the economy gets, the worse we have to treat our bottom-rank associates to keep solvent" would automatically fail, while any papers incorporating the concepts of "enlightened self-interest" or "short-term investments for long-term stability and profit" should be given at least a passing grade.
Rick
2866 days ago
Cunningrodent: Ok so I made a not so honest mistake and took something from my job. About two weeks went by and all of a sudden I got called into the managers office to talk to lp and one of my managers was sitting in as a witness. He explained what he does for the company and that when something gets placed on his desk that he usually has all the pieces to the puzzle. He asked me a whole bunch of questions:face-smile: about everything that I could have possible done wrong and then he eventually asked my about the product I took. I admitted to nothing of course and the interview eventually ended after a few questions about why I think theft happens. Now I know the camera angle where the product was taken from is non viewable.. My question is if they knew I did something wrong or had solid evidence would I still be working there or would they wait for any reason to fire me
 
 
Sounds like they strongly suspected you, but couldnt find any evidence to convict you. They could b waiting to see if you steal again. Normally when they interrogate someon like that there pushing for an admission of guilt which you did not give them. They are no doubt watching and waiting for you to make a mistake. My advice, dont steal.
Rick
2866 days ago
Guest: i've been following this thread and i have some questions. i was banned for stealing at a frys california store. this was 2-3 years ago.  
 
i made a pretty big mistake of coming back. i recently bought 2 things with my credit card at frys. no problems, card went through and i was able to leave with my items. will my name pop a red flag later? if so, what will happen? will frys contact me? will they arrest me for trespassing?  
 
thank you for those who can answer my questions
 
 
Were you convicted of theft? Did you sign the crimincal tresspass warning? Even if they verbally warned you that you were not allowed on Fry's property this warning lasts for life. That being said, I have never heard of them utilizing any kind of computer software that identified someone as criminal trespassing. Your credit card may have yor name on it, but there are lots of people who probably share both your first and last name. As far as the discussion bout the book that has everyones picture in it, thats called the "B.O.L.O" book which stand for "Be on lookout". This book constantly has photos coming in and out of it. Regardless of whether or not your in the BOLO book, there is no doubt your picture is somewhere in there loss prevention system if they arrested you for theft. The only exception might be if you were considered a juvenile at the time. You are taking a risk entering onto Fry's property. However, if no action was taken at the time yo tresspased I dont think it would be something I woul worry about.  
 
As always, these are my opinions. Speak to a lawyer for a more definitive answer.
Rick
2866 days ago
dclark: I have a Question.. considering my cousin was too scared to ask. (LMAO). He works at a walmart as a overnight stocker.. he ended up stealing a box of condoms, probably no more than $11 or $12 dollars.. (He feels really bad, but doesn't want to return the item to avoid possibly getting fired..) First Question: 1. Does Walmart have overnight people who monitor their cameras? he said that he is worried that he might have stolen the item in view of a camera, and was wondering if A.) They have loss prevention or someone who watches cameras overnight, or B.) If they do not, does the loss prevention people go back and look at all the footage for the night to see if anyone stole something while they were off? like when they start their shift the next morning. Or do they only go back and look at previous footage if they are suspicious that a certain person stole something?
 
 
I could only guess what type of practices walmart employs. If he really wants to make things right, perhaps he could just go purchase the same thing he stole and put it back on the shelf. Keep the reciept heh.
Rick
2866 days ago
Ronin: Today I was buying and returning items in Babies-r-us (Las Vegas). On the beginning I tried to return an item, but because I didn't have the recieve, I was told that I can't return it. OK. Me, my girlfriend and the baby walked out of the store after not choosing and not buying anything. Before we left, I placed the "not return items" back in my gift bag (we got the item as a gift after the baby was born. When we left the store we passed a gentelman who than returned and stayed close to our car, pretending to not doing anything, but obviosly taking pictures of our car and us with his cell phone. I couldn't get peace with this and drove back to the store. I asked one of the cashiers (the one handling us with the return item) if this guy is working there as a security. She told me that she knows what I am talking about and said that yes, he was a security person. My question is, is the loss prevention officer allowed taking pictures of individuals on his cell? Thank you in advance.
 
 
Yes, if its in a public place. However, if they post it around the store or show it to store employees it could be considered defamation of character. This means that if you have done nothing wrong in terms of theft etc and there showing people the picture and saying "Hey watch this guy and his family, there thieves that come in the store and steal" you can sue for civil damages asumeing you can prove that they wrongfully dragged your name through the dirt.
ggkika
2857 days ago
I have a question about their security cameras outside....do they face the direction of where people come in and out? Or the whole entire parking lot?
BorderPatrol
2855 days ago
ggkika: I have a question about their security cameras outside....do they face the direction of where people come in and out? Or the whole entire parking lot?
 
 
They're pan and tilt cameras. Depending on the store, but they can capture video from the front entrance and the parking lot. You can follow someone leaveing the store to their car. The usually have a camera at the front entrance as well to capture licence plates if need be.  
 
They don't monitor the entire parking lot though if that's what your're asking.
Guest
2854 days ago
A friend of mine changed the price tags on some items at her job, bought the items and gave it to the clerk who hold bags until employees shift end, when she went to get her bag the clerk said it has to be approved by the SM, so she left and decided not to go back to work this was her first time and she's scared...what happens now
frysemployee
2854 days ago
Well, she kind of fucked up by changing the price in the first place. Strike two was not going into work, makes her look guilty if they suspect something. Either way, don't admit to jack shit. The burden of proof is on them.
Guest
2854 days ago
can the police still come and get her from her home.. and yeah it was crazy what she did..
SDCherryPicker
2853 days ago
Your friend is a complete idiot.
Guest
2853 days ago
Yeah she's pretty much regretting it..however, does anyone know if the police can come to her house anyway, they have the three items and her money?
flea
2851 days ago
BorderPatrol:
ggkika: I have a question about their security cameras outside....do they face the direction of where people come in and out? Or the whole entire parking lot?
 
 
They're pan and tilt cameras. Depending on the store, but they can capture video from the front entrance and the parking lot. You can follow someone leaveing the store to their car. The usually have a camera at the front entrance as well to capture licence plates if need be.  
 
They don't monitor the entire parking lot though if that's what your're asking.
 
 
Fry's mainly uses Pelco Spectra IV cameras... finally upgrading most of them to color. These are pretty standard in most retail areas and mainly because of their high clarity and 13x zoom.
Guest
2776 days ago
Hi Everyone,  
I am an associate and found a highly discounted product so I save it and have my friend pick it up with my quote. They chased after my friend when he is going to his car and have him come back and return the product (can they do that?). Also they interrogated me (asking who is involve and so forth) and have me signed the statement of telling the truth. Now I have never steal or do anything illegally, this was the only thing that I have done throughout my years at fry's (many years), my concern is does this mean I should start looking for another job? And what action should I take?  
 
Thank you in advance
Guest
2775 days ago
your friend is an idiot... Once you've purchased an item it's now yours. You can do whatever you want with it
skullywag
2773 days ago
Guest: your friend is an idiot... Once you've purchased an item it's now yours. You can do whatever you want with it
 
 
Unless your buddy changes a price tag on a $500 item to $5 then calls you to come buy it....then you're both thieves and deserve to be chased down.
Guest
2773 days ago
@ Skullywag: I believe what happened was the there was an error in our POS system listing the price at a significantly lower (it rung up at the price) thus I made a quote (thinking it's a great one day sale) and have someone buy it (because I don't think we can buy on the clock and on one day sale item). The price got fixed later on.
k12k11
2771 days ago
what was the item? the printer?
Guest
2744 days ago
I have a question as a new employee:  
 
Are we required to ready/complete even in our off times when we are not scheduled to work (i.e. coming with family/friends to shop)? Do they keep track of you esp if you visit another store?
Guest
2742 days ago
^ no. But if u wanna look like a retard then by all  
Means go for it
Guest
2693 days ago
Can fry's associates Add some people From LP on Facebook?
t0rrent
2692 days ago
Probably not unless policy changed. At 21 I had one of the LP guys tell me they were not even allowed to go to a party hosted by a fry's associate due to possible conflicts of interest.
Guest
2691 days ago
=(..all my good friends are from lp..owell i can live whit it. thanx
Guest
2646 days ago
What is your best advice for someone who has signed a statement that is self incriminating but actually believes it was wrong. Scaring people into these situations can cause bad decisions.
ObiWan
2646 days ago
Guest: What is your best advice for someone who has signed a statement that is self incriminating but actually believes it was wrong. Scaring people into these situations can cause bad decisions.
 
 
It's a bit late now. If you signed a statement that "I did [fill in the blank]", you're basically SOL. If Fry's (or whomever) takes legal action, your only plausible defense is that you were forced to sign it, or it was "signed under duress". But...the facts will need to back that up.
skullywag
2645 days ago
Guest: What is your best advice for someone who has signed a statement that is self incriminating but actually believes it was wrong. Scaring people into these situations can cause bad decisions.
 
 
Uh, Find a spine? To my knowledge Fry's does not use water-boarding, thumb screws or bamboo under the fingernails to get folks to sign these peices of paper. What is so hard about the concept of being truthful? If they want you to sign something that says you did something THAT YOU DIDN'T....why on Gods green earth would you? Fear? Fear of what? Losing your last measly paycheck, when signing said piece of paper might deny you unemployment checks later? Spineless folks put up with shit, and scare easily in the work place because they "need this job".... buddy, let me tell you, there are plenty more out there.  
 
Not to sound overly harsh... but it's insane to self-incriminate YOURSELF (frys can only hand you that piece of paper, YOU are the one who does or does not sign it) and then ask "what is your best advice?" This shows you have absolutely no control over yourself to the point you can't make a rational decision on your own, or deal with said mistake afterward. A book on building self esteem might be on order. Because an employer treats you like trash, doe not mean you ARE trash.
domo12
2633 days ago
Rick: Tittle says it all. Ask me anything you want to know about this department.:face-devil-grin:
 
Help me please I have a friend who is in court right now of felony grand larceny.... LPO lied and said they seen my friend put some thing in her purse but she didn't and the cameras says other wise. What should she do? And can the convict her of what he said but that camera says other wise?
Guest
2630 days ago
Hi Rick, I really like this thread for just how informational it all has been (your posts and posts from others). Just wondering, are LP members typically merchandisers/sales/supervisors that got promoted to LP or do you have to apply for it? Also, how many people total are caught stealing per month, and how many of those caught are associates (caught on camera, and if it counts, signed papers)? Roughly how many people are suspected of thieving every week? How many of those being suspected are closely monitored and followed?
domo12
2629 days ago
A friend of mines walk into a lowes in Va pick up some domestic items and shopped around alittle she then decided she didn't want the items so see put the items back in a aisle that was being recorded and secured with cameras. When walking out the door the alarm system went off but people was walking in as she was walking out at the same time, still walking out the first set of doors some man ran up to her and tells her to come here she says no, the man asks her again and she replied the same again NO. The man then trys to grab her and she ran. The man chases after her and writes her tag numbers down. 2 weeks later she gets pulled over by the police for a warrant of her arrest from lowes. When going to to court the same man that asked her to come back into the store was there and another man which I'm guessing is LPO. The man made up a whole store about my friend and its not the true story I know because I was there with her at the time. She already haves a paid attorney. My question to u would be what can my friend do now to get her self out of this situation of two LpO lying on her? Or can u just give me some advice plz
t0rrent
2629 days ago
It will be a case of he said she said. If they have no video proof to submit to the courts she will probably get off, especially if she has a lawyer.
LV803
2410 days ago
Rick: Tittle says it all. Ask me anything you want to know about this department.:face-devil-grin:
i was falsely picked out of a line up and arrested for shoplifting from a wal mart. my warrant stated that i was approached by loss prevention trying to leave with 700 odd dollars worth of merchandise. they say a witness identified me and it was also caught on camera. none of this ever happened,. at least not with me. i was arrested yesterday. i lost my job. i tried contacting loss prevention at the store and i have yet to get a reply. can i sue?
Guest
2410 days ago
I work at Kohl's. The other day after i punched out in the break room, i found LP outside the break room door. I asked if we're checking bags today. She gestured to reach so i gave her my fanny pack. She found a bottle of cologne and asked me where i got that. I said it's from a different location Kohl's, December 2011. She seized it from me and told me to follow her at the manager's office. She decided to do a research of my purchases dating back 2011. After a while, she handed me back my cologne, never said anything. I asked if she found my receipt. LP didn't answer and mumbled about a problem with UPC and left the room. I checked with Customer Service as to our inventory vs floor count of the cologne. Nothing is missing. WTF! The Store Manager helped me find and print my old receipt for the cologne for my protection. What a relief. Does LP need a probable cause to seize a personal item? How can i crucify this freaking LP bitch?
Guest
2410 days ago
"How can i crucify this freaking LP bitch?"  
 
There are many problems with what you just said. First you probably signed an agreement when you were hired saying you agree to have personal belongings searched. Second, you voluntarily gave up your bag so technically she didn't seize the item. From the LP person's standpoint they found an item that the store carries in your bag with no receipt. And it's not like it was gum. It was something of value.
Guest
2409 days ago
Guest 15882,  
 
I was under the impression that LP only catches employees when LP has proof like pictures or when someone witnessed it. This was the first time an item in my bag got investigated.  
 
Regarding the Second scenario you pointed out, if i don't voluntary give my bag during bag check, i would get in bigger trouble, right? I really don't have no choice in that.
Charlie
2407 days ago
 
 
Help! What can I do?  
 
I was recently stopped by this group of people. I made a mistake and left the store with product. I opened the product to be certain that it would meet my needs. I suppose I opened it because everything in the store seems to be opened and well... I had been awake and working for nearly 2 days. I was the walking dead. I handled / opened 4 maybe 5 things. I of course put them all back (all but one) in package or on shelf. I suppose I was grazing I would shop carry put down, put back, pick up another item and consider it etc. likely in store an hour or so. I had no intention of "stealing" anything at Fry's. I am 40 years old with a perfect record not even a ticket. When I was at the store register I gave cashier 2 items which I decided not to purchase. That said one item remained about my person as I left the store. I was perhaps 2 strides past the person checking packages and was swarmed by (not sure I was so shocked and confused) This crack staff spun me around and handcuffed me (really hard/tight) and walked me to little room. I started to wake up about this time. I was polite when asked to have a seat and opted to stand. NOTE: this was a super dumb thing to do but it was just that and nothing more. I was afraid and feared everything. I have to be licensed by the state in order to perform my duties and was now nervous that I could be in real trouble. I was led to believe that if I signed this and this and this that I would be able to pay for the item or 3 x the value and not return to the store. I said "so this is the end of it if I sign these things? I didn't protest as I believed I would or may look worse by doing so. The paperwork info was wrong (address, and details about what happened) I shared with them it was written in error and he changed my address but didn't change any of my statements. Additionally, he was not looking at me perhaps never looked at me. The man who completed paperwork was not the same man I spoke with or questioned by in truth who spoke at or over me. He accused me of everything, called me a thief and criminal. "We have you from minute zero until you decided to take our product and leave the store. This is what we do for a living come on come on." So I said I can sign these and we move on? Yes. OK. But, this is written in error and does not reflect what i shared with the other person. He didn't say anything nor did he look up to me. I feel so stupid but I signed them because I did leave or would have left the store. Signed put pen down and in comes the policeman. He walked in and asked me if 24.00 product was worth going to jail. I of course said no but opted not to explain. He too called me thief etc. One guy said "ya she's slick". He used his radio and confirmed that I had no history. He then said "this is good the prosecutor will look favorably on this. I said "who?" Policeman said "your being charged with theft which is a felony." I said I thought we were taking care of this today. Nope not today. Good luck your free to go. I said so whats next what is happening? What should I expect? no answer and no copies of paperwork. Policeman never gave me his name, but I wish I had it. He manipulated me (I suppose he can) but he was mean saying he called for the "patty wagon (sp?). A few minutes later he told me how lucky I was that the transport car was busy.  
 
Well I called the prosecutors office and they did in fact press charges against me. I can not believe this. Obviously, shopping while sleep deprived was a bad choice. So dumb. I wish I could do something but I don't know what. Any wisdom would be appreciated as I am out of my depth. I am concerned about the law but this could impact my operative credentialing.  
 
Did they make mistakes? Is anything missing? Too much of anything? Gaps? Anything at all?  
 
 
Thank you.
 
 
Call a reputable criminal attorney and get their advice. You may be able to plead not guilty and win considering it sounded like an honest mistake. If you need a good attorney, you can go to your local public defender's office, explain to them what happened, and they may either agree to represent you or give you a referral to an attorney that does quality work.  
 
Good luck.
Guest
2404 days ago
What does the acronym DOL mean when used by Fry's Loss prevention?
katieb001
1882 days ago
Rick: Tittle says it all. Ask me anything you want to know about this department.:face-devil-grin:
 
 
Question:  
Can a manager at Wal-Mart or LP at Wal-Mart tell family and friends about someone who had gotten caught shoplifting from the store? Isn't there a policy of confidentiality or something like that to protect the person who had shoplifted?
Guest
1881 days ago
It's not illegal for them to talk about someone getting detained. It's probably against company policy though.
Stewie
1880 days ago
Stewie 12 minutes ago edit quotepermalink  
What if employee was seen on camera concealing a few fragrance testers, and was interrogated about it a few days later. They admitted they had done it but didn't sign anything. Do they usually tape the interrogation? If they do tape the interrogation, does the loss prevention person have to inform the employee? If there is actual video footage of this concealment, can the person view it? Can a lawyer ask for a copy to view?
Guest
1880 days ago
I'm not aware of any taped interviews at Fry's. In California, people need to be informed if they are being audio recorded. If your case does go to court, and the company offers video of you concealing the items as evidence, your lawyer can request to view it. That's standard practice. Here comes the standard berating. Why would anyone give up their job to steal some stupid crap like fragrance testers? You are lucky that you live in a time in which your hands aren't cut off for such idiotic crimes. If your crime becomes official/on the record, good luck getting a job in the next 7 years. No one in their right mind will hire you.
vitatm
1875 days ago
sorry guys! but im just asking what will happen to me for employee theft? .. loss prevention accused me stealing, but i did, i told them the truth, i co operated,saying i took a like 3000$ worth of items, but they accused me of everythiing that the store was at loss..and that was like under 10000$, so i made a statement, saying i did talk some items but not all....., but the thing is i dont think that the they have proof.. like evidence on vedios or anything.. but i already made a statement because i paniced and everything.. so anybody know wht would happen to me?  
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Guest
1874 days ago
You've proven that you are a fucking idiot in three ways. One, you stole from your employer. Good luck getting another job again any time soon. Two, you admitted to it without consulting a lawyer. Three, you posted this bullshit in 3 different fucking threads. Fuck you.
r3j3ct
1874 days ago
Guest: You've proven that you are a fucking idiot in three ways. One, you stole from your employer. Good luck getting another job again any time soon. Two, you admitted to it without consulting a lawyer. Three, you posted this bullshit in 3 different fucking threads. Fuck you.
 
 
Your anger just fuels his troll..... sigh
Charlie
1874 days ago
What's the best way to steal if you're a customer? Employee? :face-devil-grin:
Guest
1846 days ago
this is how you you steal:  
 
1. dont be a nigger.  
 
2.
Guest
1846 days ago
This is how you troll:  
 
1. Something something...nigger... something something.  
2. *I am such a rebel, I typed nigger on the interwebs!!!
Guest
1846 days ago
It's easy to shoplift at Frys, especially when you're employee there and can open the clan shells. But only for shoplifting small things you can hide inside pocket and shirt. Closing hour especially makes it easy to shoplift.
Guest
1820 days ago
so i got caught shoplifting..not a proud thing but i admit it....now i did sign that stuff and confessed to it..and they let me go next day the guy calls me up saying that i need to come in to sign a paper for the stuff that i stole so i can pay it back....is this a trap for me or is it a real thing?
Guest
1820 days ago
was working at walmart  
-guest 58117
Rick
1792 days ago
Guest: so i got caught shoplifting..not a proud thing but i admit it....now i did sign that stuff and confessed to it..and they let me go next day the guy calls me up saying that i need to come in to sign a paper for the stuff that i stole so i can pay it back....is this a trap for me or is it a real thing?
 
 
If you read through this post, you will see that it's been said several times to never sign anything. They may pressure you into signing various documents by making threats, telling you there going to call the police and various scare tactics. Never sign anything period. Never say anything period. Expect to be lied to and given false and misleading information. You should definitely contact a legal advisor if you have been accused of theft and they are pressing charges.
Rick
1792 days ago
Stewie: Stewie 12 minutes ago edit quotepermalink  
What if employee was seen on camera concealing a few fragrance testers, and was interrogated about it a few days later. They admitted they had done it but didn't sign anything. Do they usually tape the interrogation? If they do tape the interrogation, does the loss prevention person have to inform the employee? If there is actual video footage of this concealment, can the person view it? Can a lawyer ask for a copy to view?
 
 
If they interviewed / interrogated you for concealing something your done. Your termination is impending. There now looking to try to get you to admit to it and find out if you have stolen anything else before they either press charges or give you the boot. Fry's has a very high turnover rate. Retail staff are easy to replace and even something as simple as fragrance testers is a sign that you might steal other stuff. There not going to take the risk of letting you stick around. They probably watched you for a few days to see if you would steal anything else that might lead them to other employees or other high value items.
Guest
1781 days ago
I was caught shoplifting at a department store and was banned from mall property. I worked at another store in the mall and had to quit that position because I wasn't allowed at the mall anymore. A couple days later I got a call from my store's LP saying that because of the reason why I quit, they were launching an LP investigation against me. Can they do this?
Guest
1781 days ago
The store can do whatever the fuck they want to do...you stole from them. Them doing an "investigation" does not violate your rights. Now, whatever their findings are will be subject to what they can prove, and law. If you had a "habit" of stealing from them, and there is a chance you were on camera performing your habit...you might be in some legal trouble.  
I really don't get the whole "I stole from them, do they have the right to do anything about it" attitude. You're not the injured one here...they are. They lost money, and caught a scum bag thief. All you have to do is live with being one.  
No sympathy here.
Guest
1781 days ago
No, I think that you misunderstood my question. I never stole anything from the store that I worked for. I stole from a different unrelated department store in the mall. But since i was banned from mall property, i had to tell me current employer why i needed to quit my current position. They are conducting an investigation based on 1 act of theft from a completely different store after I had already quit. If i had not even told them the real reason why i was quitting they would have never even known about this incident.
ObiWan
1781 days ago
Because you stole from another store at the mall you worked at, and you told your former employer why you quit, it logically puts you under suspicion. Poor decisions have consequences. Live with it. The best thing that can happen is that you learn from it.
Guest
1780 days ago
A thief is a thief. You are a person who steals. Being selective about who you steal from does not make anything better. Just thank God that the other store didn't prosecute. Your ex-employer has just cause to wonder if you stole from them also.  
I'm willing to bet you did....  
 
Is it my imagination, or has this thread evolved into a confessional for the morally bankrupt?
Guest
1780 days ago
Guest 53987,  
 
What would make you possibly think that they cannot investigate suspected internal theft? They have every reason to believe that you may have stolen from them and can conduct whatever internal investigation that they want. They can review security footage, paperwork that you may have signed. They can investigate anything that happened in that building. Why would possibly make you think otherwise?
Chris_Tomkinson
1779 days ago
Guest: No, I think that you misunderstood my question. I never stole anything from the store that I worked for. I stole from a different unrelated department store in the mall. But since i was banned from mall property, i had to tell me current employer why i needed to quit my current position. They are conducting an investigation based on 1 act of theft from a completely different store after I had already quit. If i had not even told them the real reason why i was quitting they would have never even known about this incident.
 
They can review all camera footage of you, transaction records, etc and interview co-workers. If you haven't stolen anything from there, then obviously their investigation won't turn up anything.  
 
Don't list them as a job reference.
Rick
1471 days ago
85,000 views and counting. Who would have thought.
v1974
1356 days ago
lmao Rick if you're still looking at this thread-- wondering if Frys uses alarm systems at the door? My friend had something with that white sticker bookstores use for their alarm systems in her bag when she left, and is now paranoid because she heard a faint beeping when she left the Frys store
Kitsune
1351 days ago
Hilarious reading all these comments from so long ago. I especially liked the comment about how the SM @ ST23 consistently tells associates she thinks she can trap that she can always just go play back the audio. Melissa will tell someone who she thinks is a sucker whatever she thinks will get her the response she is looking for. I had a hard time not snickering when she'd let one of those lines loose while sitting witness in the office for her. Seemed really funny at the time, back when I really thought Fry's was going somewhere and that I was along for the ride; now it just seems sad.
thundergod12
1311 days ago
Rick: Tittle says it all. Ask me anything you want to know about this department.:face-devil-grin:
 
hey still available????
Rick
1149 days ago
thundergod12:
Rick: Tittle says it all. Ask me anything you want to know about this department.:face-devil-grin:
 
hey still available????
 
 
Late reply. Sorry. I saw your thread and the responses you got were all sound advice. You didn't commit a theft as you didn't exit the store with any merchandise. However, you should know that some cities / states have a misdemeanor charge known as "Criminal Mischief" which basically means you were in the process of stealing. It's a gray area but police officers have and do prosecute people for this. Fry's loss prevention however does not. Based on what you mentioned in your thread, you got "burned" I.E. they sacred the shit out of you so you wouldn't leave the store with the merchandise. They did this because as someone has already said, they lost "continuous surveillance" of you once you entered the bathroom which means you could have dumped the package / item somewhere in the restroom before you left the store.  
 
Lastly, as someone has already mentioned, your stupid for stealing in the first place as a theft will literally ruin your life. Nobody trusts a thief, wants to hire a thief, date a thief or be associated with a thief. It will haunt you for many years and cost you far more than you could ever steal both financially and socially.  
 
Regards,  
 
Rick
Guest
1143 days ago
When it comes to Fry's never sign anything ever would be a good rule of thumb even when they hire you. I kid but seriously just trying to save you.  
 
I'm just curious here if anyone being accused has ever asked LP to write up and sign their own agreements. For instances,  
 
LP - "You have a good chance of keeping your job if you tell us who else has been stealing."  
Accused - "Put that in written that I keep my job and I'll consider it."  
 
Obviously they won't do it but will tell you real quick they aren't going to be willing to stand behind anything they seemingly offer you.  
 
 
Also curious as to if anyone has ever tried to play it back on LP by admitting to stolen items they never took to see how they react to them.  
 
Accused - "So you know about the iPod I stole 2 weeks ago?"  
LP - "Yes"  
Accused -"Well you're full of shit so unless you have some hard evidence on an iPod I never took I think we're done here as you have no credibility with me now."  
 
I mean you can tell them you stole half of the store but as long as you dont sign a confession, and they have no proof there is nothing they could do about it. They won't have proof either if you never did it. I just wonder if LP in an attempt to push more information out of someone would actually fall trap to this.
ffl007
1133 days ago
Where is FRYSE01 located?
Guest
1127 days ago
I know this post is old but we had a LP guy come into where I work and question everyone. He started off with small talk and I was nice because I felt intimidated. He seemed nice but I could tell there was something wrong with his behavior. He then accused me of stealing. He didn't even ask me or ask why, he just said, "Why did you steal?". I was shocked and irritated because I was being accused of something I didn't do. He proceeded to tell me they have tiny cameras the since of a pin head and they are, can be and may be in the store now. Which made me scared that there could be some in the bathroom. I felt creeped out with him, as it was, so I was really creeped out. I signed the freakin' papers at the end and wrote what he told me because I didn't know I had a choice. He was very stern, demanding and threatening. I put ellipses at the end of the sentences because I was hoping I would be questioned by someone OTHER than him why I did... but now I won't be.  
 
He told me AFTER our conversation that it was "confidential", not to tell anyone and write it down. I am so irritated because I feel like I was forced to write, sign and personal information that I don't even coworkers to know.  
 
Was our conversation legally confidential or is it a scare tactic?  
Does he have to have all of my personal information? Can he, additionally, write it down in his personal notebook?  
If he really wants my personal information can't he just ask the company? I understand that it is on record from me applying and being hired but I don't trust him to know where I live, when I was born, etc.  
Am I able to have a conversation with him and be able to write down another statement?  
 
I just want to be able to voice my concerns about him having my personal information and the cameras in places they can't be legally. I have anxiety and get so anxious that I can't sleep. I am, seriously, so grossed out by him that I don't even want to go to work because I am afraid he will be there.  
 
I know this seems very out there but I am, seriously, worried about my personal safety.
ObiWan
1125 days ago
Do you work for Fry's or somewhere else? FWIW, there are are local, state and federal laws that protect the individual from this sort of stuff. If this person claims they "have tiny cameras the since of a pin head", then you should ask them to show you the video proving their accusations. Never, ever, EVAR sign anything, especially under threat or duress. BTW, if they hold you against your will without just cause, that's called false imprisonment (a felony).
Guest
1030 days ago
Hey does frys let you carry your MacBook from the computer area to the register or do they take it there for you
Worrywort
605 days ago
Rick: Tittle says it all. Ask me anything you want to know about this department.:face-devil-grin:
 
 
Rick  
If my former employer and their loss prevention contact me on the phone a month after I've already left that job requesting me to come in for a face-to-face meeting to discuss an urgent matter, which he said he could not discuss over the phone what does it mean question and what is likely to happen if I don't show up? Because I was already informed by several different lawyers that I have no legal obligation to speak to them being that I'm no longer employed I'm just wondering if they can bring me up on charges without my knowledge?
ExSrvcDeptMan
142 days ago
So I'm an old school Fry's manager. I was started working at OG S-Vale Store in early 90s. That shit was a like a night club and I remember the LPO's had this crazy rule that they could fratnerize with non LPO Employees.  
There used to be this lumberjack looking LPO, the plain clothes undercover guys not the receipt checking peeps. Anyway, he stole the PIC's override books. This was back in the day the PIC could write an override to  
accept return items outside of return policy. This fucker was writing a gang of them and got arrested at the store. There was two white dudes working there in 1992, he was the bigger guy, a real asshole.  
Another thing was I help opened the service dept when Woodland Hills store first opened and there was one hot white girl wannabe Chola that worked the door for LP. The LP Officer for Woodland Hills was this super creepy Asian dude who wanted to be cop. He stalked her till until he fired her. She then sued Frys for wrongful termination and they settled out of court for  
10K. They said Fry's could not enforce their non fraternization policy.
Paradigm
142 days ago
Guest: Hey does frys let you carry your MacBook from the computer area to the register or do they take it there for you
 
 
Late response, I know, but I can confirm that you aren't allowed to walk any MacBook, iMac, or iPad to the register since they are all high-risk items.



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